Excellent Customer Service Jobs in Other US Location

1,505,339 open positions · Updated daily

Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Lead Software Engineer (Backend) - Digital Identity

Company: GoTo Group

Location: Other US Location

Posted Jan 17, 2025

The text describes a job opportunity for a Backend Engineer in the Infrastructure Engineering team at GoToFinancial. The role involves building, operating, and maintaining the Digital Identity platform, contributing to financial inclusion in Indonesia and beyond. The engineer will translate product goals into MVPs, collaborate with cross-functional teams, and manage automated build-test-deployment environments. The ideal candidate should have at least 6 years of relevant software development experience, deep understanding of cryptography, Microservices, and programming languages like Java, Golang, Ruby, and Clojure. Proficiency in OOP, SQL, and Design Patterns is required, along with experience in Continuous Integration, Agile methodologies, and Test Engineering. The GoPay team, part of GoToFinancial, is a large group of 200+ professionals based in Jakarta and Bangalore, responsible for one of Southeast Asia's largest e-money wallet platforms. The team is committed to understanding user needs and providing seamless payment experiences.

Talent Acquisition Specialist

Company: Avaloq

Location: Other US Location

Posted Jan 17, 2025

Avaloq, a Swiss-based wealth management technology provider, is expanding globally with 2500 employees in 12 countries and 170 clients in 35 countries. They seek a Talent Acquisition Specialist to implement multichannel sourcing strategies, analyze hiring trends, and negotiate offers. The role involves working closely with hiring managers, fostering relationships with internal stakeholders, and developing employer branding initiatives. The ideal candidate has a proven track record in full-cycle recruitment, excellent sourcing methodologies, and global thinking. Avaloq offers hybrid and flexible working, embraces diversity, and is committed to fostering an inclusive culture.

Enterprise Key Account Manager

Company: GoTo Group

Location: Other US Location

Posted Jan 17, 2025

The text describes a job opportunity for an Enterprise Key Account Manager at Gojek. The role involves developing long-term relationships with major merchants, leading engagement, and providing solutions using Gojek's product portfolios. The ideal candidate should have a Bachelor's degree in Marketing, Business, Economics, Communications, or a related field, with a minimum of 4 years of relevant experience. They should be tech-savvy, self-motivated, and have strong analytical and presentation skills. The company culture is dynamic, supportive, and focused on empowering Gojek's nationwide sales team.

Customer Data Engineer

Company: lastminute.com

Location: Other US Location

Posted Jan 17, 2025

lastminute.com, a European TravelTech leader, is seeking a Customer Data Engineer to join their team of 1700+ professionals. The role involves leveraging data engineering skills to enhance customer experience, working on customer-centric and cross-domain projects. The ideal candidate should have at least 2 years of experience in a similar role, strong SQL knowledge, and experience with data modeling and ETL design. The company offers a flexible working environment, shorter working week, and various perks. The selection process includes HR interview, offline tech test, and multiple interviews with managers and team members.

Senior Backend Developer

Company: IDIQ

Location: Other US Location

Posted Jan 17, 2025

IDIQ, a company recognized by Forbes as one of the fastest-growing companies for three consecutive years, is expanding its Chennai office to establish an engineering center of excellence. The company is seeking a Senior Backend Developer with 6+ to 10 years of experience for a full-time position in Chennai. The ideal candidate will have strong proficiency in ASP.NET Core, Net Core, C#, Net Web API MVC, and Microservices, along with experience in MS SQL database, LINQ, and Entity Framework. The role involves designing and developing solutions using a microservices pattern, developing test automation, writing clean and maintainable code, collaborating with cross-functional teams, and providing technical support to other team members. The company offers a competitive salary of INR 1,000,000 to 1,800,000 PA and a professional office environment.

Data Architect

Company: PA Consulting

Location: Other US Location

Posted Jan 17, 2025

The company, PA, is a global organization with over 4000 experts in various fields such as strategy, innovation, design, consulting, digital expertise, science, engineering, and technology. They offer a discretionary hybrid working model and prioritize diversity and inclusion. The job description involves designing and developing data architecture, creating data management strategies, selecting appropriate database solutions, developing ETL processes, collaborating with stakeholders, ensuring data security, and documenting data architecture. Required qualifications include experience in data architecture, database design, or data engineering roles, proficiency in data modeling, understanding of ETL frameworks, knowledge of programming languages, and experience with BI tools. Soft skills include problem-solving, communication, and collaboration. Preferred qualifications include familiarity with Agile/Scrum methodologies and certifications in data management.

