Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Backend Software Engineer

Company: Xsolla

Location: Other US Location

Posted Jan 08, 2025

The job posting is for a Backend Engineer position at Xsolla, a global leader in video game commerce. The role involves designing and maintaining robust server-side logic, optimizing database management, and collaborating with frontend developers and global stakeholders. The ideal candidate should have experience with server-side frameworks, proficiency in Golang, and a good understanding of design patterns and databases. Xsolla offers a dynamic work environment with opportunities for growth and innovation.

Senior Majors Account Executive

Company: Cloudflare

Location: Other US Location

Posted Jan 08, 2025

Cloudflare is seeking a Senior Majors Account Executive to manage a set of accounts with over 1B in annual revenues, aiming for 10M ARR with Cloudflare. The role involves working with the largest companies in France, shaping and leading Cloudflare's Go To Market strategy, and becoming a strategic partner to customers in their digital transformation efforts. The Senior Majors Account Executive will interact with C-level clients and technical decision-makers, utilizing Cloudflare solutions to drive business partnerships focused on joint success. Success requires consultative, solution-oriented sales and customer service skills, as well as intense personal energy and focused activity. The role involves handling multiple accounts, requiring high degrees of attention to detail and coordination with customers, partners, and internal resources.

Executive/ Sr. Executive - RMA Co-Ordinator

Company: Qube Cinema

Location: Other US Location

Posted Jan 08, 2025

Qube Cinema is seeking an Executive or Senior Executive RMA Coordinator with 3-5 years of experience in RMA procedures, customer service, and technical support. The role involves managing inventory records, collaborating with various teams to process RMAs, identifying product issues, and ensuring compliance with company policies and industry standards. The company is committed to innovation and creating a seamless digital cinema experience.

Senior Backend Software Engineer

Company: Atlassian

Location: Other US Location

Posted Jan 08, 2025

Atlassian is seeking a Senior Backend Software Engineer for a fully remote role based in Poland. The ideal candidate will have 7+ years of experience in building and developing backend applications, with proficiency in Java, Python, Kotlin, Go, or Scala. The role involves driving complex projects, solving architecture challenges, leading code reviews, partnering across engineering teams, mentoring junior members, and considering customer impact in technical decisions. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Cadbury Casual Retail Display Support - Northern Suburbs

Company: Mondelēz International

Location: Other US Location

Posted Jan 08, 2025

Mondelēz International is seeking an energetic, motivated individual for a casual role in the Northern Suburbs of Adelaide. The role involves working closely with customers, building strong relationships, and ensuring products are presented at their best. Responsibilities include building displays, using impactful Point of Sale materials, and maintaining product availability. Benefits include a great team, paid kilometers, learning opportunities, company-paid physio, discounts, and career progression. No relocation support is available.

SDL - Ops_Enterprise Program Management

Company: MetLife

Location: Other US Location

Posted Jan 08, 2025

The job description outlines a high-level position in program project management, requiring extensive experience and technical skills. The role involves leading multiple high-priority programs, translating business sponsors' mandates into defined objectives, and proactively engaging with internal and external partners. The candidate must have strong communication, problem-solving, and analytical abilities, with experience in creating business presentations and managing cross-functional teams. Proficiency in MSP tools, Excel, and PowerPoint is required, with project management certifications being preferred. The position is with MetLife, a leading financial services company recognized for its workplace culture.

Senior Solution Sales Executive - Customer Workflows

Company: ServiceNow

Location: Other US Location

Posted Jan 08, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Sales Executive for its Customer Workflows products. The role involves developing sales strategies, conducting initial discussions with executives, and collaborating with internal teams to deliver demonstrations. The ideal candidate should have experience in solution sales, understand CRM or CX solution-related business processes, and possess excellent communication skills. The role requires regional travel and the ability to forge strong business relationships.

Site Reliability Engineer - Identity and Access Management

Company: Criteo

Location: Other US Location

Posted Jan 08, 2025

Criteo, a global commerce media company, is seeking a software developer with 3+ years of experience in languages like Java, C, Scala, AngularJS, and Python. The role involves managing customer identities, developing identity management solutions, and maintaining services APIs and UI. Criteo values diversity and inclusivity, offering comprehensive benefits and a caring culture. The company is committed to equal employment opportunities and prohibits discrimination.

Lead Engineer

Company: Avaloq

Location: Other US Location

Posted Jan 08, 2025

Avaloq, a Swiss-based wealth management technology provider, is seeking an experienced Software Architect with a strong background in data architecture, machine learning, and end-to-end data flow diagrams. The role involves designing robust data assets, owning the roadmap for foundational technologies, and collaborating with finance and other tech teams. The ideal candidate should have 8+ years of software engineering experience, 2+ years as an architect, and a proven track record in model development and deployment. Additional qualifications include experience with chatbots, databases, and Microsoft/Oracle databases. Avaloq offers hybrid and flexible working arrangements and is committed to fostering an inclusive culture.

Senior Technical Account Manager, Zero Trust

Company: Cloudflare

Location: Other US Location

Posted Jan 08, 2025

The Technical Account Manager (TAM) for Cloudflare's Zero Trust products will serve as the primary technical support contact for top-tier Enterprise customers. The role involves managing and monitoring support interactions, advocating for customers, proactively escalating issues, and collaborating with various teams to ensure high customer satisfaction. The TAM will also provide product and engineering teams with customer feedback, maintain a holistic view of customers' environments, and ensure rapid incident response. The ideal candidate should have at least 8 years of experience in customer-facing roles with technical account management or technical support responsibilities, and a strong understanding of customer network and application architectures.

Risk & Compliance Specialist

Company: Takeda

Location: Other US Location

Posted Jan 08, 2025

Takeda is seeking a SCO Validation Lead to manage the global information security risk program. The role involves working with business leaders, developing a strategic CSV plan, overseeing risk management and assessment efforts, and leading a team of professionals. The ideal candidate should have 5+ years of experience in a similar role, a degree in a relevant scientific or engineering field, extensive experience in computer system validation, and in-depth knowledge of relevant regulations and industry standards.

Sr Industry Solution Lead or Architect

Company: ServiceNow

Location: Other US Location

Posted Jan 08, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Services Sales Architect to drive complex strategic deals and engage at an executive level in solution designs for large enterprise workflows. The role involves working closely with Services Account Executives, Solution Consultants, and Enterprise Architects to ensure the account and implementation strategy align with the customer's vision. The successful candidate will also engage with ServiceNow's executive team to understand and contribute to innovation opportunities in the market and platform. The role requires years of experience in the IT Services industry, ServiceNow experience, and demonstrable experience in positioning strategic implementation platform strategies for professional services.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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