Excellent Customer Service Jobs in Remote

420,825 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Associate Client Support Representative (remote)

Company: Broadridge

Location: Baton Rouge, LA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Services Account Executive

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Insurance Product Manager

Company: NEXT Insurance

Location: Remote

Posted Feb 03, 2025

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Bilingual IT Solutions Analyst/Consultant (Childcare/Social Services Experience)

Company:

Location: Remote

Posted Feb 03, 2025

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Director, Product Management - NG-SIEM (Remote)

Company: CrowdStrike

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
leading provider of continuous test and error reporting solutions expanding new business and renewals within the largest named existing accounts achieving sales revenue and pipeline goals

Senior Account Executive

Company: Sauce Labs

Location: Remote

Posted Feb 03, 2025

Sauce Labs, a leading provider of continuous test and error reporting solutions, is seeking a Senior Account Executive with 5+ years of strategic enterprise sales experience. The role involves leading sales efforts, expanding new business, and renewals within the largest named existing accounts. The SAE will be responsible for achieving sales revenue and pipeline goals, maintaining and growing the revenue base, and partnering with Customer Support Managers to ensure positive engagement with Sauce products. The ideal candidate should have a strong business understanding, experience selling into SaaS, FinTech, Healthcare, Retail, CPG, Gaming, or Automotive industries, and proficiency in using a disciplined sales process. The role requires excellent communication skills, time management, and the ability to travel at least 25% of the time.

View Details Apply on BuiltIn

SAP Managing Consultant S/4HANA

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Multifamily Installer

Company: Sunrun

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Technical Account Manager (Automotive and Transportation) REMOTE USA

Company: Siemens Digital Industries Software

Location: Remote

Posted Feb 03, 2025

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Senior Software Engineer (Full-Stack)

Company: Expel

Location: Remote

Posted Feb 03, 2025

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Payroll Accounting Intern, 2025 Summer U.S.

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Manager, Risk and Compliance

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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