Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Software Engineer - Distributed Systems

Company: Figma

Location: USA

Posted Dec 12, 2025

This job description highlights a Software Engineer role at Figma focusing on infrastructure design and distributed systems. It emphasizes collaboration, scalability, and innovation while outlining requirements for experienced engineers and benefits like equity, competitive compensation, and remote work flexibility.

Software Development Engineer III - Identity & Auth

Company: Mapbox

Location: USA

Posted Dec 12, 2025

Mapbox is a leading platform for location-aware businesses, offering robust tools and security features. The role involves developing secure identity management solutions and driving anti-fraud initiatives while maintaining a culture of operational excellence.

Customer Support Manager

Company: Maven

Location: USA

Posted Dec 12, 2025

Maven is transforming postgraduate education with expert-led courses and high engagement rates, seeking a support manager to scale operations as they grow rapidly. The role offers ownership of customer operations, collaboration with key stakeholders, and opportunities to shape the company's future.

Energy Analyst (Staff / Sr Staff)

Company: Equilibrium Energy

Location: USA

Posted Dec 12, 2025

The Energy Analyst role focuses on advancing data systems to empower teams, requiring expertise in energy markets, SQL, Python, and collaboration skills. The position emphasizes data engineering, quality assurance, and aligning with clean energy goals while working across technical and business domains.

Program Manager

Company: ReflexAI

Location: USA

Posted Dec 12, 2025

ReflexAI seeks a Program Manager to lead a global social impact initiative, offering competitive compensation, remote flexibility, and opportunities to drive innovation in AI-driven solutions. The role emphasizes cross-functional collaboration, strategic leadership, and alignment with core values of impact and inclusion.

Customer Success Services Project Manager

Company: Blackbaud

Location: USA

Posted Dec 12, 2025

This job posting outlines a Project Manager role at Blackbaud with responsibilities including managing professional services projects, ensuring customer satisfaction, and collaborating with cross-functional teams. The position requires 13 years of experience, strong communication skills, and proficiency with project management tools. Benefits include remote work flexibility, competitive compensation, and comprehensive insurance coverage.

Software Engineer (L5) - Ads Identity, Signals & Audiences - Advertiser User Engagement Signals

Company: Netflix

Location: USA

Posted Dec 12, 2025

Netflix highlights its leading entertainment service with over 300 million members, introduces an ad-supported tier, and outlines a Software Engineer role with competitive compensation and comprehensive benefits, emphasizing privacy and diversity.

Conversational AI Bot Developer

Company: TTEC Digital

Location: USA

Posted Dec 12, 2025

TTEC Digital seeks a Google CCAI Developer to enhance customer experiences. The role involves AI solutions, collaboration, and offers competitive compensation and benefits.

Marketing Analytics Manager

Company: Consensys

Location: USA

Posted Dec 12, 2025

Consensys is a leading blockchain and web3 software company pioneering technological developments within the web3 ecosystem. Their mission is to make the decentralized web universally accessible, offering roles in data analytics and marketing to drive growth and attract millions of users.

Data Recruiter

Company: Stripe

Location: USA

Posted Dec 12, 2025

Stripe enables online payments globally, aiming to boost internet GDP. They seek a collaborative Tech Recruiter with growth mindset and data-driven skills to scale their Data team.

Power Automate Desktop Specialist

Company: Data Meaning

Location: USA

Posted Dec 12, 2025

This job posting seeks a Power Automate Desktop Specialist to design, develop, and deploy RPA solutions that streamline manual processes. The role involves migrating RPA solutions from legacy platforms, integrating systems, and supporting adoption across teams. Qualifications include a bachelor's degree, Microsoft certification, and experience with RPA migration. Preferred skills include knowledge of Power Apps, Power BI, and other RPA tools. The position emphasizes collaboration, innovation, and delivering high-quality automation solutions in a global team environment.

SMB Customer Success Manager

Company: Newsela

Location: USA

Posted Dec 12, 2025

The role offers impactful work in education with opportunities for growth, data-driven strategies, and competitive compensation. Benefits include remote work, professional development, and a supportive environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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