Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Sales Support and Pre-sales Consultant

Company: Morningstar

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Business Development role at Morningstar Taiwan. The role involves supporting the Country Leader in identifying and pursuing new business opportunities, preparing proposals and reports, maintaining a business development pipeline, providing presales support, and monitoring industry trends. The ideal candidate should have at least 3 years of experience in financial services, strong analytical and research skills, excellent communication abilities, and proficiency in English. Morningstar offers a hybrid work environment with regular in-person collaboration.

Senior Manager - Chapter Lead, IAM Software Engineering

Company: McDonald’s Global Technology

Location: Other US Location

Posted Feb 03, 2025

McDonald's is seeking a Senior Manager, Chapter Lead Identity and Access to guide an IAM engineering team. The role involves leading the team in achieving functional expertise, delivering high-quality services, and implementing software engineering practices. The candidate should have 7+ years of C# .NET experience, knowledge of Agile process, and strong communication skills. Preferred qualifications include people management experience, understanding of IAM concepts, and proficiency in microservice and API architectures.

Engineering Manager, Shared Revenue Services - Hybrid, Poland

Company: Clari

Location: Other US Location

Posted Feb 03, 2025

Clari's Revenue platform offers forecasting accuracy and visibility for revenue performance, helping companies like Okta, Adobe, Workday, and Zoom meet or exceed their sales goals. The Engineering Team at Clari is dedicated to building an enterprise-grade platform for critical business processes, with a focus on innovation and collaboration. They are seeking an Engineering Manager with leadership skills, experience in building enterprise-grade services, and a passion for mentoring engineers. The role involves shaping the strategy and roadmap of Shared Revenue Services, leading and mentoring engineers, and collaborating with global product and engineering teams. The position is hybrid, requiring onsite presence in Kraków, Poland.

Staff Software Backend Engineer, Shared Revenue Services - Hybrid, Poland

Company: Clari

Location: Other US Location

Posted Feb 03, 2025

Clari is a revenue platform that offers forecasting accuracy and visibility for sales teams, helping them meet or exceed their sales goals. The company's Engineering Team is committed to building an enterprise-grade platform and is seeking a Staff Backend Software Engineer to design, build, and maintain APIs, services, and systems. The role involves collaborating with cross-functional teams, debugging production issues, and mentoring junior engineers. Clari values a culture of innovation, adaptability, and efficiency, offering perks such as flexible working hours, wellbeing stipends, and stock options.

HR Generalist

Company: PSI CRO

Location: Other US Location

Posted Feb 03, 2025

PSI, a reputable and stable CRO with 25 years of experience in the pharmaceutical industry, is seeking an HR professional to manage pre-employment formalities, employee benefits, HR policies, and staff attendance. The role involves recruitment, training, and payroll management. The ideal candidate should have a degree in HR, experience in international HR activities, knowledge of Japanese labor law, and industry experience in Clinical Research, Pharma, or Biotech. Strong PC skills, communication abilities, and the capacity to work in an international environment are essential.

Senior Helpdesk Technician

Company: Reveleer

Location: Other US Location

Posted Feb 03, 2025

Reveleer, a data and analytics company transforming healthcare, is seeking a Senior Helpdesk Technician with extensive Microsoft ecosystem experience. The role involves providing technical support, managing Active Directory, Azure AD, and other Microsoft tools, assisting with cloud platforms, troubleshooting hardware/software issues, and collaborating with cross-functional teams. Required qualifications include strong Microsoft technology experience, cloud environment expertise, user support across hybrid environments, familiarity with IT service management tools, and excellent problem-solving skills. Preferred qualifications include healthcare industry experience, technical certifications, and security tools experience. The company offers a competitive salary, medical insurance, generous PTO, provident fund, gratuity schemes, and opportunities to work with US colleagues.

