Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Sr. Associate HR Shared Services

Company: Sutherland

Location: Other US Location

Posted Dec 30, 2024

Sutherland is seeking a reliable and organized Human Resource Specialist or Sr. Associate HR Generalist to join their group of driven and hardworking individuals. The role involves professionally responding to employee queries, maintaining employee files, and working with various HR personnel. The qualifications require a college degree or 14 years of HR experience, knowledge in various HR areas, excellent communication skills, and proficiency in Microsoft Office tools. The company offers a competitive salary, additional health and life insurance, generous annual leave, and world-class on-the-job training.

Talent Development Senior Specialist

Company: Procore Technologies

Location: Other US Location

Posted Dec 30, 2024

Procore is seeking a Talent Development Senior Specialist to join their team in EMEA and APAC regions. The role involves coordinating and facilitating key Talent Development programs, including Procore's virtual new hire orientation program. The successful candidate will have 4+ years of HR or project management experience, strong facilitation skills, and excellent communication and interpersonal skills. The role requires working in a fully virtual environment and maintaining program materials. The company offers benefits and perks to employees.

Quality Assurance Engineer

Company: Sutherland

Location: Other US Location

Posted Dec 30, 2024

Sutherland is a company that specializes in artificial intelligence, automation, cloud engineering, and advanced analytics. They work with iconic brands worldwide, providing them with a unique value proposition through market-leading technology and business process excellence. Sutherland has created over 200 unique inventions across AI and other critical technologies. They offer a seamless as-a-service model, providing new keys for businesses' businesses, people, and customers. The company brings together human expertise and artificial intelligence to develop digital chemistry, unlocking new possibilities and enduring relationships.

SME

Company: Sutherland

Location: Other US Location

Posted Dec 30, 2024

Sutherland is a company that specializes in artificial intelligence, automation, cloud engineering, and advanced analytics. They work with iconic brands worldwide, providing market-leading technology and business process excellence. Sutherland has created over 200 unique inventions and offers a seamless as-a-service model. They tailor proven formulas to fit each company's unique DNA, bringing together human expertise and artificial intelligence to develop digital chemistry.

Sr Problem Manager, Quality Incident Management & Analytics (QIMA)

Company: Light & Wonder

Location: Other US Location

Posted Dec 30, 2024

Light and Wonder is seeking an experienced Problem Manager to join their team and help drive the quality strategy for organizational field incidents. The role involves triage, oversight, and closed-loop resolution of field quality concerns, ensuring timely resolution, root cause analysis, and implementation of preventative measures. The candidate should have a Bachelor's degree in Business Management, Computer Information Systems, Engineering, or a related field, along with 5+ years of experience in Problem Management, preferably in a senior or advanced role with a strong emphasis on data analytics. Gaming experience is desirable, and ITIL Certification is a plus. The role requires excellent problem-solving skills, attention to detail, analytical mindset, strong communication and interpersonal skills, and the ability to adapt to changing priorities and manage multiple tasks in a dynamic environment.

Lead, Marketing Operations

Company: Kyndryl

Location: Other US Location

Posted Dec 30, 2024

The text describes a job posting for a Marketing Operations Professional at Kyndryl. The role involves overseeing all financial aspects of the marketing team, ensuring financial health through strategic planning, monitoring, and analysis of budgets. The key responsibilities include budget planning and development, budget monitoring and analysis, financial compliance and controls, and stakeholder collaboration. The company offers a growth-oriented environment with opportunities for career advancement, learning, and development. The ideal candidate should have 6+ years of marketing experience, financial management, and budget planning skills. Strong communication, analytical thinking, business acumen, and stakeholder management skills are required.

Country Lead Hungary

Company: CHEP

Location: Other US Location

Posted Dec 30, 2024

The text describes a job description for a Country Lead at CHEP, an organization that moves more goods to more people in more places than any other company. The role involves leading the local business to deliver profitable growth, developing the organization's people, processes, and entities, and driving regional initiatives and customer focus programs. The ideal candidate should have experience leading a business unit with significant revenue responsibility, proven track record in financial, commercial, and operations management, and experience in strategy development and change management. The company offers long-term international career growth, a competitive salary package, and a preferred education of a master's degree. The company is an equal opportunity employer and does not discriminate against any employee or applicant for employment.

Support Engineer

Company: Pitney Bowes Inc.

Location: Other US Location

Posted Dec 30, 2024

Pitney Bowes is a company that values diversity, inclusiveness, and equal opportunity. They offer comprehensive benefits, opportunities for growth and development, and a challenging work environment. The company has a strong reputation and has received several awards.

Senior Engineer, Software (Prisma Cloud)

Company: Palo Alto Networks

Location: Other US Location

Posted Dec 30, 2024

Palo Alto Networks is seeking a top-tier Software Engineer to join their elite Customer Engineering team. The team focuses on ensuring customer success within engineering by troubleshooting, debugging, providing fixes, and building solutions to complex customer issues. The ideal candidate should have skills to master new technologies and become productive quickly.

Intern Precision Ag (m/f/d)

Company: John Deere

Location: Other US Location

Posted Dec 30, 2024

John Deere is seeking an intern to join their R2 Precision A g department and Aftermarket Customer Support amp Precision Ag Strategy Team. The intern will assist in developing, delivering, and enhancing training programs focused on precision agriculture technologies. The company is a leading global machinery manufacturer and is developing into a more technology-focused business with a vision of a farm of the future based on artificial intelligence, automation, and connectivity to sustainably feed and shelter the growing world.

Lead II, Procurement

Company: Kyndryl

Location: Other US Location

Posted Dec 30, 2024

The text describes a job posting for a Procurement Sourcing professional at Kyndryl. The role involves acquiring goods, services, and intellectual property assets to propel the company forward. The ideal candidate should have at least 5+ years of IT Procurement strategic sourcing experience, procurement experience in software or IT solutions, and proven experience in negotiating contract terms with suppliers. The position offers opportunities for personal and professional development, global collaboration, and a supportive work environment.

Software Engineering - Power Platform Developer

Company: Kyndryl

Location: Other US Location

Posted Dec 30, 2024

The text describes a job posting for a Software Engineering and Development role at Kyndryl, a company that uses Power Platform solutions to design, develop, and implement cutting-edge software solutions. The role requires 4+ years of relevant experience and knowledge of Power Apps, Power Automate, Power BI, Power Virtual Agents, Power Platform connectors, custom connectors, Azure services, Microsoft 365, and Dynamics 365. The company values diversity, inclusion, and personal development. They offer state-of-the-art resources, Fortune 100 clients, and benefits that support employees and their families. The company invests in employee learning and volunteering.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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