Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Quality Engineer

Company: Sensata Xirgo

Location: Other US Location

Posted Dec 31, 2024

The Quality Engineer role at Sensata involves leading product development, quality continuous improvement initiatives, and supporting product engineering roadmaps and customer product selections. The role requires a strong technical understanding of Sensata's products, manufacturing processes, and the ability to solve problems across geographical and cultural boundaries. The Quality Engineer will critically evaluate proposed product technology and support the implementation of Lessons Learned and best practices.

Manager, Human Resources

Company: The J.M. Smucker Co.

Location: Other US Location

Posted Dec 31, 2024

The Human Resources Manager role at the Arkadelphia Hostess facility involves managing plant HR activities, serving on the site leadership team, and driving high-performance work systems. The ideal candidate should have a Bachelor's degree, 5 years of HR functional experience, and previous management experience. The role requires strong people leadership skills, significant business operational knowledge, and the ability to manage multiple priorities and projects.

Onboarding Analyst

Company: Cross River

Location: Other US Location

Posted Dec 31, 2024

Cross River is a fast-growing financial technology company that provides innovative and scalable embedded payments cards and lending products. They serve millions of businesses and consumers worldwide and are backed by leading investors. The company is on a mission to build the infrastructure for access, inclusion, and the democratization of financial services. They have been named to the American Bankers Association's Best Places to Work in Fintech list for the last 6 years. They are looking for a Fintech Revenue Delivery Analyst to manage the onboarding process for new and existing clients in the fintech banking sector.

Enterprise sales manager

Company: Quadient

Location: Other US Location

Posted Dec 31, 2024

Quadient is seeking an experienced Enterprise Sales Manager to report to the Regional Vice President and execute a sales plan for their territory. The role involves direct sales engagement, relationship building with enterprise prospects, and managing key accounts. The successful candidate will have proven experience in enterprise sales, knowledge of enterprise vertical industries, and understanding of key technical subjects including SaaS, Cloud, Data, and Content. They will also need strong business and financial acumen, negotiating and sales skills, outstanding interpersonal skills, and be a great team player.

Data & Analytics Lead

Company: Zendesk

Location: Other US Location

Posted Dec 31, 2024

The job description is for a Senior Analyst Enterprise Analytics position in Mexico City. The role involves data analysis, statistical modeling, and collaborating with business partners. The candidate should have 8+ years of experience with SQL and be proficient in analytics and visualization tools. The role requires autonomy, problem-solving skills, and excellent communication abilities.

Senior Solutions Engineer

Company: D2L

Location: Other US Location

Posted Dec 31, 2024

D2L is a cloud company revolutionizing education and the future of work. They are at the forefront of transforming traditional teaching methods with personalized, student-centered experiences. D2L offers a robust and innovative learning environment, solutions, and a platform that is easy, flexible, and smart. The company is dedicated to improving human potential globally and has a mission to transform the way the world learns. They offer a remote role within the Netherlands with competitive benefits and perks.

Manager, Technical Support

Company: WellSky

Location: Other US Location

Posted Dec 31, 2024

WellSky is seeking a Manager Technical Support to join their team. The role involves ensuring smooth day-to-day operations of the Client Experience department, preparing the team for market changes, and managing direct reports. The position requires 46 years of related work experience, 2+ years of management experience, SupportHealthCare IT experience, and ClientFocused experience. Additional job expectations include willingness to work additional hours, following corporate security policies, and performing other responsibilities as assigned. WellSky offers excellent medical, dental, and vision benefits, mental health benefits, prescription drug coverage, generous paid time off, paid parental leave, a 401K retirement plan, and educational assistance.

Architect Engineer V

Company: Transaction Network Services

Location: Other US Location

Posted Dec 31, 2024

This job posting is for a highly skilled individual to work on designing and deploying services within a global Managed Service Provider IPMPLS network. The role requires technical expertise across multiple areas and functions, ability to work with presales and internal teams, and ownership of overall projects. The position comes at an exciting time for TNS as they integrate services into private and public cloud environments with a focus on automation and orchestration of services and look to transform to a NetDevOps model.

PHL - Recruitment Associate

Company: QBE Insurance

Location: Other US Location

Posted Dec 31, 2024

This job description outlines the responsibilities and required skills for a full-time talent operations support role at QBE. The role involves providing technical support, managing recruitment files, and ensuring data accuracy. The individual must adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices. The job requires excellent communication, time management, and problem-solving skills.

Supply chain execution coordinator

Company: Vanderlande

Location: Other US Location

Posted Dec 31, 2024

The job description for a Supply Chain Execution Coordinator at Vanderlande is seeking a highly skilled and experienced professional with a strong background in supply chain planning and execution. The role involves guiding the supply chain during various stages of a project, liaising with internal and external stakeholders, and ensuring the successful delivery of projects. The ideal candidate should have excellent communication skills, strong stakeholder management skills, and a customer-focused approach. Vanderlande is a global leader in logistic process automation and offers a flexible and hybrid workplace, training facilities, and a variety of employee wellbeing sessions.

Manager, Incident Management

Company: Zendesk

Location: Other US Location

Posted Dec 31, 2024

The job description is for a Manager Incident Management position in the Philippines. The ideal candidate should have experience in incident management, a collaborative environment, and a determination to implement and coordinate all aspects of the incident management process. The role involves leading a team, coordinating the incident management process, developing strategies to reduce median time to respond, and serving as the primary point of contact for senior leadership during significant incidents. The candidate should have a minimum of 7+ years of experience in incident management, a BSBA degree, and in-depth knowledge of Incident and Problem Management principles. The role is a hybrid position with a local office requirement of part of the week.

Assistant Controller

Company: Taylor Morrison

Location: Other US Location

Posted Dec 31, 2024

The job description outlines the responsibilities of an Assistant Controller in a homebuilding company, including financial reporting, budgeting, and employee management. The candidate should have a bachelor's degree in finance or accounting, strong Excel skills, and experience with Newstar and Soloman software. The role requires interviewing, training, and managing employees, as well as overseeing daily operations and ensuring legal and regulatory compliance.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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