Excellent Customer Service Jobs in Remote

421,033 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Vice President, Federal Sales

Company: Sonatype

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

EMEA Strategic Engagements Director (Elevate)

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Vice President , Global Energy

Company: Equinix, Inc

Location: Sunnyvale, CA / Remote

Posted Feb 03, 2025

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making the web a better place Happiness Engineers Happiness Assistant Widget

Code Wrangler - Support Tooling

Company: Wordpress VIP

Location: Remote

Posted Feb 02, 2025

Automattic, the company behind WordPress.com and WooCommerce, is seeking a talented Software Engineer to join their global, distributed team. The ideal candidate will have production experience with PHP and JavaScript, knowledge of systems architecture, and a passion for software development. They should be highly collaborative, experienced in code reviews, and have a strong understanding of design patterns and testing. The role involves working on large-scale systems, improving customer support workflows, and contributing to open-source projects. Automattic offers flexible work arrangements, a positive work culture, and opportunities for growth and leadership.

View Details Apply on BuiltIn

Jr. Site Reliability Automation and Orchestration Engineer

Company: Leidos

Location: Remote

Posted Feb 03, 2025

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Sr. Data Science Engineer, Realm-X

Company: AppFolio

Location: Remote

Posted Feb 03, 2025

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Senior Solution Engineer, DACH

Company: Atlassian

Location: Munich, Germany / Remote

Posted Feb 03, 2025

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fast-growing company world-class marketing solutions competitive compensation

Digital Marketing Lead (SEO/PPC) (Remote - Philippines)

Company: WebFX

Location: Remote

Posted Feb 02, 2025

WebFX, a fast-growing full-funnel revenue marketing agency, is seeking talented individuals to join their mission of providing world-class marketing solutions to midsize businesses worldwide. They offer competitive compensation, comprehensive benefits, and opportunities for career growth and development. The company values its employees, providing long-term stability, support, and a strong commitment to giving back globally. The role involves managing SEO and PPC campaigns, optimizing client websites, and consulting with clients to meet their business goals.

View Details Apply on BuiltIn

Junior Technical Writer

Company: Leidos

Location: Remote

Posted Feb 03, 2025

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Licensed Inside Sales Representative (Remote - Home Based Work)

Company: Allstate

Location: Detroit, MI / Remote

Posted Feb 03, 2025

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Senior EDI B2B Integrator (Remote)

Company: RTX

Location: Remote

Posted Feb 03, 2025

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Telesales Rep Outbound, Surgical - Remote EST

Company: Henry Schein

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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