Excellent Customer Service Jobs in Remote

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Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

(Senior) SAP Bid Manager (m/f/d)

Company: Nagarro

Location: Remote

Posted Jan 27, 2025

Nagarro, a global digital product engineering company, is seeking a qualified professional for a bid management and project management role. The successful candidate will support presales and delivery units, design services, and manage smaller projects. Qualifications include a university degree in business administration or related fields, experience in bid management for SAP projects, strong analytical skills, and proficiency in Microsoft Office. The company offers a competitive benefits package, including 30 days of vacation, training opportunities, and a share program. Nagarro promotes a high-growth, innovative environment with flat hierarchies and long-term job stability.

Senior Accountant

Company: Key Capture Energy

Location: Remote

Posted Jan 27, 2025

The job posting is for a Senior Accountant position in the Finance & Administration department. The role involves managing financial records, ensuring compliance with accounting principles, and assisting with monthly close processes. Key responsibilities include preparing financial statements, supporting internal and external audits, and providing financial analysis to drive business decisions. The ideal candidate should have a Bachelor's degree in Accounting or Finance, CPA or other professional certification, and 5+ years of experience in accounting or finance. Proficiency with accounting software, ERP systems, and advanced Microsoft Excel skills are required. The role involves working well in a collaborative team environment and strong organizational and time management skills.

Country Manager - Chile

Company: dLocal

Location: Remote

Posted Jan 27, 2025

dLocal is seeking an experienced leader to drive local payment processing initiatives in Chile. The role involves identifying and engaging potential partners, developing commercial partnerships, aligning with internal teams, analyzing results, staying informed on regulatory requirements, and collaborating with local experts. The ideal candidate should have proven experience in payments or financial systems in Chile, familiarity with Banco Central de Chile regulatory frameworks, significant experience in contract negotiation, a strong business network, self-starting abilities, cross-functional collaboration skills, strategic thinking, excellent communication, and team player qualities. Fluency in English is required.

Associate Enterprise Consultant

Company: Funnel Leasing

Location: Remote

Posted Jan 27, 2025

Funnel Leasing Inc is seeking an Associate Enterprise Consultant to work remotely across the US. The role involves guiding strategic clients through business transformation, ensuring their success with Funnel's software solutions, and collaborating with cross-functional teams for exceptional customer experiences. Funnel is a SaaS company revolutionizing the proptech industry with its cloud-based marketing and leasing software. The Associate Enterprise Consultant will act as a trusted advisor, develop deep industry knowledge, and partner with an Enterprise Consultant III for operational support. Key responsibilities include managing system administrative tasks, handling technical escalations, and fostering long-term client relationships. The ideal candidate will have a Bachelor's degree, 2-3 years of experience in technology or property management, and a proven track record of driving transformative change for large enterprise clients.

Account Executive (AE)

Company: Meroxa

Location: Remote

Posted Jan 27, 2025

Meroxa is seeking a highly motivated Account Executive to join their sales team, focusing on driving the realtime data platform into Commercial markets. The role involves developing sales strategies, identifying leads, building client relationships, conducting sales presentations, and managing the sales pipeline. The ideal candidate should have proven work experience in enterprise or midmarket sales, a track record of exceeding sales quota, and excellent communication and negotiation skills. Meroxa offers competitive salaries, remote work, comprehensive benefits, and a commitment to diversity and inclusion.

Senior Aquablation Sales Representative - Upstate, NY

Company: PROCEPT BioRobotics

Location: Remote

Posted Jan 27, 2025

PROCEPT BioRobotics is seeking a Senior Aquablation Sales Representative to launch the Aquabeam Robotic System in a defined territory. The role involves meeting or exceeding quarterly sales quotas, developing territory plans, and effectively communicating the value proposition of Aquablation to customers. The ideal candidate should have a Bachelor's degree, at least five years of medical sales experience in Urology, and startup company experience selling disruptive surgical technology. PROCEPT offers a comprehensive benefits package, including full medical coverage, wellness programs, a 401k plan, and flexible time off. The company is committed to diversity and inclusion, and fair and equitable compensation practices.

Recruitment Manager

Company: Procare HR

Location: Remote

Posted Jan 27, 2025

Procare HR is offering a remote Recruitment Manager position with a salary of $75,000 - $85,000 per year. The role involves leading the Talent Acquisition team, managing sourcing, recruiting, and hiring processes, and delivering tailored solutions to clients. The ideal candidate should have a Bachelor's degree, at least 5 years of experience in talent acquisition, strong organizational skills, and proficiency in Microsoft Office Suite, HRIS, ATS, and CRM systems. Benefits include health insurance, FSA, HSA, dental insurance, life insurance, disability insurance, a 401K plan, and paid time off.

Senior Financial Planning & Analysis Analyst

Company: Accompany Health

Location: Remote

Posted Jan 27, 2025

Accompany Health is a primary behavioral and social care provider dedicated to delivering high-quality, dignified care to low-income patients with complex needs. They offer at-home and virtual care, along with 24/7 support, and collaborate with community-based organizations, local providers, and health plans. The company is committed to evidence-based practices and building long-term relationships with patients. The Senior FP&A Analyst role involves supporting strategic decision-making through financial planning and analysis, collaborating with cross-functional teams, and maintaining financial models and dashboards. The ideal candidate has a strategic analytical mindset, strong problem-solving skills, and experience in financial planning and analysis within the healthcare industry.

Partnerships Program Manager

Company: Voltus

Location: Remote

Posted Jan 27, 2025

Voltus, a leading virtual power plant operator, is seeking a Partnerships Program Manager for residential grid services. The role involves managing multiple programs, project managing program launches, using data analysis for strategic action, and performing market analysis for growth. The ideal candidate should have excellent communication skills, strong analytical skills, attention to detail, and experience in program management. Voltus is an equal opportunity employer committed to diversity.

Head of Solutions Engineering

Company: Polly.io

Location: Remote

Posted Jan 27, 2025

Polly is seeking a Senior Capital Markets Solutions Lead to join their dynamic team. The role involves collaborating with sales and product teams, leading technical presales activities, acting as a subject matter expert, designing proof-of-concept solutions, providing technical guidance, staying updated with industry trends, and mentoring junior team members. The ideal candidate should have proven experience in capital or secondary markets, excellent problem-solving skills, strong communication skills, and a customer-focused attitude. Polly offers a trillion-dollar market opportunity, professional growth, direct engagement with senior leaders, competitive salaries, and comprehensive benefits.

Senior Project Manager

Company: Pulse iD

Location: Remote

Posted Jan 27, 2025

Pulse iD, a leading fintech company specializing in loyalty and rewards solutions, is seeking an experienced Senior Project Manager. The ideal candidate will have 7-9 years of experience managing complex projects in fintech, SaaS, or digital marketing industries. The role involves strategic project planning, stakeholder engagement, risk management, team leadership, data-driven insights, and process optimization. The company offers leadership opportunities, global impact, and career growth in a dynamic and innovative environment.

Senior Software Engineer - Infrastructure

Company: Marker Learning

Location: Remote

Posted Jan 27, 2025

Marker Learning is a startup aiming to provide affordable and accessible learning disability assessments, such as dyslexia, to students. The company leverages proprietary technology to streamline evaluations, making them faster and more efficient. They are seeking an Infrastructure Engineer to lead transformative projects, ensuring scalability, security, and reliability. The role involves designing, implementing, and deploying infrastructure solutions, collaborating with various teams, and driving technical excellence.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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