Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Java Engineer

Company: Deutsche Bank

Location: Other US Location

Posted Jan 21, 2025

Deutsche Bank is seeking a Java Engineer AVP for their Rates & Credit Trading platform in Bangalore, India. The role involves designing new features, implementing solutions, understanding algorithms and data structures, cooperating with QA for test automation, and participating in L3 production support. Required skills include good knowledge of Java, experience in developing and deploying distributed applications, and basic knowledge of Linux and SQL. Bonus skills include experience in the financial industry, understanding of investment banking products, and Agile methodology. The company offers a flexible scheme with benefits such as best-in-class leave policy, gender-neutral parental leaves, childcare assistance, industry certifications, employee assistance program, comprehensive health insurance, and accident and term life insurance. The company promotes a culture of continuous learning and collaboration.

Support Engineer - Data

Company: Playtech

Location: Other US Location

Posted Jan 21, 2025

Playtech, a leading technology company in the gambling industry, is seeking a talented Support Engineer with a specialism in data engineering. The role involves identifying and resolving data-related issues, planning and executing data migrations, and ensuring data security and compliance. The ideal candidate should have 2+ years of experience supporting complex data-driven business applications, excellent knowledge of Microsoft SQL Server, and experience with query optimization and data analysis. Playtech values empowerment, constant learning, and an active lifestyle, and is an equal opportunities employer.

Technical Account Manager, Local Partners, Japan

Company: Global Blue

Location: Other US Location

Posted Jan 21, 2025

Global Blue, a leading company in VAT refunds for travelers, seeks an IT Project Manager for their Local Accounts team in Japan. The role involves managing mid-small projects, communicating with local vendors, and ensuring compliance with Japanese regulations. Responsibilities include retrieving technical requirements, identifying potential issues, and developing detailed Business Requirement Specifications. The ideal candidate should have 7+ years of IT project management experience, strong programming skills in JAVA and C, and excellent communication abilities. Familiarity with payment systems, ticketing systems, and Excel VBA programming is preferred. Native Japanese language skills and fluency in English are required.

Analytics Engineer

Company: Surfshark

Location: Other US Location

Posted Jan 21, 2025

Surfshark is seeking an Analytics Engineer to join their Data team. The role involves transforming raw data into high-quality datasets, designing scalable data pipelines, and ensuring data integrity and availability. The ideal candidate should have a BSc or MSc in a relevant field, excellent SQL skills, and experience in data modeling and transformation techniques. Knowledge of dbt, cloud-based data warehousing solutions, and programming languages like Python and R are a plus. Surfshark offers growth opportunities, health benefits, flexible work arrangements, and a competitive salary.

Senior Data Scientist

Company: Sopra Steria

Location: Other US Location

Posted Jan 21, 2025

Sopra Steria is seeking a passionate data scientist with multiple years of experience in building and delivering data science and AI applications. The role involves working on advanced analytics and AI projects, ensuring quality and actionability towards business stakeholders. The company offers extensive career development opportunities, a dynamic network of professionals, and a generous benefits package. Sopra Steria is an equal opportunity employer committed to fostering an inclusive and respectful work environment.

Senior Software Engineer, Python

Company: CyberArk

Location: Other US Location

Posted Jan 21, 2025

CyberArk, a global leader in Identity Security, is seeking a Senior Software Engineer with 4+ years of Python development experience. The role involves designing, developing, testing, securing, and deploying services using AWS serverless architecture, AWS CDK, and Python. The ideal candidate should have a passion for code design, high-quality code, and a proactive approach to excellence. Experience with enterprise-scale application development in a cloud/SaaS environment, AWS serverless architecture, AWSCDK, Python, security, networking, and modern CI/CD tools is highly desirable. CyberArk values diversity and inclusion, and all qualified applicants will receive equal consideration for employment.

