Excellent Customer Service Jobs in San Francisco, CA

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Looking for Excellent Customer Service jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the San Francisco, CA area.

Cloud Platform Software Engineer - Langflow

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration, growth, and technical challenges. The role involves developing scalable systems and contributing to open-source projects, with a focus on high-performance infrastructure and customer-centric outcomes.

SAP Functional Consultant - RTR

Company: IBM

Location: Bedford, CA

Posted Dec 07, 2025

This job description highlights a career in IBM Consulting focused on SAP Finance expertise, global client collaboration, and innovation in hybrid cloud and AI. Responsibilities include SAP implementation, compliance, and cross-functional teamwork with emphasis on technical and industry expertise.

Software Engineer - OpenRAG FullStack

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration, growth, and impactful technology development. The role involves building scalable systems and contributing to cutting-edge projects with a focus on customer success and team development.

Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern, September Start)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This text promotes an internship opportunity at IBM's Ecosystem team, highlighting skills development in B2B sales, solution selling, and partner engagement. It emphasizes hands-on training, real business impact, and professional growth in a dynamic environment.

Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern)

Company: IBM

Location: Markham, CA

Posted Dec 08, 2025

This internship offers hands-on experience in B2B sales and partner engagement at IBM, focusing on solution selling, CRM tools, and professional communication. Ideal for tech-savvy students seeking growth in sales and partnerships.

Digital Sales Specialist Intern – Entry Level Sales Program 2026 (May Start)

Company: IBM

Location: Markham, CA

Posted Dec 08, 2025

IBM's Digital Sales Specialist Intern role emphasizes technical and people skills, collaborative innovation, and career growth through comprehensive training and impactful client solutions.

Sales Development Representative Intern - Entry Level Sales Program 2026

Company: IBM

Location: Markham, CA

Posted Dec 07, 2025

IBM's Sales Internship Program offers a collaborative and experiential environment for students to develop sales skills, engage with clients, and contribute to digital transformation solutions. The role emphasizes technical expertise, client-focused approaches, and growth opportunities within a supportive team.

Growth Marketer Intern (8 months)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This job posting highlights IBM's commitment to innovation, continuous learning, and a supportive work environment. The role involves marketing campaigns, leveraging cutting-edge technologies, and collaborating with a global community of learners.

Digital Technical Specialist– Entry Level Sales Program 2026

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

IBM's Digital Technical Specialist role emphasizes collaboration, innovation, and client solutions, offering growth opportunities with comprehensive training and impactful projects.

Senior Maximo Functional Analyst

Company: IBM

Location: Calgary, CA

Posted Dec 08, 2025

This job description highlights a senior technical consulting role at IBM Consulting, emphasizing collaboration with global clients, technical leadership in hybrid cloud and AI initiatives, and opportunities to drive innovation through expertise in Maximo solutions and integration frameworks.

Technical Sales Engineer - Hashicorp

Company: IBM

Location: San Francisco, US

Posted Dec 07, 2025

The text describes a career opportunity at IBM Software, specifically a Solutions Engineer role at HashiCorp. The role involves serving as a trusted advisor to customers, understanding their journey, demonstrating business value, and collaborating with cross-functional teams. The position requires technical expertise in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms, as well as excellent communication and problem-solving skills.

Associate SAP Technical - Entry level

Company: IBM

Location: Bedford, CA

Posted Dec 08, 2025

This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise to clients worldwide. It highlights career growth opportunities, mentorship, and requirements such as education and work experience. The position emphasizes problem-solving, innovation, and compliance with industry standards.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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