Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Major Incident Manager, AVP, ICG BCC, Dublin

Company: Citi

Location: Other US Location

Posted Dec 31, 2024

The job description outlines the role of a Senior Analyst in the Business Command Center (BCC) at Citi. The BCC is responsible for managing Major Incidents, Cyber Events, and Ops Risk Events impacting the ICG business or its clients. The role involves coordinating with InfoSec Business and Technology partners, supporting SWIFT Network Security Alert process, and participating in Table Top exercises. The Senior Analyst will also serve as a liaison between the Business and Technology teams, ensuring rapid escalation of incidents or market events. The role requires experience in the financial services industry, ITIL Foundation Certification, superior communication skills, and understanding of program or project management. The job is a full-time position in the Applications Support time type.

SAP BRIM Senior ABAP Engineer

Company: Hewlett Packard Enterprise

Location: Other US Location

Posted Dec 31, 2024

The job description is for a SAP BRIM Implementation Specialist position at Hewlett Packard Enterprise (HPE). The role involves implementing XaaS business models using BRIM, working with cross-functional teams, providing technical leadership, and optimizing system performance. The candidate should have 10 years of implementing SAP and 3 years of BRIM implementation experience, as well as hands-on development experience. The position requires strong knowledge of SAP architecture, SAP S4HANA, and Convergent Mediation and Convergent Charging. The candidate should also have excellent communication and collaboration skills, as well as the ability to make strategic decisions and provide guidance on technology-related matters.

Senior Software Engineering Manager

Company: Visa Inc,

Location: Other US Location

Posted Dec 31, 2024

Visa is a world leader in payments and technology, with over 259 billion payments transactions annually. They aim to connect the world through innovative, convenient, reliable, and secure payment networks. The company is looking for a Senior Software Engineering Manager to lead a team in developing high-performing systems, collaborate with architects, and drive professional growth. The role involves managing a team, building and deploying transaction processing services, and working with various teams to ensure quality and scalability.

Principal Supplier Process Engineer

Company: Dell

Location: Other US Location

Posted Dec 31, 2024

The text describes a role for a Principal Supplier Process Engineer at Dell Technologies. The role involves strategic management, communication leadership, and working with executive leaders and senior-level cross-functional teams. The company values diversity, business experience, and problem-solving skills. They offer a flexible and hybrid work culture and are committed to equal employment opportunity.

Freedom Boat Club - Dock Master at St Pete Loggerhead Marina, FL

Company: Brunswick

Location: Other US Location

Posted Dec 31, 2024

Brunswick, a global marine leader, is seeking a customer-focused individual for a part-time Dock Master position at Freedom Boat Club. The role involves greeting members, working on docks, and providing excellent customer service. The company offers competitive benefits and a positive work environment. The applicant should be passionate about boating and have strong communication and customer service skills.

Wealth Management Advisor

Company: Desjardins

Location: Other US Location

Posted Dec 31, 2024

The role of a wealth management advisor at Desjardins involves developing and maintaining relationships with clients, offering financial advice, and recommending investments, loans, and insurance products. The advisor must have a bachelor's degree, relevant experience, and knowledge of financial markets, economics, and legislation. The position offers a competitive salary, annual bonus, and benefits. Desjardins values diversity and inclusion and has zero tolerance for discrimination.

Sr. Commercial Finance Manager

Company: Fluence

Location: Other US Location

Posted Dec 31, 2024

Fluence is a global market leader in intelligent energy storage and optimization software for renewables and storage. They are transforming the way we power our world with gigawatts of successful implementations across nearly 50 markets. The company is guided by a passion to transform the way we power our world, with a focus on creativity, diversity, safety, quality, integrity, adaptability, self-reflection, curiosity, and respect. They are also committed to ensuring an inclusive and welcoming environment for all. The Senior Commercial Finance Manager role requires commercial and contractual awareness, the ability to work under pressure, and manage time effectively. The individual should be able to support the sales and engineering teams during tender negotiations, participate in project risk reviews, and implement changes and set standards for processes across the Deal Teams and Services teams.

Wealth Management Advisor

Company: Desjardins

Location: Other US Location

Posted Dec 31, 2024

The text describes a role as a wealth management advisor at Desjardins, a financial services cooperative. The advisor is responsible for developing and maintaining relationships with members and clients, offering advice based on their financial situation, and helping them choose appropriate solutions to meet their financial goals. The role requires interpersonal skills, knowledge of financial services, and understanding of tax, financial, and succession issues. Desjardins values diversity and inclusion and offers a competitive salary, benefits, and a positive workplace.

Java Software Engineer - Full Stack

Company: Visa Inc,

Location: Other US Location

Posted Dec 31, 2024

Visa is a world leader in digital payments, facilitating over 215 billion transactions annually. They aim to connect the world through innovative, convenient, reliable, and secure payment networks. When you join Visa, you'll have a direct impact on billions of people worldwide, helping unlock financial access and shape the future of money movement. The company is looking for talented software engineers to work on complex distributed systems, solve massive scale problems, and invent, design, build, and test software products for a global customer base.

Senior Advisor, Operational efficiency

Company: Desjardins

Location: Other US Location

Posted Dec 31, 2024

This job posting is for a senior operational efficiency advisor position at Desjardins. The advisor will help design and improve business processes, lead complex and innovative development projects, and make recommendations on strategic initiatives. The role requires extensive knowledge, coordination, interpersonal skills, and a strategic mindset. Desjardins offers a competitive salary, flexible vacation, pension plan, group insurance, and reimbursement for health and wellness expenses. The ideal candidate should have a bachelor's degree in a related field, at least six years of relevant experience, a minimum of six years of French language proficiency, and a strong action-oriented, customer-focused, and diverse mindset.

Strategic Consultant

Company: Sensor Tower

Location: Other US Location

Posted Dec 31, 2024

The Strategic Account Consultant is key to customer engagement and retention for strategic accounts in the region. They will be responsible for onboarding and training clients, driving customer satisfaction, managing bug/feature requests, providing excellent customer support, and having strong analytical skills and experience in a customer-facing role.

Alteryx Server Admin(5+ Years of Exp)

Company: 3Pillar Global

Location: Other US Location

Posted Dec 31, 2024

3Pillar Global India has been recognized as a Great Place to Work for the fifth year in a row. They specialize in building breakthrough software products for digital businesses, with a focus on customer-facing and revenue-generating digital products. They have experience in Financial services and Data engineering, with 45 years of Alteryx platform hands-on experience. They attend scrum meetings, work on user stories and requirements, and deploy Alteryx on Server. They integrate data from different sources, API integration, hosting on servers and galleries, pipeline creations, and intelligent suit optimization. They also train and mentor team members in the use of Alteryx and best practices for data preparation and integration.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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