Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Growth Product Lead - Loyalty

Company: Trafilea

Location: USA

Posted Jan 04, 2026

Trafilea promotes itself as a transformative consumer tech platform with AI-driven growth solutions, highlighting achievements like $1B+ revenue and global brand scaling. The job posting emphasizes growth opportunities, cross-functional collaboration, and a dynamic remote work environment with competitive compensation.

Software Solutions Architect

Company: Unqork

Location: USA

Posted Jan 06, 2026

Unqork empowers enterprises with AI-powered applications, emphasizing innovation, security, and growth. The job posting highlights benefits like remote work, competitive compensation, and a focus on client relationships, while showcasing the company's commitment to diversity and security.

Manager Safety Regional Operations

Company: Airbnb

Location: USA

Posted Jan 05, 2026

This job description outlines a Manager Regional Operations T3 role at Airbnb, requiring expertise in trauma-informed care, team management, and operational leadership. The position involves overseeing complex customer service issues, coaching teams, and driving performance while maintaining high standards of professionalism and confidentiality.

Team Lead - Publisher Success Management (AdTech)

Company: MGID

Location: USA

Posted Jan 04, 2026

MGID is a fast-growing digital advertising company seeking a results-driven Team Lead to oversee client relationships and drive business growth in the US and LATAM. The role involves managing high-value partnerships, optimizing publisher performance, and ensuring seamless user experiences through AI-driven technology.

Data Scientist

Company: Capstone Integrated Solutions

Location: USA

Posted Jan 06, 2026

Capstone Integrated Solutions promotes itself as a customer-focused provider offering comprehensive software services and seeks a Data Scientist with expertise in data analysis and predictive modeling. The company emphasizes a culture of learning, growth, and strategic execution while providing remote work benefits and an inclusive environment.

Solutions Architect

Company: phData

Location: USA

Posted Jan 04, 2026

This job posting seeks a Solutions Architect to join phDatas Elastic Platform Operations team, focusing on cloud-native data platforms like Snowflake, AWS, and Azure. The role requires technical leadership in designing scalable solutions, optimizing platform performance, and ensuring security. Key responsibilities include managing data migrations, leading technical teams, and collaborating across departments. The position emphasizes strategic thinking, hands-on experience with cloud ecosystems, and mentorship. phData offers a remote-first work environment, competitive compensation, and opportunities for professional growth.

Account Manager

Company: Trafilea

Location: USA

Posted Jan 04, 2026

Shapermint is a leading DTC shapewear brand known for its comfort-first designs, AI-driven growth strategies, and global operations. The company emphasizes fast experimentation, tech-led innovation, and opportunities for ambitious talent with competitive benefits.

Sales Prospecting Account Executive - Financial Solutions

Company: Blackbaud

Location: USA

Posted Jan 04, 2026

This job posting seeks Prospect Account Executives to sell Financial Management applications for nonprofits and governments. Responsibilities include sales management, territory planning, and client engagement. The role offers a competitive salary, remote work flexibility, and comprehensive benefits including healthcare, retirement plans, and parental leave.

Director - Enterprise Customer Success

Company: Newsela

Location: USA

Posted Jan 06, 2026

This job description outlines a senior role in Enterprise Customer Success, requiring leadership, commercial acumen, and operational excellence. It highlights key responsibilities, qualifications, and competitive compensation, while emphasizing the impact on education and student outcomes.

Head of Sales

Company: Mapbox

Location: USA

Posted Jan 05, 2026

The text describes Mapbox as a leading location platform with 4 million developers, highlighting its tools for businesses and a sales role requiring experience in enterprise software. It emphasizes company values, compensation ranges, and commitment to diversity.

Customer Success Manager - High Touch

Company: n8n

Location: USA

Posted Jan 04, 2026

n8n showcases its growth, community, and achievements, offering a Customer Success Manager role with competitive benefits and a positive work culture.

Analyst Relations Manager

Company: Tanium

Location: USA

Posted Jan 05, 2026

Tanium seeks a proactive Manager for Analyst Relations, focusing on project management and evaluation coordination. The role offers remote flexibility and competitive compensation, emphasizing collaboration and innovation.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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