Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Cybersecurity Architect

Company: Guidehouse

Location: Remote

Posted Dec 05, 2025

The job posting is for a Cybersecurity Architect position at Guidehouse. The role involves designing and implementing secure solutions across modern infrastructure, collaborating with teams, and ensuring compliance with security standards. The position requires a bachelor's degree, 5+ years of experience, and relevant certifications. Guidehouse offers a comprehensive benefits package and a competitive salary range.

Software Engineer - Python - Cloud - graduate level

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is hiring a Software Engineer to develop, test, and release improvements to Ubuntu on public clouds. The role requires quality-oriented software engineering in Python, experience with Ubuntu Linux systems administration, and a passion for the Ubuntu project and its values.

Sr. Technical Success Architect

Company: Platform Science

Location: Remote

Posted Dec 05, 2025

Platform Science is an open IoT platform that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They are seeking a Senior Technical Success Architect who will serve as a technical champion and strategic compliance advisor for customers, working closely with Customer Success and Account Management teams. The role requires 7+ years of experience in SaaS, subject matter expertise in regulatory and technical areas, and strong communication and stakeholder management skills.

Business Services Team Manager

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is a leading provider of open source software and operating systems. They offer a wide range of services and products to global enterprises and technology markets. The company is hiring a Business Services Team Manager to lead travel logistics, event scheduling, expense policy, and administration. The role requires excellent coordination, planning, decision-making, budgeting, procurement, reporting, and management skills.

Data Scientist

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is seeking a Data Scientist to develop machine learning models for real-time decision making and actionable insights.

Linux Devices Software Engineer

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is hiring engineers for various roles working on low-level system technology for autonomous devices. They focus on Ubuntu, Ubuntu Core, and open source solutions for embedded environments. The company values technical leadership, collaboration, and community engagement.

Manager - Strategy & Analytics

Company: Influential

Location: Remote

Posted Dec 05, 2025

Influential is seeking a Manager Strategy & Analytics to drive influencer marketing initiatives for luxury beauty clients. The role involves developing data-driven strategies, presenting insights to clients, optimizing campaigns, and providing business justifications for investments. The ideal candidate has 5+ years of agency experience, knowledge of social platforms, proficiency in influencer marketing platforms, and strong analytical and communication skills.

Senior Backend Engineer

Company: Kalepa

Location: Remote

Posted Dec 05, 2025

The job posting is for a core engineer role at a company that values smart programmers who love coding and seek challenging problems. The role involves working on advanced systems including NLP, firmographic data, entity resolution, and more. The company offers a competitive salary, equity options, and various benefits.

Senior Product Marketing Manager - Inky

Company: Kraken

Location: Remote

Posted Dec 05, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Lead Product Marketing Manager role involves driving product marketing strategy, GTM execution, campaign leadership, lifecycle marketing, product positioning, cross-functional collaboration, performance measurement, and thought leadership.

Senior Growth Marketing Manager

Company: SuccessKPI Inc.

Location: Remote

Posted Dec 05, 2025

This job posting seeks a Senior Growth Marketing Manager to design and execute enterprise campaigns, collaborate with cross-functional teams, and optimize digital channels. The role emphasizes pipeline growth, data-driven strategies, and alignment with sales and customer success. The company highlights opportunities for career development, a dynamic culture, and working with industry experts.

Frontend Engineer

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is looking for talented individuals to join their high-performing, collaborative team and help scale efficiently.

Enterprise Project Manager

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team that meets in person a few times a year. Canonical is hiring an Enterprise Project Manager to ensure project success through owning, driving, communicating, and engaging stakeholders while managing risks.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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