Excellent Customer Service Jobs in San Francisco, CA

977,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the San Francisco, CA area.

Business Transformation Consultant - Entry level

Company: IBM

Location: Bedford, CA

Posted Dec 04, 2025

This job description outlines a role in IBM Consulting, focusing on client collaboration, technology innovation, and project management. It highlights required skills and responsibilities, emphasizing strategic impact and technical expertise.

Full Stack Developer – Entry Level

Company: IBM

Location: Bedford, CA

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the collaborative work environment, technical expertise, and opportunities for learning and growth. It emphasizes the role's focus on application development, problem-solving, and utilizing various technologies and frameworks.

Product Manager

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

Turbonomic's platform enables IT organizations to automate resource management and transform operations through full-stack automation. The role requires a Technical Product Manager with expertise in public cloud, container platforms, and DevOps tools to drive product innovation and customer value.

Sales Development Representative - Entry Level Sales Program 2026

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

The text is a job description for a Sales Development Representative role at IBM. It highlights the company's mission, the role's responsibilities, required education and skills, and preferred experience. The role involves lead qualification, sales execution, and managing growth, with a focus on supporting all client segments, especially Select Digital and Commercial Client.

Senior Software Developer FileNet Content Manager

Company: IBM

Location: San Jose, US

Posted Dec 04, 2025

IBM FileNet Content Manager is an enterprise content management platform. The company is seeking an innovative, experienced software developer to build AI-infused features for their products. The role involves working in a dynamic, collaborative environment, mentoring junior developers, and contributing to the full software development lifecycle.

Red Hat Solutions Growth Leader

Company: IBM

Location: San Jose, US

Posted Dec 04, 2025

The job posting describes a growth leader role combining technical and sales skills to lead IBM Technology IBM Consulting and Red Hat team members. The role involves working with clients to use Red Hat technology in their enterprise, integrated by IBM Consulting. The position requires strong experience in running technical go-to-market campaigns in application transformation and cloud infrastructure, as well as the ability to build relationships with CXOs and their teams.

Brand Sales Specialist Intern - Entry Level Sales Program 2026

Company: IBM

Location: Toronto, CA

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to become Brand Sales Specialist interns, working closely with clients to understand their needs and deliver tailored solutions using IBM's industry-leading products. The internship focuses on developing relationships, building credibility, and managing the end-to-end sales process while collaborating with the broader IBM sales ecosystem.

Design Manager

Company: IBM

Location: San Jose, US

Posted Dec 04, 2025

IBM Software is seeking a Design Manager to lead a team of designers, UX researchers, and content professionals. The role involves guiding the team to deliver exceptional customer experiences, driving design excellence, and collaborating with cross-functional teams. The ideal candidate should have 3+ years of experience as a design lead, excellent communication skills, and a portfolio of human-centered design work.

Brand Technical Specialist Intern – Entry Level Sales Program 2026 (September Start)

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

IBM's Technology Sales Internship Program offers undergraduate and graduate students the opportunity to combine technical expertise with people skills to deliver innovative solutions to clients. The program focuses on building credibility, developing proposals, delivering proof of concepts, defining IBM solutions, and sales prospecting. Interns will work collaboratively with teams, engage with clients, and support sales opportunities.

Associate SAP Functional- SuccessFactors Core HR - Entre Level

Company: IBM

Location: Bedford, CA

Posted Dec 04, 2025

The text is a job description for an Associate role at IBM's Client Innovation Center in Nova Scotia. It highlights the responsibilities, required education, and technical expertise needed for the position. The role involves designing and deploying HR technology solutions, conducting requirements analysis, and providing training and support. The company values passionate, original thinkers who are eager to learn and solve complex problems.

CPI - Électrique en support à la production

Company: IBM

Location: BROMONT, CA

Posted Dec 04, 2025

Lusine dIBM à Bromont est une entreprise de fabrication de haute technologie qui produit des processeurs pour les serveurs IBM et des modules pour les télécommunications. Ils recherchent des candidats qui aiment relever des défis et favoriser leur épanouissement. L'entreprise offre un environnement de travail sécuritaire, une rémunération compétitive, des avantages sociaux complets, un horaire flexible, des activités sociales et des rabais corporatifs. Le poste d'ingénieur électrique consiste à développer et soutenir les processus de test en fabrication pour la validation de produits complexes.

Associate SAP Functional HR - Entry level

Company: IBM

Location: Bedford, CA

Posted Dec 04, 2025

The text is a job description for an Associate role at IBM, specifically for a Package Consultant position. It highlights the responsibilities, required education, technical expertise, and skills needed for the role. The position involves working in IBM's Client Innovation Centers, collaborating with business teams, resolving functional issues, and supporting SAP system implementations. The role requires a Bachelor's degree, strong Excel skills, and knowledge of at least one SAP module. The company values passionate, original thinkers who are eager to learn, solve problems, and drive progress.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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