Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Gestionnaire, Boutique

Company: SSENSE

Location: Other US Location

Posted Jan 20, 2025

SSENSE, a Montreal-based international tech platform, is seeking a store manager for its flagship location in the Vieux-Port of Montreal. The role involves overseeing sales and operations, managing a team of 65 passionate employees, and collaborating with internal departments to ensure operational efficiency, customer engagement, and profitability. The ideal candidate will have 5-7 years of retail management experience, strong knowledge of SSENSE's brands, and a proven track record in coaching high-performing teams. Benefits include comprehensive health and dental coverage, parental support programs, and a commitment to diversity and inclusivity.

Sr. SSP Integration Manager

Company: FreeWheel

Location: Other US Location

Posted Jan 20, 2025

FreeWheel, a Comcast company, is seeking a SSP Demand Integrations Sr Manager with expertise in programmatic advertising technology and CTV streaming. The role involves optimizing demand for FreeWheel's programmatic module, enhancing product API functionality, and integrations to maximize yield and monetization for sell-side partners. The ideal candidate should have extensive experience in programmatic advertising, particularly in video and CTV platforms, and a proven track record in developing and executing strategies for monetization and demand optimization. The role requires strong analytical skills, excellent communication abilities, and the capacity to translate complex technical details into actionable growth drivers.

Project Lead - Decision Science (1170)

Company: Axtria - Ingenious Insights

Location: Other US Location

Posted Jan 20, 2025

Axtria, a leading global provider of cloud software and data analytics for the Life Sciences industry, is seeking a Project Lead for its Decision Science practice. The ideal candidate will have 4-8 years of relevant work experience, preferably in Oncology, Inflammation, Cardio, or Bone therapeutic areas. They should possess strong quantitative and analytical skills, including knowledge of statistical concepts and predictive modeling/machine learning. The role involves managing consulting projects, delivering high-quality analytical solutions, and leading discussions with clients. The position is based in Thousand Oaks, requiring 35 days of on-site work per week.

Staff Product Manager (AI/ML)

Company: AiDash

Location: Other US Location

Posted Jan 20, 2025

AiDASH is a Series C climate tech startup that uses satellites and AI to make critical infrastructure industries climate-resilient and sustainable. The Platform Product Management team is seeking an AI Technical Product Manager to drive the development of AI/ML capabilities, deliver measurable business outcomes, and build scalable solutions. The ideal candidate will have a Bachelor's degree in Computer Science, Engineering, Data Science, or a related field, and 5+ years of technical product management experience with AI/ML platforms or data-intensive applications. They should have a strong understanding of machine learning concepts, data processing pipelines, and cloud infrastructure, and be able to make complex technical decisions and communicate them effectively.

Software Engineer

Company: AccelOne

Location: Other US Location

Posted Jan 20, 2025

The job posting seeks a skilled Dynamics and Azure Developer with experience in C, NET Framework, and NET Core. The role involves developing, implementing, and maintaining solutions using Microsoft Dynamics and Azure Functions, as well as collaborating with cross-functional teams. Key responsibilities include component development, technical problem-solving, code reviews, client interaction, and adherence to Agile methodologies. Desired skills include knowledge of other Azure services and experience with Agile tools like Jira or Trello.

Field Controls Engineer

Company: Scale Microgrids

Location: Other US Location

Posted Jan 20, 2025

The job posting is for a comprehensive engineering commissioning and startup support role for distributed generation and storage projects. The role involves factory acceptance testing of natural gas generators, deploying onsite microgrid controllers, and configuring and controlling distributed energy resources. The ideal candidate should have a two-year degree or technical certification in an electrical-related program and 5+ years of work experience as a shop or field electrical technician. Key responsibilities include leading factory tests, configuring and downloading PLC and controls software, instructing customers on equipment operation and maintenance, and troubleshooting network configuration issues. The role requires significant travel and is based in the NJ TriState area, NYNJCT, or California. The company, Scale Microgrids, offers a competitive compensation package and comprehensive benefits. Scale Microgrids is a fully integrated distributed energy platform focused on designing, implementing, and financing innovative distributed clean energy solutions.

Customer Success Account Manager

Company: Revalize

Location: Other US Location

Posted Jan 20, 2025

Revalize, a global leader in sector-specific software solutions, is seeking a Customer Success Account Manager. The role involves transitioning existing customers to a new 3D software offering, managing migrations, and gathering feedback on product adoption. The ideal candidate should have strong German and English communication skills, 3+ years of experience in Customer Service or Account Management, and proficiency in Microsoft suite and Salesforce. CAD software or industry experience is a plus.

CEO

Company: Strategic HR

Location: Other US Location

Posted Jan 20, 2025

Cove Federal Credit Union in Edgewood, KY is seeking a CEO with experience in consumer and mortgage lending. The successful candidate will lead the credit union, ensuring financial stability and member satisfaction. Key responsibilities include directing all credit union operations, providing strategic direction, managing day-to-day operations, and ensuring compliance with federal laws and regulations. The ideal candidate should have a bachelor's degree in a business-related field, at least 5 years of financial institution management experience, and in-depth knowledge of consumer and mortgage lending.

Data Entry Specialist: Invoice Processing

Company: eCapital Corp.

Location: Other US Location

Posted Jan 20, 2025

eCapital, a growing Fintech company, is seeking an Invoice Processor for their Orillia, Ontario office. The role involves processing invoices, data entry, and risk mitigation. The company offers competitive salaries, bonuses, benefits, and professional development opportunities. They are committed to excellence, driven, and creative, and are looking for dynamic individuals to join their team.

D365 Great Plains (GP) Technical Consultant (Contract)

Company: sa.global

Location: Other US Location

Posted Jan 20, 2025

SAGlobal offers industry-focused solutions leveraging modern technologies like AI and Copilot, empowering organizations to make intelligent decisions and act faster. With over 800,000 users in 80 countries, SAGlobal has a 1000-member team across 25 countries and is an 11-time winner of the Microsoft Dynamics Partner of the Year Award. The company is known for its open, flexible, vibrant, collaborative, and diverse culture, with a focus on innovative and dynamic thinking. SAGlobal is currently seeking a motivated, driven, and skilled Dynamics GP Senior Consultant to join their dynamic consulting team on a contract basis.

Senior Marketplace Partnerships Manager - FreeWheel

Company: FreeWheel

Location: Other US Location

Posted Jan 20, 2025

FreeWheel, a Comcast company, is seeking a seasoned professional with over 5 years of experience in sales, business development, or account management within an advertising technology company, preferably with digital video experience. The role involves managing and growing DSP revenues, advancing strategic partnerships, and collaborating with various teams. The candidate must have a deep understanding of the programmatic ecosystem, strong consultative sales skills, and the ability to negotiate complex business contracts. The position offers opportunities for travel and participation in industry events.

Software Engineer (Android)

Company: Transact Campus

Location: Other US Location

Posted Jan 20, 2025

Transact and CBORD have merged to form a leading technology solutions provider for education, healthcare, and business campuses worldwide. The new partnership aims to transform organizations and improve the lives of people doing mission-critical work. The company is seeking a Software Engineer Android with 3+ years of experience in Android development, proficient in Java, Kotlin, Gradle, Android Studio, and Android SDK. The role involves improving and maintaining operator-driven and self-service Android applications, integrating hardware peripherals and REST APIs, and working within a cross-functional agile team. The company offers flexible time off, robust health insurance, and a matched 401k, among other benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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