Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Associate Partner Manager

Company: Shippo

Location: USA

Posted Nov 12, 2025

Shippo is a shipping platform that provides merchants with best-in-class shipping solutions, competitive rates, and tools to help them succeed. The company values its partner ecosystem and aims to provide proactive support to smaller, high-potential partners. The Associate Partner Manager role is designed to nurture and grow these emerging partnerships, ensuring they feel supported and strategically guided as they scale.

Strategic Partnerships Account Executive - Quantum Computing

Company: Quantinuum

Location: USA

Posted Nov 12, 2025

Quantinuum is seeking a Strategic Account Executive to drive growth through deep collaboration with key technology partners. The role involves forging high-impact alliances, aligning joint value propositions, and accelerating the adoption of quantum computing solutions across enterprise, government, and academic markets. The ideal candidate will have 12+ years of experience in complex enterprise technology sales, strategic account management, or partner leadership roles, with a strong track record of building strategic partnerships and exceeding revenue targets.

Account Director

Company: EVERSANA

Location: USA

Posted Nov 12, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They seek experienced professionals for Account Director roles.

Campaign Manager

Company: inPowered

Location: USA

Posted Nov 12, 2025

The Role inPowered is seeking a highly skilled Ad Operations Manager with a strong background in digital advertising operations, ad tech platforms, and optimizing ad campaigns. The ideal candidate will have 3+ years of experience, advanced Excel skills, knowledge of ad tech vendors, and excellent communication skills.

Growth Marketing Manager

Company: Cyderes

Location: USA

Posted Nov 12, 2025

Cyderes is a cybersecurity company that helps organizations be everyday ready for threats. They specialize in building practical IAM exposure management and risk programs, stopping active threats fast with MDR that works with existing security tools, augmented by AI and driven by seasoned operators. They are hiring a Growth Marketing Manager to own and optimize inbound and outbound marketing channels that drive qualified pipeline for Cyderes.

Title Operations Consultant

Company: Qualia

Location: USA

Posted Nov 12, 2025

Qualia is a leading B2B real estate technology company that provides a digital closing platform for homebuyers, sellers, lenders, title and escrow agents, and real estate agents. They offer a Settlement Consulting Service to help clients launch new title and closing operations, implement compliance and best practices, and leverage AI-powered tools for efficiency and accuracy. The ideal candidate has extensive experience in Title and Escrow operations and is excited to drive innovation in the industry.

Release Engineer - MetaMask

Company: Consensys

Location: USA

Posted Nov 12, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer job opportunities for Release Engineers to contribute to scalable platforms and collaborate with teams on cutting-edge projects.

Senior Manager - Technical Solutions / Quantum Computing

Company: Quantinuum

Location: USA

Posted Nov 12, 2025

The job posting is for a Senior Manager Technical Solutions role at Quantinuum, a leading quantum computing company. The role involves driving the company's presales technical strategy for quantum computing solutions, leading multiple project teams, and overseeing large-scale complex projects. The ideal candidate will have a strong background in quantum computing, experience leading technical teams, and excellent communication and stakeholder management skills.

Staff Software Engineer - MetaMask (Ramps)

Company: Consensys

Location: USA

Posted Nov 12, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CoFounder of Ethereum. They aim to unlock the collaborative power of communities by making the decentralized web easy to access, use, and build on. The company offers various products and services, including MetaMask, Infura, Linea, Diligence, and Phosphor. They are expanding their technical leadership to support a growing roadmap and are looking for a tech lead to guide and mentor a team of engineers.

Strategic Account Executive - Quantum Computing

Company: Quantinuum

Location: USA

Posted Nov 12, 2025

The job posting is for a Strategic Account Executive role at Quantinuum, a leading quantum computing company. The role involves driving business growth, building relationships with government, academic, and enterprise clients, and selling quantum computing hardware and research proposals. The ideal candidate should have over 10 years of experience in enterprise technology sales, with a focus on complex solution selling in the financial services industry. The role offers a competitive compensation package, equity options, and professional development opportunities.

Cloud Solution Architect

Company: Atmosera

Location: USA

Posted Nov 12, 2025

Atmosera is a Microsoft Partner that empowers businesses to redefine what's possible with modern technology and human expertise. They offer cutting-edge integrated solutions across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform. The company values collaboration, continuous learning, and helping clients improve their technical agility through identifying customer needs within Atmosera's core solution areas.

Education & LMS Support Specialist

Company: Lingraphica

Location: USA

Posted Nov 12, 2025

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication and quality of life for people with communication impairments. The company is looking for candidates who enjoy working in a fast-paced, goal-oriented environment and share their commitment to helping individuals on their communication journey. The job description outlines the responsibilities and qualifications for a temporary role providing operational support for existing Learning Management Systems (LMS) and assisting with various administrative tasks to support the team's education initiatives and activities.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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