Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Intermediate Software Engineer- React

Company: PointClickCare

Location: Other US Location

Posted Jan 21, 2025

PointClickCare is a leading North American healthcare technology platform that enables meaningful care collaboration and real-time patient insights. The company has been growing exponentially for over 20 years, with over 2200 employees impacting millions across North America. They offer a vibrant culture and wealth of opportunities for employees, with a focus on professional development and a higher purpose. The company is currently seeking an Intermediate Software Engineer with 3+ years of experience in Java SpringBoot, React, Jenkins, Docker, Kubernetes, and Azure Cloud. Benefits include retirement plan matching, flexible paid time off, wellness support programs, parental and caregiver leaves, fertility and adoption support, continuous development support, and more.

Senior Product Manager - Exchange (Experience)

Company: Crypto.com

Location: Other US Location

Posted Jan 21, 2025

The company is seeking a Senior Product Manager to lead the Exchanges Experience roadmap, focusing on a world-class user experience, data-driven decision making, and driving value throughout the organization. The role involves defining features and product outcomes, collaborating with cross-functional teams, and staying updated on market trends. The ideal candidate should have at least 8 years of product management experience in crypto trading, a data-informed work style, and a passion for building delightful customer-facing products.

Project Manager – .NET Full Stack with AI Expertise (hybrid work)

Company: Zealogics LLC

Location: Other US Location

Posted Jan 21, 2025

The job posting seeks an experienced Lead Engineer with expertise in NET full stack development and AI technologies to lead a diverse Microsoft enterprise engineering team. Key responsibilities include team leadership and monitoring, activity reporting, client engagement, technical contribution, and project management. The ideal candidate should have 14+ years of experience in NET full stack development, proficiency in NET technologies, solid understanding of frontend frameworks, hands-on experience with AIML frameworks, strong knowledge of Azure ecosystem, and excellent communication skills.

Product Documentation Writer/Technical Writer

Company: Deque Systems, Inc.

Location: Other US Location

Posted Jan 21, 2025

Deque Systems is a women-owned company known for its commitment to digital accessibility. Employees appreciate the altruistic nature of their work, the flat organizational structure, and the company's core values. The company is looking for an experienced Technical Writer to join their team, focusing on creating B2B and B2C content, collaborating with technical staff, and ensuring user interaction and product documentation are clear and engaging.

Solutions Consultant (Presales) - Finance

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 21, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They value innovation, disruptive thinking, and collaboration. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and meeting sales quotas. The company offers development and wellbeing programs, and values diverse teams. Qualifications include understanding of data networking, cybersecurity solutions, and experience in selling and managing solutions. The company is committed to equal opportunity and accommodating individuals with disabilities.

(Senior)Product Manager, Trading

Company: Crypto.com

Location: Other US Location

Posted Jan 21, 2025

Crypto.com is seeking Product Managers to drive product initiatives from inception through execution. The role involves creating and maintaining the team's roadmap, defining features, interviewing customers, and collaborating with cross-functional teams. The ideal candidate should have a data-informed work style, experience in shipping successful products, and a passion for building delightful customer-facing products. The company offers a competitive salary, medical insurance, flexible work arrangements, and opportunities for career growth.

Business Affairs Manager

Company: Klick Health

Location: Other US Location

Posted Jan 21, 2025

Klick Health is a rapidly growing life sciences agency known for its innovative culture and commitment to employee development. The Business Affairs Manager role involves overseeing talent and legal aspects of projects, managing vendor contracts, and ensuring compliance. The ideal candidate should have 5+ years of experience in talent management, strong negotiation skills, and proficiency in project management tools. Klick values diversity and inclusivity, encouraging applications from underrepresented communities.

Software Engineer - Connectors

Company: Jitterbit

Location: Other US Location

Posted Jan 21, 2025

Jitterbit, a leading data application and process workflow automation solution, is seeking a Java Backend Software Engineer to join their Engineer Connectors team. The company, recognized as a leader in Gartner for five consecutive years, aims to build a reliable, stable, and scalable SaaS offering for their customers. The ideal candidate will have 5+ years of experience in building large-scale distributed applications, strong experience with Java 8+, HTTP protocols, Docker, and Linux-based systems. They will work on designing, architecting, and building new Connectors on the iPaaS Platform, collaborating with other engineers, product management, and operations. Jitterbit offers a flexible remote-friendly environment with career development and mentorship opportunities.

Product Manager - Exchange (Platform)

Company: Crypto.com

Location: Other US Location

Posted Jan 21, 2025

The company is seeking experienced Product Managers to lead product initiatives from conception to execution. The role involves creating and maintaining the team's roadmap, collaborating with cross-functional teams, and shipping high-quality products. The ideal candidate should have at least 3 years of product management experience, preferably in trading/exchange platforms, and a data-informed work style with a user-centric approach. They should also have a track record of shipping and iterating on successful software or financial products at scale, and demonstrate strong leadership, collaboration, and technical understanding skills.

Senior Product Marketing Manager (1-year contract)

Company: Gameloft

Location: Other US Location

Posted Jan 21, 2025

Gameloft, a leader in game development and publishing for over 20 years, is seeking a Senior Product Marketing Manager for its brands division. The role involves driving the marketing for mobile games, managing their lifecycle, and ensuring they effectively reach their target audience. The successful candidate will conduct market research, develop marketing strategies, and collaborate with various teams worldwide. They will also oversee the creation of game brand identity, promotional assets, and ASO strategy. The ideal candidate should have extensive product marketing experience, strong analytical skills, and a passion for video games.

Senior Project Manager - Product Development

Company: LGC

Location: Other US Location

Posted Jan 21, 2025

LGC Biosearch Technologies is a global life science tools company with manufacturing sites in the US, UK, Germany, and Denmark. They are seeking an experienced Project Manager to lead product development projects in their UK operations, focusing on enzymes, nucleic acids, next-generation sequencing, and oligonucleotides. The role involves directing diverse projects, providing leadership to a project team, and ensuring compliance with industry standards and accreditations. The ideal candidate should have robust expertise in Molecular Biology and a proven understanding of Quality Management Systems.

Order to Cash Specialist EMEA & APAC

Company: insightsoftware

Location: Other US Location

Posted Jan 21, 2025

InsightSoftware is a growing software company seeking a bilingual order management professional for a remote role based in Germany. The role involves managing customer orders, generating license keys, invoicing, handling customer queries, and processing renewals. The ideal candidate should have order management experience, preferably in the software industry, and be proficient in English and German. Familiarity with NetSuite and Salesforce is a plus. The company offers a supportive environment with opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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