Senior Project Manager

Company: Inetum

Location: Other US Location

Posted Jan 21, 2025

Inetum Polska, a subsidiary of the global Inetum Group, is a key player in driving digital transformation for businesses and public institutions across Poland. The company offers a wide range of IT services, including consulting, infrastructure and application management, software implementation, and custom software development. Inetum Polska is committed to employee development, offering full funding for training, certifications, and conference participation. The company is also involved in local social initiatives. Globally, Inetum operates in 19 countries with over 28,000 employees, focusing on four key areas: consulting, infrastructure and application management, software implementation, and custom software development. Inetum distinguishes itself by offering comprehensive benefits, flexible work arrangements, and a supportive work culture. The company is currently seeking an experienced IT Project Manager to join its team, with responsibilities including coordinating business requirements, preparing project proposals, managing project risks and finances, and communicating with clients and stakeholders.

Project Implementation Manager

Company: K Group Companies

Location: Other US Location

Posted Jan 21, 2025

The Project Implementation Manager is a crucial role responsible for managing and executing technical and construction projects. The ideal candidate should have extensive experience in project management, technical operations, and compliance audits. The role involves overseeing field operations, managing onsite activities, and ensuring project completion. The position requires significant travel within the MidWest region. Responsibilities include serving as an onsite field operations manager, facilitating handoff meetings, developing project plans, conducting assessments, and overseeing technician performance. The candidate should possess a PMP Certification, strong communication skills, and the ability to work effectively with cross-functional teams. K Group Companies, a locally owned technology group, offers a great team environment, competitive compensation, and benefits.

People and Culture Generalist

Company: Playtech

Location: Other US Location

Posted Jan 21, 2025

Playtech Managed Services, a division of Playtech Group, is seeking a People & Culture Generalist for maternity leave cover. The role involves maintaining accurate employee records, managing HR databases, assisting with payroll processing, generating reports, ensuring adherence to company rules and policies, onboarding and offboarding employees, supporting HR projects and events, and coordinating with external vendors. The ideal candidate should have previous HR experience, proficiency in Microsoft Excel, fluency in English, strong organizational skills, and a friendly, people-oriented personality. Playtech values team collaboration, diversity, and employee wellbeing, offering personalized development plans and a fun, creative work environment.

Associate Software Engineer- STA Team

Company: CyberArk

Location: Other US Location

Posted Jan 21, 2025

CyberArk, a global leader in Identity Security, is seeking a Python developer with 2+ years of experience for a Software Engineer role. The developer will use AWS serverless architecture, AWS CDK, and Python to design, develop, test, secure, and deploy services. The role involves practicing the full software development life cycle in an agile environment, researching and implementing sophisticated cybersecurity mechanisms, exploring new technologies, guiding feature design and implementation, and participating in continuous engineering cycles with emphasis on code quality, supportability, scalability, and performance.

Master Scheduler

Company: Magna International

Location: Other US Location

Posted Jan 21, 2025

Magna International offers a dynamic work environment with opportunities for career growth and development. The company provides comprehensive benefits, including health insurance, retirement plans, and paid time off. Magna is committed to diversity and equal employment opportunities, fostering an inclusive culture. The role involves production scheduling, supplier management, and collaboration with internal teams and external suppliers, requiring strong analytical skills and proficiency in supply chain management software.

Software Backend Engineer

Company: ING

Location: Other US Location

Posted Jan 21, 2025

ING is seeking a skilled Software Backend Engineer to design, develop, and test application components, ensuring functionality, quality, and performance. The role involves delivering software in production, supporting production by analyzing and fixing bugs, and collaborating with cross-technical teams. Essential qualities include strong coding skills in Java, Spring Boot, Microservices, and DevOps awareness. Desirable skills include retail banking knowledge, database migration, Prometheus, and security expertise. ING offers flexible work schedules, a restaurant card, health insurance, flexible remuneration, free company shuttle, banking benefits, and opportunities for personal growth and development.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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