Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

EDI Developer - Sterling B2B

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 08, 2025

Ahold Delhaize USA, a division of a global food retailer, is seeking a Software Engineer III. The role involves researching, designing, developing, and implementing new software solutions, enhancing existing capabilities, and collaborating with stakeholders to ensure products meet business requirements. The ideal candidate should have a Masters Degree in Computer Science or equivalent, 5+ years of experience in relevant technology fields, and proficiency in various programming languages. Experience in Agile teams, retail, and leading teams is preferred. The role offers a competitive salary range and the opportunity to work with leading omnichannel grocery brands.

Business Development Analyst

Company: Visa Inc,

Location: Other US Location

Posted Jan 08, 2025

Visa, a global leader in payments and technology, is seeking a Business Development Analyst. The role involves assisting in developing and executing new initiatives, analyzing market data, and supporting growth for banks, merchants, and FinTech partners. The ideal candidate should have a Bachelor's degree in business management or finance, relevant experience in client account management or business development, and strong analytical skills. The position is hybrid, requiring 2-3 days in the office per week. Visa is an equal opportunity employer.

Senior Sales Support Engineer, CGAT

Company: McKesson

Location: Other US Location

Posted Jan 08, 2025

McKesson, a Fortune 10 healthcare company, is seeking a Senior Sales Engineer for its Cell Gene and Advanced Therapies business. The role involves providing technical presales support, developing solutions for customer needs, and closing deals. The ideal candidate should have a background in healthcare, life sciences, and cell/gene therapies, with strong communication and relationship-building skills. McKesson offers a competitive compensation package and a dynamic work environment.

Cyber Network Defense Analyst

Company: Leidos

Location: Other US Location

Posted Jan 08, 2025

Leidos is hiring a Cyber Network Defense Analyst for a US Government program, the Network Operations Security Center (NOSC). The NOSC is responsible for monitoring, detecting, analyzing, mitigating, and responding to cyber threats. The role involves network security monitoring, threat detection, incident response, and mentoring peers. The job requires a TSSCI clearance, a Bachelor's degree, and 24 years of SOC analyst experience. The pay range is $65,000 - $117,500.

Senior Software Engineer

Company: Visa Inc,

Location: Other US Location

Posted Jan 08, 2025

Visa is seeking a Software Engineer with 2+ years of relevant experience to join the Platform and Reliability Engineering Department. The role involves system development, maintenance, and support of Visa's global transaction systems. The engineer will collaborate with various business units, define requirements, and implement solutions. The ideal candidate should have strong knowledge in Object-Oriented Development, C++ or Golang, and at least one backend programming language. Experience with JavaScript and a frontend framework is also preferred. The position is hybrid, requiring 2-3 days a week in the office. Visa is an equal opportunity employer.

Compliance Specialist- London

Company: IMC Trading

Location: Other US Location

Posted Jan 08, 2025

IMC, a leading global trading firm, is seeking an experienced Compliance Officer to join their fast-growing London office. The role involves providing compliance advice, monitoring trading activity, investigating inquiries from exchanges and regulators, managing transaction reporting processes, interacting with exchanges, conducting risk assessments, analyzing business development projects, and assisting with compliance training. The ideal candidate should have 5+ years of compliance experience in derivatives markets, strong knowledge in FX and Commodity derivative trading rules, experience in OTC algorithmic trading compliance and surveillance practices, excellent understanding of UK trading rules and regulations, and strong analytical and communication skills. The role offers a unique opportunity to work closely with Trading Legal Risk and Technology teams, and to improve IMC's compliance framework and monitoring processes.

Product Owner

Company: McKesson

Location: Other US Location

Posted Jan 08, 2025

McKesson, a Fortune 10 healthcare company, is seeking a versatile Product Owner with healthcare and pharmaceutical industry experience. The ideal candidate should have expertise in Healthcare Inventory Management Systems, Data Analytics, and Business Requirements Gathering. They must thrive in an agile environment, possess strong communication skills, and be comfortable collaborating with teams across different time zones. Key responsibilities include requirements management, strategic planning, agile methodology, release management, and continuous improvement. The role requires up to 20% travel and offers a competitive compensation package.

Senior ServiceNow Developer

Company: Visa Inc,

Location: Other US Location

Posted Jan 08, 2025

Visa, a global leader in payments and technology, is seeking a Senior ServiceNow Developer to design and develop services for its Managed Dispute Resolution Services. The role involves developing, testing, and debugging functionalities, troubleshooting errors, identifying requirement gaps, and collaborating with internal customers and business analysts. The ideal candidate should have extensive configuration and development experience across ServiceNow Platform, Portal, Mobile, and IT Service Management modules, proficiency in JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML, and strong knowledge of APIs, web services, and standard relational database concepts. Certifications such as CSA Certified ServiceNow Admin, CIS Certified Implementation Specialist, or CAD Certified Application Developer are a plus. This is a hybrid position requiring the employee to work from the office 2-3 days a week.

Lead Software Engineer

Company: Visa Inc,

Location: Other US Location

Posted Jan 08, 2025

Visa, a global leader in payments and technology, is seeking a versatile and experienced Software Engineer to join their Technology Organization. The role involves inventing, designing, building, and testing software products that reach a global customer base. The engineer will be part of a multifunctional development team, contributing to key GenAI initiatives and influencing technology selection for the enterprise. The position requires 10+ years of relevant work experience, with a bachelor's degree or at least 7 years with an advanced degree. Preferred qualifications include expertise in Java, Spring, Hibernate, Angular, React, JavaScript, jQuery, AJAX, HTML5, CSS3, web service standards, AI, data science, and shared services architecture. This is a hybrid position, requiring employees to work from the office 2-3 days a week.

Sales Manager

Company: L&M Corrugated Container Corporation

Location: Other US Location

Posted Jan 09, 2025

LampM Corrugated Container Corp, a 40+ year old company, is seeking a dynamic Sales Leader with 3-5 years of People Management Experience. The ideal candidate will manage a team of 14 Field and Inside Sales Representatives across Wisconsin, Illinois, Indiana, and Iowa. Primary responsibilities include establishing sales objectives, setting performance standards, and mentoring the sales team. The role requires strong communication skills, excellent time management, and the ability to lead and motivate a team. Travel between LampM locations and customer locations is required.

Site Reliability Engineer

Company: Citadel

Location: Other US Location

Posted Jan 08, 2025

Citadel, a leading investor in global financial markets, is seeking a Site Reliability Engineer (SRE) to join their team. The SRE will be responsible for ensuring the reliability, availability, and performance of applications in production, automating repetitive tasks, and improving operations. The ideal candidate will have a strong background in computer science, proficiency in Python, and experience with software development tools and practices. They should also have excellent communication skills and a passion for learning and problem-solving. Citadel offers competitive compensation, benefits, and opportunities for growth in a collaborative environment.

Paid Media Growth Associate

Company: Mysa

Location: Other US Location

Posted Jan 08, 2025

Mysa, a Canadian company specializing in smart HVAC controls, is seeking a Paid Media Growth Associate for their ECommerce Team. The role involves managing paid media campaigns, analyzing customer acquisition landscape, and testing messaging for conversion. The ideal candidate should have 5+ years in growth marketing, hands-on paid media experience, strong digital marketing knowledge, and excellent analytical skills. Mysa offers a people-first culture, competitive benefits, and an equal opportunity work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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