Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior Engineer - UIPath Developer

Company: EchoStar

Location: Other US Location

Posted Jan 20, 2025

DISH Network Technologies, an EchoStar company, is seeking an RPA Developer with at least 3+ years of experience in UiPath. The role involves designing, developing, and testing automation workflows, deploying RPA bots, and maintaining existing solutions. The ideal candidate should have a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field, and proven experience in RPA development with UiPath versions 2023104. Knowledge in cognitive automation, OCR tools, AIML, and Document Understanding is a plus. The company offers benefits such as insurance, financial retirement programs, mental wellbeing support, ESPP, professional development reimbursement, time off, and team outings.

Loyalty Specialist EMEA

Company: Brooks Running

Location: Other US Location

Posted Jan 20, 2025

Brooks is a passionate team dedicated to inspiring everyone to run and be active. They are seeking an eCommerce Loyalty Specialist to grow their Brooks Run Club (BRC) platform. The role involves administering and growing the BRC database, executing the program, maintaining email and website content, analyzing metrics, and collaborating with various teams. The ideal candidate should have a Bachelor's degree in Sales/Marketing, 2+ years of online marketing/CRM experience, and strong computer skills. Fluency in English is required, and knowledge of digital marketing best practices is preferred. The candidate should be a running enthusiast and demonstrate Brooks' corporate values.

Partner Account Executive (MSP) - EMEA

Company: Lansweeper

Location: Other US Location

Posted Jan 20, 2025

Lansweeper is seeking a seasoned B2B sales professional with 5+ years of experience, preferably in the IT or MSP sector. The ideal candidate will have a proven track record in driving commercial growth, excellent communication skills, and a solid understanding of IT environments. Key responsibilities include client acquisition, business development, account management, solution selling, collaboration, and reporting. The role offers the opportunity to work in a dynamic, fast-paced environment, make a meaningful impact, and take one's career to the next level. Lansweeper values resilience, a results-driven approach, and the ability to work independently and manage multiple clients and priorities.

Working Student – Product Management Loop-X

Company: Brainlab

Location: Other US Location

Posted Jan 20, 2025

Brainlab, a German medical technology company founded in 1989, is seeking a committed Working Student for its LoopX team. The LoopX mobile imaging robot is designed for intraoperative 2D and 3D imaging, supporting workflow optimization in various clinical applications. The role involves market analysis, competition research, product compatibility evaluation, and customer visit support. Qualifications include an engineering or technical degree, strong organizational skills, motivation, and proficiency in English and German. Clinical knowledge and a business or medical background are beneficial. The company offers a supportive international team, career development opportunities, flexible working hours, and comprehensive benefits including a company restaurant, fitness program, and social events.

Senior Backend Engineer - Wallets

Company: BitGo

Location: Other US Location

Posted Jan 20, 2025

BitGo, a leading digital asset financial services provider, is seeking a Senior Software Engineer for its Bangalore team. The role involves building robust APIs, libraries, and services for wallet services, staking, and SDK. The engineer will also collaborate with all engineering teams, provide mentorship, and ensure security features for Bitcoin custody. BitGo offers competitive benefits including a hybrid working model, IT equipment support, medical insurance, and a wellbeing allowance.

(Advanced) Support Specialist

Company: Brainlab

Location: Other US Location

Posted Jan 20, 2025

DigitalOR Solutions GmbH, a subsidiary of Brainlab, specializes in integrating high-tech medical platforms and advanced video-audio routing systems in hospitals. They offer customized solutions and technical support, ensuring high standards of patient care. The company is seeking a skilled Installation Technician with 13+ years of experience in technical installation roles, preferably in healthcare. The role involves installing, configuring, and testing hardware and software systems, managing installation progress, and collaborating with project managers and technical teams. The company offers a supportive international team, meaningful work, 30 vacation days, and comprehensive training opportunities.

