Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

VDI Engineer

Company: ShyftLabs

Location: Other US Location

Posted Feb 02, 2025

ShyftLabs, a growing data product company founded in early 2020, is seeking a VDI Engineer with extensive experience in managing Citrix virtual desktop environments, DaaS, and various virtualization technologies. The role involves managing Citrix environments, proactively working on solutions and optimization, supporting the VDI environment end-to-end, and managing business applications. The ideal candidate should have 5+ years of overall IT experience, 4+ years managing Citrix VDI solutions, and experience with Citrix ADCNetScaler, Citrix Workspace, and Storefront. The company offers a competitive salary, strong insurance package, and extensive learning and development resources.

Channel Account Manager

Company: Instructure

Location: Other US Location

Posted Feb 02, 2025

Instructure is seeking a Channel Account Manager for Brazil to align with Channel Partners, achieve quota attainment, and ensure exceptional customer experience. The role involves discovering and managing sales opportunities, providing forecasts, training partners, and coordinating events. The ideal candidate should have a strong understanding of the Educational Technology industry, proven success in building relationships, and excellent communication skills. Instructure values diversity and is an Equal Opportunity Employer.

City Manager

Company: Grab Holdings

Location: Other US Location

Posted Feb 02, 2025

Grab, Southeast Asia's leading superapp, is seeking a City Manager to build strategic relationships with high-profile merchants and increase revenue. The role involves managing a team, understanding market dynamics, engaging with merchants, using data-driven approaches, collaborating with various teams, and having a passion for the on-demand delivery space. The ideal candidate should have a bachelor's degree, 5+ years of experience in sales, business development, account management, or operations, and knowledge in business process management. Grab offers comprehensive benefits and is committed to building an inclusive and equitable workplace.

Customer Success Manager

Company: SafetyCulture

Location: Other US Location

Posted Feb 02, 2025

SafetyCulture is seeking a Customer Success Manager with 2+ years of experience in a customer-facing role. The role involves partnering with customers to understand their business objectives, driving product adoption, and advocating for customer requirements. The successful candidate will manage a portfolio of midmarket customers, collaborate with the sales team, and become a trusted advisor to key stakeholders. SafetyCulture offers a competitive salary, equity, a supportive company culture, and various benefits such as a paid parental leave program, continuous career development, and a pet-friendly office. The company is committed to building inclusive teams and has been recognized as a Best Place to Work in Australia, the US, and the UK.

IT Administrator

Company: Sync.com

Location: Other US Location

Posted Feb 02, 2025

Sync, Canada's largest cloud storage and document collaboration provider, is seeking an IT Administrator for a hybrid role. The successful candidate will manage IT assets, collaborate with vendors, and assist with onboarding/offboarding employees. They will also maintain network infrastructure and documentation, and identify opportunities for automation. Strong knowledge of MacOS, Windows, and Linux is required, along with experience with JIRA, Confluence, OpsGenie, and asset IT management tools. The role offers a competitive salary, hybrid work arrangement, growth opportunities, and a collaborative team environment.

Technical Integration Architect, Software Integration

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, and Woven City, aiming to enhance safety, connectivity, and wellbeing. The company is seeking an experienced Technical Integrator to lead complex, multidisciplinary projects, aligning technical teams and ensuring successful execution. The role requires strong collaboration, communication, and technical skills, with a competitive salary and flexible work hours offered.

Shop Technician - Entry Position

Company: California Closets BC

Location: Other US Location

Posted Feb 02, 2025

California Closets British Columbia is hiring for a Shop Technician position in Burnaby. The role involves working in Quality Control, Material Sorting, CNC Workstations, Accessories, and Assembly. The Shop Technician will set up and maintain multiple workstations, perform regular maintenance tasks, use precision measuring instruments, demonstrate knowledge of building materials, read and interpret shop drawings, ensure attention to detail and safety, and perform material handling tasks. The company offers competitive wages and benefits, and values skill development, problem-solving, and English proficiency. Physical fitness is required as the role may involve lifting up to 50 pounds.

Senior UX/UI Designer

Company: ShyftLabs

Location: Other US Location

Posted Feb 02, 2025

ShyftLabs, a growing data product company founded in early 2020, seeks a UXUI Designer with 5+ years of professional experience, preferably in B2B. The role involves collaborating with crossfunctional teams, creating user-centric designs, and ensuring designs are responsive, accessible, and meet industry standards. The company offers a competitive salary, strong healthcare insurance, and extensive learning and development resources.

Senior Mobile Engineer, iOS

Company: Procore Technologies

Location: Other US Location

Posted Feb 02, 2025

Procore Technologies is seeking a Senior iOS Engineer with 5+ years of experience in building iOS applications using Swift and Objective-C. The role involves collaborating with stakeholders to design and build custom solutions on the iOS platform, leading architectural design decisions, and mentoring team members. Procore offers a full range of benefits and perks, and values a diverse and inclusive work environment.

Site Reliability Engineer, Cloud Platform

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are utilizing their ADAS technology, Arene OS, Toyota Woven City, and Woven Capital to enhance safety, connectivity, and wellbeing. The Enterprise Technology SRE team is seeking an SRE engineer with software engineering, DevOps, and cloud engineering experience. The role involves developing software systems, on-call responsibilities, providing reliability guidance, establishing SRE best practices, and enhancing team efficiency. The minimum qualifications include a degree in Computer Science or related field, 4+ years of experience in Go or Python, expertise in public cloud technologies, and proficiency in production oncall troubleshooting.

Wholesale KYC Production Analyst

Company: JPMorganChase

Location: Other US Location

Posted Feb 02, 2025

The job description is for a KYC Production Analyst position in the Wholesale KYC Operations team at JP Morgan. The role involves managing expectations on turnaround timeframes, providing updates on the progress of onboarding, and ensuring regulatory requirements are met. The ideal candidate should have at least 1 year of experience in KYC/AML, strong detail orientation, excellent communication skills, and the ability to manage time effectively. The role offers opportunities for process improvements, building strong partnerships, and working in a dynamic environment. JP Morgan is an equal opportunity employer that values diversity and inclusion.

Backend, Engineer, Energy Aggregation System

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, and Woven City, aiming to enhance safety, connectivity, and wellbeing. They are seeking engineers with experience in developing city-level energy aggregation systems for Woven City. The role involves requirement definition, system architecture design, and working with cross-functional teams. The company offers a competitive salary, flexible working hours, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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