Quantitative Analyst (Contract 3 months)

Company: NFQ

Location: Other US Location

Posted Jan 17, 2025

The job posting seeks an experienced Quantitative Analyst with a strong background in technical trading strategies for stocks and cryptocurrencies. The ideal candidate should be a strategic thinker with advanced analytics skills, proficient in tools like TradingView, Excel, Google Sheets, and Python. Key responsibilities include developing, implementing, and optimizing trading strategies, conducting market analysis, and backtesting strategies. The role requires extensive knowledge of stocks and cryptocurrencies, pair trading, arbitrage, and momentum strategies. The candidate must have 35+ years of experience, excellent analytical skills, and the ability to work independently.

HubSpot Account Manager

Company: INSIDEA

Location: Other US Location

Posted Jan 17, 2025

INSIDEA is a fully remote organization offering digital marketing and HubSpot solutions. They aim to enhance brand online presence and drive growth through services like marketing optimization, content creation, and HubSpot integration. The HubSpot Account Manager role involves managing client portfolios, building strong relationships, understanding client needs, and ensuring they get maximum value from HubSpot products. The ideal candidate should have a Bachelor's degree, proven experience as an Account Manager, in-depth knowledge of HubSpot tools, strong digital marketing understanding, excellent communication skills, and the ability to manage multiple clients and projects.

HubSpot Developer

Company: INSIDEA

Location: Other US Location

Posted Jan 17, 2025

INSIDEA is a fully remote organization seeking a talented HubSpot Full Stack Developer. The ideal candidate should have strong frontend development skills in WordPress and HubSpot CMS, and backend expertise in Nodejs and PHP. Responsibilities include developing and maintaining custom WordPress themes and plugins, creating and optimizing HubSpot CMS templates, ensuring responsive design and crossbrowser compatibility, and building and maintaining serverside logic using Nodejs and PHP. The candidate should also have experience with RESTful API development and integration, familiarity with version control systems like Git, and knowledge of cloud services and DevOps practices.

Senior Product Manager (Wallet and vouchers)

Company: lastminute.com

Location: Other US Location

Posted Jan 17, 2025

The company, lastminutecom, is seeking a Senior Product Manager for Wallet and Vouchers to join their team of 1700+ employees worldwide. The role involves defining and executing a strategy for a customer-facing wallet, increasing payments through stored payment methods, and evolving the existing voucher product. The ideal candidate should have 7+ years of product development experience in high-volume ecommerce, a proven track record in customer payments, card tokenization, and vouchers/coupons. They should also have strong strategic thinking, cross-functional collaboration skills, and an analytical mindset. The company offers a hybrid work model, shorter working week, flexible hours, and various perks such as volunteering days, travel industry discounts, and professional development opportunities.

Senior Test Automation Engineer

Company: Avaloq

Location: Other US Location

Posted Jan 17, 2025

Avaloq, a Swiss-based wealth management technology provider, is expanding globally with 2500 employees in 12 countries. They seek a Senior Test Automation Engineer with 8+ years of experience in test automation, proficient in Java, JavaScript, and TypeScript. The role involves designing and implementing automated testing solutions, mentoring junior team members, and staying updated with emerging trends in test automation. Avaloq offers a collaborative work environment, hybrid work options, and a commitment to diversity and inclusion.

Enterprise Architect

Company: PA Consulting

Location: Other US Location

Posted Jan 17, 2025

The company is a global organization with expertise in various sectors, offering opportunities for strategists, innovators, and technologists. The role involves designing enterprise architecture, collaborating with stakeholders, managing risks, and maintaining comprehensive documentation. The ideal candidate should have extensive experience, strong technical skills, and excellent soft skills. The company values diversity and offers a range of benefits, including health perks, pension schemes, and community initiatives.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages