Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Clinical Documentation Integrity (CDI) Specialist - 2nd Level Reviewer

Company: Guidehouse

Location: USA

Posted Dec 09, 2025

This job description outlines a CDI Specialist role involving clinical documentation reviews, collaboration with healthcare teams, and compliance with coding standards. It lists qualifications, responsibilities, and benefits including competitive compensation and professional development opportunities.

Global System Integrator Business Development Manager (Tektronix)

Company: Ralliant

Location: USA

Posted Dec 09, 2025

The text outlines job responsibilities involving ecosystem development, strategic relationships, market analysis, and qualifications. It emphasizes skills in business development, industry expertise, and cross-functional collaboration to drive revenue and customer solutions.

Technical Program Manager (L5) - Security M&A

Company: Netflix

Location: USA

Posted Dec 09, 2025

Netflix seeks a Technical Program Manager for security initiatives, emphasizing cross-functional collaboration, security roadmaps, and comprehensive benefits. The role involves ensuring secure integrations and advancing security maturity.

Principal Software Engineer - Infra

Company: Reddit

Location: USA

Posted Dec 09, 2025

Reddit seeks a backend engineer to build and maintain their compute infrastructure, offering competitive benefits and career growth opportunities.

Sales Commercial Account Executive - Social Impact

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

This job posting seeks high-energy sales professionals or nonprofit fundraising experts for Blackbaud's sales role, emphasizing results-oriented candidates with CRM/sales experience. The position offers competitive salaries ($698,000-$931,000), comprehensive benefits including medical/dental insurance, 401k matching, flexible work arrangements, and parental leave. