Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Software Engineer, C#/.NET

Company: CyberArk

Location: Other US Location

Posted Jan 20, 2025

CyberArk, a global leader in Identity Security, is seeking a Senior Software Engineer. The role involves innovating, designing, implementing, maintaining, and evolving CyberArk products. The ideal candidate will have a keen eye for secure, performant, and scalable code, and experience with C#, .NET Framework, MS SQL Server, Agile Methodologies, and Unit Testing. Bonus points for web development on .NET, hands-on experience with modern UI frameworks, and background with security companies.

Research Associate - 2527

Company: Enverus

Location: Other US Location

Posted Jan 20, 2025

Enverus, a leading energy SaaS company, is seeking a highly driven Associate for its Power amp Renewables Intelligence team in Calgary, AB. The role involves collaborating with a multidisciplinary team to produce research for institutional investors and corporate clients, enhancing the technology platform, and interacting directly with clients. Key responsibilities include researching traditional and renewable generation technologies, developing financial models, updating proprietary databases, and participating in client meetings. The ideal candidate should have analytical experience with electricity markets, proficiency in Excel, strong problem-solving skills, and a degree in Economics, Engineering, Finance, or a related field. Excellent communication skills, a strong work ethic, and a commitment to career development are also required.

Product Manager - Biochem/Life Sciences- Remote

Company: LGC

Location: Other US Location

Posted Jan 20, 2025

LGC's Clinical Diagnostics Division offers a wide range of diagnostic solutions and component materials, partnering with IVD assay developers, pharmaceutical CROs, and academic institutions. The company's operating entities include SeraCare Life Sciences, Maine Standards Company, and the Native Antigen Company. LGC employs over 300 staff in FDA-registered and ISO-accredited facilities across the USA and UK. The job description involves analyzing market drivers, monitoring product portfolio performance, and engaging with sales and business development teams. The role requires a Bachelor's degree in Marketing, Business Administration, Medical Technology, or a related scientific discipline, along with 13+ years of product management, marketing, or clinical laboratory experience. LGC offers competitive compensation, comprehensive benefits, flexible work options, and a supportive company culture.

Sr. Financial Analyst

Company: enVista

Location: Other US Location

Posted Jan 20, 2025

The Sr Financial Analyst position at Ormco involves delivering accurate financial statements and forecasts, analyzing financial results, and ensuring proper use of company resources. The role requires a proactive, self-directed individual with strong analytical skills and experience in US GAAP, ERP systems, and Oracle Tableau. The position involves partnering with various teams, managing headcounts, and continuous improvement of financial systems. The target salary range is $82,800 - $124,200.

Insurance Product Manager

Company: Cover Genius

Location: Other US Location

Posted Jan 20, 2025

Cover Genius, a Series E insurtech, offers protection for global customers of major digital companies. They are recognized for their innovative insurance distribution platform and diverse team. The company is seeking an Insurance Product Manager to develop and source new products, maintain existing ones, and foster relationships with insurers. The role involves product development, partner collaborations, and regulatory monitoring. Ideal candidates have 5+ years of insurance experience, ASIC's RG 146, policy design skills, and strong communication abilities.

Senior Project Manager - Product Development

Company: LGC

Location: Other US Location

Posted Jan 20, 2025

LGC Biosearch Technologies is a global life science tools company seeking an experienced Project Manager for a 6-month fixed term contract. The role involves leading large and sophisticated product development projects, including enzymes, nucleic acids, next-generation sequencing, oligonucleotides, and instruments. The successful candidate will provide leadership, mentorship, and direction to an international project team, ensuring compliance with key industry standards and relevant accreditations. LGC values passion, curiosity, integrity, brilliance, and respect, and strongly believes in equal opportunities for all job applicants and employees.

Reconciliation Specialist

Company: WISE

Location: Other US Location

Posted Jan 20, 2025

Wise, a global technology company, is seeking a Reconciliation Specialist in Tallinn to join their international operations team. The role involves performing high-level reconciliation tasks, investigating discrepancies, and working closely with payments teams. The successful candidate will have the opportunity to make an impact, challenge themselves, inspire teams, and work globally. The ideal candidate should have excellent English skills, basic Excel skills, be accurate, a clear communicator, and comfortable working autonomously. Relevant experience in operations and reconciliation is preferred.

Web and Java Full Stack Architect

Company: Transaction Network Services

Location: Other US Location

Posted Jan 20, 2025

TNS is seeking an experienced Full Stack Architect with a minimum of 10 years of experience in fullstack development and application design patterns. The role involves architecting new products, designing scalable and cost-effective solutions in a public and hybrid cloud environment, and working with technical leaders to address pain points. The ideal candidate should have hands-on experience with React or Angular, Spring Boot, Java, Scala, RESTful services, and cloud providers like AWS. Exposure to AI/ML, edge computing, and Agile methodologies is a plus. TNS offers opportunities for personal growth and is an equal opportunity employer.

Digital Marketing Data Analyst/Strategist

Company: WebFX

Location: Other US Location

Posted Jan 20, 2025

WebFX, a fast-growing full-funnel revenue marketing agency, is seeking talented individuals to join their mission of providing world-class marketing solutions to midsize businesses worldwide. They offer competitive benefits, including profit-sharing, performance bonuses, health insurance, and comprehensive training. The company values its employees, providing long-term stability, support, and opportunities for growth. They are committed to giving back globally and fostering an inclusive environment. The role involves setting up and auditing Google Ads and MCFX for clients, generating recommendations for data marketing strategies, and more. The working hours are flexible, with the ability to overlap with the US East Coast office.

Software Engineer for Cloud Application

Company: CyberArk

Location: Other US Location

Posted Jan 20, 2025

CyberArk, a global leader in Identity Security, is seeking a Software Engineer to join their team. The role involves developing CyberArk's SaaS products using AWS Serverless architecture, CDK with Python and Java. The ideal candidate should have 3+ years of experience with cloud-based systems, 5+ years as a software engineer with Python and Java experience, and the ability to facilitate complex analysis processes. The role also requires excellent collaboration, communication, and leadership skills. The successful candidate will design and implement new features, research new technologies, and optimize existing services for scalability, cost, and performance.

Underwriting Consultant, National Accounts

Company: MetLife

Location: Other US Location

Posted Jan 20, 2025

National Accounts is seeking an Underwriting Consultant with 4+ years of experience in group insurance underwriting. The role involves providing group underwriting services for new business and renewals of dental, disability, life, vision, and voluntary products. Key responsibilities include participating in strategy meetings, analyzing risk, underwriting new business and renewals, pricing plan alternatives, and collaborating with internal and external partners. Essential skills include excellent communication, analytical, and problem-solving capabilities, adaptability, strong customer service, organizational skills, and proficiency with Microsoft products. A bachelor's degree in a related field is preferred. MetLife offers competitive compensation, comprehensive benefits, and a drug-free workplace. The company is recognized as one of the world's most admired and best workplaces.

Senior Software Engineer, C#/.NET

Company: CyberArk

Location: Other US Location

Posted Jan 20, 2025

CyberArk, a global leader in Identity Security, is seeking a skilled software engineer to innovate, design, implement, maintain, and evolve their products. The ideal candidate will have a strong background in C# Framework, MS SQL Server, and Agile Methodologies. They should be able to write clean, consistent, and well-documented code, and have experience in unit testing and TDD. The role involves collaborating with an industry-leading engineering team and contributing to the overall project plan and timelines. CyberArk values diversity and inclusion, and offers equal opportunities to all qualified applicants.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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