Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Group Communication Analytics and Project Manager

Company: Electrolux

Location: Other US Location

Posted Dec 31, 2024

The job description for the Group Communication Analytics and Project Manager role at Electrolux Group highlights the importance of data in communications, both in creating messages and measuring their impact. The role involves boosting the power of creative storytelling with data, driving strategy through data analysis, and creating dashboards of relevant measurements. The ideal candidate should be excited about working with data, collaborating with other storytellers, and leading and managing data-driven projects.

SAP S/4  FICO/ Treasury Consultant

Company: DXC Technology

Location: Other US Location

Posted Dec 31, 2024

The job description is for a senior role in IT development with a focus on SAP core treasury module, cash management, and banking customer applications. The candidate should have at least 11 years of experience in IT development, with a strong focus on Japanese projects. The role requires excellent analytical, communication, and planning skills, as well as fluency in Japanese.

Business Development Manager - Italian Speaker

Company: Cision

Location: Other US Location

Posted Dec 31, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, helping brands and organizations to identify, connect, and engage with customers and stakeholders to drive business results. They offer a premier suite of solutions, including PR Newswire, Brandwatch, and Falconion, and have offices in 24 countries. Cision is committed to fostering an inclusive environment and is proud to have joined the CEO Action for Diversity & Inclusion pledge and named a Top Diversity Employer for 2021 by DiversityJobs.com. They are an equal opportunity employer seeking to create a welcoming and diverse environment.

Lead Enovia Developer

Company: Ecolab

Location: Other US Location

Posted Dec 31, 2024

The user has extensive experience in ENOVIA customization, with skills in 3DX installation, configuration, system administration, and visualization. They have hands-on experience with various ENOVIA modules, customization of central systems, dashboard widget creation, and functional knowledge in 3DExperience and Enovia V5V6. The user is an expert in Enovia Product development, customization, and migration, with a good understanding of Enovia centrals, data models, development, and unit testing. They have experience with Core Java, Spring boot, VueJS, Restful Services, and good customer interfacing skills. The user has experience with the latest versions of Enovia 2020x or above, good analytical and problem-solving skills, and experience with tools such as Coverity, GIT, Azure DevOps, JIRA, Confluence, Contour, and Agile development practices. They have experience with databases like Oracle and SQL queries.

Vertriebsmitarbeiter*in Außendienst (m/w/d) Strom & Gas

Company: Octopus Energy

Location: Other US Location

Posted Dec 31, 2024

Join Octopus Energy, a global agile and future-oriented company revolutionizing the energy market with innovative technology. Contribute to making energy better and your karma good. Support Octopus Energy's IT platform, Kraken, powered by DataScience, which automates a significant portion of the energy supply chain. Octopus Energy serves over 5 million households with green energy. Work in a modern, customer-focused company with a strong focus on customer satisfaction and sustainability. Octopus Energy is a newcomer in the energy industry and aims to actively contribute to the energy transition. Opportunities for growth, including sales, marketing, and team leadership. Attractive benefits, such as a bonus for referrals, unlimited flexible working hours, and a variety of training programs. Required skills: sales, customer service, communication, and negotiation skills. Join us to change the energy market!

Solution Consulting - Principal Consultant

Company: FICO

Location: Other US Location

Posted Dec 31, 2024

FICO is a leading global analytics software company that helps businesses in 100+ countries make better decisions. They are looking for results-driven professionals to work on strategically important projects as part of the Professional Services team. The role involves engaging with customers to capture user requirements, understanding and translating customer needs into business and technology solutions, and creating high-quality professional documentation.

Apps Support Intmd Analyst - C11 - PUNE

Company: Citi

Location: Other US Location

Posted Dec 31, 2024

The Apps Support Intmd Analyst role is a developing professional position that deals with most problems independently and has some latitude to solve complex problems. The role involves integrating in-depth specialty area knowledge with a solid understanding of industry standards and practices. The role requires analytical thinking, knowledge of data analysis tools and methodologies, and attention to detail. The role involves breaking down information in a systematic and communicable manner and developing communication and diplomacy skills. The role has a moderate but direct impact through close contact with the businesses core activities.

Voice of Customer (VoC) Data Scientist (CX)- Hybrid

Company: Cigna

Location: Other US Location

Posted Dec 31, 2024

The text describes a job opportunity for a Voice of Customer Data Scientist at Cigna's Evernorth Health Services. The role involves conducting analysis to improve customer experience, using various data tools, and presenting findings. The ideal candidate should be motivated, flexible, and able to embrace change. The company offers a tobacco-free policy and considers candidates with criminal histories in a fair manner.

Sr Engineer I (C++ Developer)

Company: Aristocrat

Location: Other US Location

Posted Dec 31, 2024

The GDK team is responsible for devising innovative solutions to support game creators. As a GDK engineer, you will design and develop these solutions and provide tools for Studio Engineers and Designers. The role requires solving complex problems, taking ownership of features, and performing software testing. Aristocrat is a world leader in gaming content and technology, offering a robust benefits package, global career opportunities, and a diverse work environment.

SAP S/4  PP/QM Consultant

Company: DXC Technology

Location: Other US Location

Posted Dec 31, 2024

The job description requires extensive experience in production planning, quality control, and various related areas. The candidate should have experience in system requirement study, solution design, system configuration, and system testing. Fluency in Japanese is required, and the candidate should have experience working with Japanese colleagues and clients. The role is full-time and involves working on a Japanese project.

Product Management Senior Specialist

Company: Amadeus

Location: Other US Location

Posted Dec 31, 2024

The text describes a job opening for a Product Management Senior Specialist at Amadeus. The role involves managing products throughout their lifecycle, consolidating business needs, and collaborating with various teams. The ideal candidate should have experience in digital identity and digital wallets, and be fluent in English. Amadeus offers attractive remuneration packages, a global work environment, learning opportunities, and a flexible hybrid working model.

Senior Tech Support Representative

Company: Aristocrat

Location: Other US Location

Posted Dec 31, 2024

Aristocrat Interactive is a leading gaming company offering casino games, mobile games, and online real money games. They are looking for a Senior Tech Support Representative to join their team. The role involves front-line responsibility for critical and major incidents, senior escalation point for time-based elevations, quality review for ongoing tickets, and more. The ideal candidate should have systems orientation, experience with networking, SQL, and strong troubleshooting skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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