Senior Analyst, Detection Engineer

Company: McDonald’s Global Technology

Location: Other US Location

Posted Feb 03, 2025

McDonald's is seeking a Detection Engineer to enhance the company's threat detection capabilities. The role involves collaborating with global technology teams, service partners, and business leaders to assess detection gaps and develop, deploy, and maintain global threat detection capabilities. The ideal candidate should have 4+ years of hands-on experience in security operations, including detection engineering, threat hunting, incident response, and digital forensics. They should be familiar with frameworks like MITRE ATT&CK and the Cyber Kill Chain, and have experience with enterprise security services such as EDR, SIEM, Email Security Gateways, and SOAR. The role offers an opportunity to learn, grow, and make a significant impact on a global brand.

Business Account Executive

Company: Spectrum

Location: Other US Location

Posted Feb 03, 2025

The Business Account Executive role involves selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. The AE is responsible for generating new customers and meeting sales goals through prospecting and selling bundled services. They develop and implement a Territory Plan to expand the customer base, maintain accurate sales records, and meet performance standards. The role requires a Bachelor's degree in business, marketing, or a related field, and preferred qualifications include outside sales experience and a proven sales history. The company offers a comprehensive benefits package and values diversity and equal opportunities.

Senior Software Engineer

Company: Granicus LLC

Location: Other US Location

Posted Feb 03, 2025

Granicus is seeking a Senior Software Engineer with extensive experience in developing, testing, and supporting SaaS-based web applications. The ideal candidate will have expert-level knowledge of .NET and related frameworks, strong knowledge of React, Java Script, HTML 5, CSS, and related web technologies. They should be proficient in developing unit tests, integration tests, E2E tests, load/stress tests, and have experience with relational databases, Azure SQL, and Azure services. The role involves collaborating with product management and business stakeholders, communicating effectively with others, proactively improving processes, driving innovation, designing secure, performant, scalable, and highly available solutions, troubleshooting production issues, mentoring team members, and championing the development team's core values. Granicus offers a comprehensive benefits package and a globally distributed workforce with a focus on transparency, inclusivity, and safety.

Security Engineer

Company: Q2

Location: Other US Location

Posted Feb 03, 2025

Q2 is a company that is passionate about its mission and employees. They deliver mobile banking solutions globally to over 22 million users across 1300 financial institutions and fintech clients. Their mission is to build strong, diverse communities by strengthening financial institutions. They celebrate employees with awards and provide growth opportunities. The Application Security Engineer role involves managing code scanning tools, providing security guidance, designing metrics, and staying updated on security threats. The role requires 5+ years of experience, proficiency in code scanning tools, understanding of secure coding practices, and strong analytical skills. Benefits include hybrid work opportunities, career development programs, health benefits, and community volunteering programs.

Customer Implementation Consultant

Company: Deputy

Location: Other US Location

Posted Feb 03, 2025

Deputy, a global SaaS workforce management company, is improving the world of work for hourly workers. The company, backed by top global investors and recently achieving Unicorn status, serves over 15 million workers and 375,000 workplaces across 100+ countries. As a Customer Implementation Consultant, you'll manage end-to-end delivery and implementation of complex projects for Deputy's enterprise customers, act as a trusted advisor, and collaborate with Solutions Architects to design custom solutions. The role requires 3+ years of professional experience in delivery, implementation, or project management, strong understanding of enterprise SaaS applications, and excellent organizational, documentation, and prioritization capabilities.

Category Manager, Direct Materials

Company: McCain Foods

Location: Other US Location

Posted Feb 03, 2025

McCain Foods, a family-owned company with over 60 years of experience, is seeking a Category Manager for Direct Materials to strengthen their GB Procurement and Supply Chain function. The role involves core procurement activities across edible oils, dairy batters and coatings, and packaging. The successful candidate will work closely with McCain's GB plants to develop a high-performing, cost-competitive, consistent, and reliable raw material supply base. They will also be responsible for managing relationships with key raw material suppliers, implementing a strong commodity strategy, and delivering key targets of the procurement organization. McCain offers a generous salary, benefits, and opportunities for growth and progression.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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