Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Paid media specialist | Mid-Senior

Company: Nord Security

Location: Other US Location

Posted Feb 02, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a Paid Media Specialist. The role involves managing and optimizing campaigns across various platforms, analyzing data, and staying updated with industry trends. The ideal candidate should have extensive experience in Paid Search and Social channels, strong data analysis skills, and the ability to work in a fast-paced environment. Nord Security offers a competitive salary, access to their products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, additional vacation days, and flexible working hours.

Customer Service Lead

Company: Cove (cove.sg)

Location: Other US Location

Posted Feb 02, 2025

Cove, a tech-driven flexible living platform, is expanding its services beyond coliving spaces in Singapore and Indonesia, with plans to grow in South Korea and Japan. The company values teamwork, authenticity, and fun, aiming to provide high-quality, community-centric accommodations. They are currently hiring a Customer Support Lead in Jakarta, responsible for training new team members, monitoring performance, managing shifts, and ensuring high-quality customer service. The ideal candidate should have proven experience in customer support and team leadership, proficiency in English, and a results-driven approach.

Senior Data Engineer(SSE)

Company: Ninja Van

Location: Other US Location

Posted Feb 02, 2025

Ninja Van, a Singapore-based logistics startup founded in 2014, is rapidly expanding across Southeast Asia. With over 2600 hubs and stations, it delivers more than 2 million parcels daily to 500 million consumers in six markets. The company is seeking experienced data engineers to design, develop, and maintain its data streaming, processing, and storage infrastructure. The ideal candidate should have at least 5 years of experience in building scalable data infrastructure using Python, PySpark, Spark, and Airflow. They should also have expert-level SQL knowledge and experience with Apache Kafka, Hadoop, and MapReduce.

Operations Specialist

Company: DocPlanner

Location: Other US Location

Posted Feb 02, 2025

The Operations Specialist role involves optimizing revenue processes, working across multiple departments, and using data and analytics to improve performance. The ideal candidate should have experience in revenue operations, strong analytical skills, and a deep understanding of sales and customer success processes, preferably in a SaaS company. Key responsibilities include managing revenue operations, collaborating with sales, marketing, and customer success teams, using data to measure and improve performance, identifying and resolving challenges, providing training, building dashboards, and managing data governance. Required qualifications include knowledge of sales and customer success processes, background in sales operations or revenue-related roles within the SaaS space, strategic mindset, technical skills in revenue-related systems, and soft skills such as problem-solving, communication, and adaptability.

Associate Data Scientist - Cybersecurity

Company: Visa Inc,

Location: Other US Location

Posted Feb 02, 2025

Visa, a global leader in payments and technology, is seeking a data scientist for its Cyber Threat Analytics and Research (CTAR) team. The role involves leveraging cutting-edge technologies to perform statistical profiling, inference, classification, clustering, and predictive analysis. The successful candidate will create and implement sophisticated machine learning models to defend against cyberattacks, working closely with other data scientists and engineers. The position is hybrid, requiring 2-3 days a week in the office. Qualifications include a degree in data science, mathematics, statistics, economics, computer science, engineering, or a related field, along with experience in building machine learning, deep learning, and AI models. Strong analytic skills, problem-solving abilities, and excellent communication skills are essential.

Controller, Supply Chain

Company: Sika

Location: Other US Location

Posted Feb 02, 2025

Sika Corporation, a global leader in construction and manufacturing industries, is seeking a Controller for its Finance department. The Controller Supply Chain will optimize warehouse and logistics costs, enhance operational efficiency, and support data-driven decisions. The role requires expertise in performance monitoring, cost efficiency, data analytics, inventory optimization, and continuous improvement initiatives. The ideal candidate should have a Bachelor's degree in Supply Chain Management, Finance, or a related field, and at least 10 years of experience in supply chain controlling, logistics, or warehousing. Sika offers competitive benefits, meaningful work, and a culture centered around entrepreneurship and sustainability.

T24 Staff Software Engineer, Digital Banking (Core Banking)

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Feb 02, 2025

Equitable Bank, Canada's Challenger Bank, is seeking a Technical Lead Software Engineering Digital Banking - Core Banking. The role involves driving the evolution of the core banking platform to support a modern API-driven microservices architecture. The incumbent will lead a cross-functional team, ensuring feasibility of sprint stories, code quality, and sprint velocity. They will work closely with Digital Banking Business and Product teams to prioritize and deliver outcome-driven solutions. The T24 Application Specialist Digital Banking will provide technical support, including assessment, analysis, integration, development, and troubleshooting for the T24 platform. The role requires a Bachelor or Master Degree in Computer Science, 5+ years of Temenos T24 experience, and extensive knowledge of SAFe retail modules. Equitable Bank offers competitive benefits, a fulfilling opportunity to join a top FinTech, and a barrier-free recruitment process.

Solutions Consultant Thailand

Company: Sprout Solutions

Location: Other US Location

Posted Feb 02, 2025

The company is seeking a Senior Sales Representative, specifically a Solutions Consultant, with a strong background in HR and Payroll software. The role involves collaborating with the sales team to understand customer requirements, developing tailored solutions, conducting product demonstrations, and providing technical expertise. The ideal candidate should have a Bachelor's degree in a relevant field, 3 years of experience in presales solution architecture, and a strong technical background. The company offers a competitive salary, comprehensive benefits, and a dynamic work environment.

Data Scientist - Cybersecurity

Company: Visa Inc,

Location: Other US Location

Posted Feb 02, 2025

Visa is seeking a data scientist with experience in machine learning, deep learning, and AI to join their Cyber Threat Analytics and Research (CTAR) team. The role involves analyzing cyber event logs, formulating cyber threat scenarios, and developing deep learning models for user behavior profiles. The successful candidate will work closely with other data scientists and engineers to build analytical software and services, and communicate findings to stakeholders. The position is hybrid, requiring 2-3 days a week in the office.

Senior Front End Engineer (Secure web sessions)

Company: CyberArk

Location: Other US Location

Posted Feb 02, 2025

CyberArk, a global leader in Identity Security, is seeking a skilled developer with 5+ years of experience in Java Spring or Spring Boot, Angular 2+, and AWS, GCP, or Azure. The role involves analyzing, designing, and developing new features for the CyberArk web interfaces and backend infrastructure. The ideal candidate should have excellent design and analytical skills, be proactive, and have experience with large, complex projects. Familiarity with OpenID, SAML, Chrome extension development, and mobile application development (Android and iOS) is a plus.

Physical well being consultant | Senior

Company: Nord Security

Location: Other US Location

Posted Feb 02, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a Physical Wellbeing team member with 4+ years of experience. The role involves conducting group workouts, consulting on physical health, and developing prevention and training programs. The ideal candidate should have analytical thinking, excellent communication skills, and fluency in English. Nord Security offers a competitive salary, access to their products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, additional vacation days, and flexible working hours.

Content Marketing Executive

Company: Lalamove

Location: Other US Location

Posted Feb 02, 2025

Lalamove UAE is seeking a skilled Marketing Executive with at least 3 years of experience in digital and offline marketing. The role involves planning and implementing campaigns for users and drivers, managing campaign workflows, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Marketing or a related field, excellent command of Arabic and English, and familiarity with the Arabic market and marketing trends. Proven experience in executing successful marketing campaigns and achieving measurable results is required.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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