Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Revenue Operations Manager - Territory Management (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 08, 2025

Personio, an intelligent HR platform, is seeking a Territory Manager to oversee sales and customer success territories. The role involves constructing and refining territory strategies, operationalizing rollouts, and collaborating with data, systems, and marketing teams. The ideal candidate should have at least 3 years of RevOps experience, strong data analysis skills, and the ability to present complex data to senior stakeholders. Personio offers a competitive reward package, flexible work environment, and opportunities for professional development.

Sr Systems Engineer

Company: HERE

Location: Other US Location

Posted Jan 08, 2025

The role of a Cloud Systems Administrator at HERE Technologies involves designing and maintaining cloud infrastructures for Windows, Linux, and other systems. Responsibilities include technical consulting, image creation and management, access and identity management, and ensuring cloud security, compliance, and efficiency. The ideal candidate should have proven scripting experience in Bash and PowerShell, strong understanding of cloud architecture, Linux admin experience, Windows Active Directory administration, and proficiency in automation tools like AWS CloudFormation, Terraform, and Ansible. The role requires working in a scalable, production-critical environment, comfort with global team collaboration, and participation in proof-of-concept activities.

Community Manager - Superuser Programs & Regional Events (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 08, 2025

Personio, an intelligent HR platform, is seeking a passionate Community Manager dfm to focus on growing and sustaining superuser groups and regional in-person events. The role involves nurturing the DACH superuser group, establishing a global superuser program, identifying and empowering community champions, planning and supporting in-person regional events, and tracking the performance of engagement initiatives. The ideal candidate should have 4+ years of online community building experience, demonstrated experience with superuser or ambassador programs, expertise in planning and executing regional events, strong relationship-building and facilitation skills, and professional fluency in German and English.

Financial Controller

Company: Veolia UK

Location: Other US Location

Posted Jan 08, 2025

Veolia is offering a fixed-term Financial Controller position for up to 12 months, with a competitive salary, benefits, and a generous pension scheme. The role involves leading a large team, collaborating with operations, and providing strategic financial support. The successful candidate will have significant post-qualified experience, strong system and data handling skills, and the ability to manage a geographically dispersed team. This opportunity offers valuable exposure to high-level financial operations, leadership development, and skill enhancement in areas such as risk management, strategic decision-making, and sustainability integration.

Technical SEO Specialist

Company: WISE

Location: Other US Location

Posted Jan 08, 2025

Wise is seeking a technical SEO specialist to join their rapidly growing Owned Sites team. The role involves identifying, prioritizing, and executing new opportunities in search, such as launching new categories, building sites from scratch, or acquiring third-party sites. The ideal candidate should have experience in technical SEO, a track record of growing user acquisition, and the ability to work in a highly ambiguous environment. The role offers the freedom to run tests and experiments, and the opportunity to make a significant impact on people's everyday lives.

Digital Workplace Architect

Company: Nexthink

Location: Other US Location

Posted Jan 08, 2025

Nexthink, a global leader in digital employee experience management, is seeking an experienced IT Digital Workplace Architect. The role involves leveraging IT operational experience to design and deliver effective solutions using Nexthink technology, identifying new use cases, staying updated on industry trends, and contributing to product strategy alignment. The ideal candidate should have extensive experience in IT operational environments, over 10 years in IT service delivery, and a solid understanding of IT infrastructure. They should also be familiar with modern endpoint management solutions, cloud computing platforms, networking principles, and emerging AI technologies. The company offers a permanent contract, competitive compensation, health insurance, a hybrid work model, flexible hours, professional training, personal accident insurance, maternity and paternity leave, and bonuses for successful referrals.

Solution Product Manager (m/f/x)

Company: HERE

Location: Other US Location

Posted Jan 08, 2025

HERE Technologies is seeking a Solution Product Manager for Passenger Vehicle Navigation to join their team in Europe. The role involves sales support, bid management, customer requirement analysis, domain ownership, partnerships, and customer program support. The ideal candidate should have a degree in Computer Science, Informatics, or a related field, at least 45 years of experience in a similar role, expertise in embedded or mobile navigation application development for passenger vehicles, and a proven track record in managing roadmaps for complex software location services or map content products. HERE Technologies offers a great work-life balance, hybrid model of work, challenging problems to solve, collaborative colleagues, opportunities for growth, regular feedbacks, flexible working hours, competitive salary, and various employee wellness programs.

Technical Enablement Manager

Company: WISE

Location: Other US Location

Posted Jan 08, 2025

Wise, a global technology company, is seeking a Technical Knowledge Manager to join their team in London. The role involves driving client satisfaction by ensuring the Delivery team has access to top-tier knowledge resources, frameworks, and tooling for complex bank and enterprise integrations. The successful candidate will develop and implement knowledge-sharing frameworks, collaborate with cross-functional teams, create standardized resources, design training programs, and establish performance management practices. The ideal candidate will have 5+ years of experience in knowledge management, technical enablement, or delivery-focused roles, preferably within the fintech, banking, or technology sectors. They should have hands-on experience in developing frameworks, creating technical documentation, and managing training programs for large complex teams. Proficiency in knowledge management tools and understanding of API integration protocols and SWIFT messaging standards are required. Excellent communication skills, strong organizational skills, and a proactive, collaborative approach to problem-solving are essential.

Logistics Team Leader

Company: Veolia UK

Location: Other US Location

Posted Jan 08, 2025

Veolia is seeking a Site Team Leader for a role in Southwark, SE15 1AL. The position offers a salary of £30,158 per annum plus benefits and pension. The role involves managing logistics, weighbridge operations, and customer queries. Veolia values inclusivity, offering benefits such as annual leave, pension scheme, discounts, health resources, volunteer days, and ongoing training. The ideal candidate should be reliable, customer-oriented, computer literate, and able to work independently and as part of a team.

Community Manager DACH (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 08, 2025

Personio, an intelligent HR platform, is seeking a dynamic Community Manager DACH dfm to lead and grow their DACH community. The role involves developing community engagement projects, driving educational discussions, hosting events, and collaborating with cross-functional teams. The ideal candidate should have 4+ years of community management experience, exceptional customer engagement skills, strong organizational abilities, and professional fluency in German and English. Personio offers a competitive reward package, flexible work arrangements, and a supportive, diverse culture.

Due Diligence Agent

Company: WISE

Location: Other US Location

Posted Jan 08, 2025

Wise is a global technology company seeking Due Diligence Agents to join their team in Tallinn. This entry-level role involves performing due diligence for customers, ensuring compliance with AML/CFT regulations, and communicating with customers. The ideal candidate should have excellent English skills, be able to work autonomously, and handle complex activities. Wise values diversity, equity, and inclusion, and offers a salary of 1900 EUR gross.

Project Implementation Manager

Company: K Group Companies

Location: Other US Location

Posted Jan 08, 2025

The Project Implementation Manager is a crucial role responsible for managing and executing technical and construction projects. The ideal candidate should have extensive experience in project management, technical operations, and compliance audits. The role involves overseeing field operations, managing onsite activities, and ensuring project completion. The position requires significant travel within the MidWest region. Responsibilities include serving as an onsite field operations manager, facilitating handoff meetings, developing project plans, conducting assessments, and overseeing technician performance. The candidate should possess a PMP Certification, strong communication skills, and the ability to work effectively with cross-functional teams. K Group Companies, a locally owned technology group, offers a great team environment, competitive compensation, and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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