FP&A analyst

Company: Brevo

Location: Other US Location

Posted Jan 20, 2025

Brevo, a leading CRM suite, is seeking an FP&A Analyst to support financial planning and analysis activities. The role involves ensuring financial data accuracy, contributing to the monthly closing process, developing budgeting frameworks, and collaborating with business partners. The ideal candidate should have a degree in Audit, Controlling, or a related field, with 3+ years of experience in FP&A or audit/consulting. Strong Excel skills, data-driven projects, and analytical skills are required. Brevo offers a competitive package including meal vouchers, healthcare, RTT, global company offsites, and more.

Senior Art QA Analyst (Publishing)

Company: CD PROJEKT RED

Location: Other US Location

Posted Jan 20, 2025

The company is seeking an experienced Senior Art QA Analyst to join their Publishing QA team. The role involves conducting comprehensive testing of video games, focusing on artistic aspects such as animations, 3D models, textures, visual effects, UI, and overall graphical style. The ideal candidate should have a minimum of 3 years of experience in video game testing with a focus on artistic aspects, experience in creating and verifying detailed test checklists, and proven ability to identify and report bugs related to the games graphics and style. The company offers a flexible working environment, health and wellbeing benefits, and a dog-friendly office. They are based in Warsaw with a sustainable campus and an onsite well-equipped gym.

Technical Success Manager (MSP)- EMEA

Company: Lansweeper

Location: Other US Location

Posted Jan 20, 2025

Lansweeper is seeking a passionate individual with a background in IT, network technologies, and customer success to join their team. The role involves pre-sales support, onboarding, enablement, and technical support for Managed Service Providers (MSPs). Key responsibilities include understanding MSPs' technical requirements, providing technical demos, designing onboarding plans, conducting training sessions, and serving as the primary technical contact for MSPs. The ideal candidate should have a degree in IT or a related field, proven experience in service delivery or technical account management, deep understanding of network architecture, resilience, high emotional intelligence, strong communication skills, and problem-solving abilities. Fluency in Spanish or Portuguese (for AMER region) or French, German, or Italian (for EMEA region) is a plus. This is an opportunity to shape the MSP onboarding journey at Lansweeper and contribute to building scalable programs for a global audience.

O2C BILLING ANALYST

Company: Informa

Location: Other US Location

Posted Jan 20, 2025

Informa is a leading business intelligence, academic publishing, knowledge, and events company. The Order-to-Cash (O2C) Billing Analyst role involves managing and optimizing the billing process, ensuring accurate and timely invoicing, resolving billing discrepancies, and maintaining compliance with company policies. The role requires meticulous attention to detail, proficiency in financial systems, effective collaboration with internal teams, and excellent communication skills. Key responsibilities include executing billing procedures, maintaining quality control, ensuring revenue recognition follows Informa Group Policy, and managing billing disputes. The ideal candidate should have strong analytical skills, attention to detail, and a problem-solving mindset.

Senior Product Manager

Company: Model N

Location: Other US Location

Posted Jan 20, 2025

The Senior Product Manager for Model N's High Tech product line will lead a team to drive the product's success, expand market share, and develop innovative solutions. The role involves engaging with customers, shaping the product roadmap, and collaborating with cross-functional teams. The ideal candidate should have a proven track record in defining, developing, and delivering enterprise B2B software products, with experience in Channel and Distribution management, pricing, and incentives within the HighTech industry.

SAP Inhouse Consultant - SuccessFactors

Company: Brainlab

Location: Other US Location

Posted Jan 20, 2025

Brainlab, a German company founded in 1989, is seeking a Business Application Engineer to optimize HR processes. The role involves designing and implementing HR applications, consulting on improvements, and providing 2nd and 3rd level application support. The ideal candidate should have a university degree, preferably in business administration or computer science, with very good SAP SuccessFactors knowledge. Additional qualifications include experience in SAP HCM ECC, practical SAP implementations, and excellent English and German language skills. The company offers a supportive international team, meaningful work, flexible working hours, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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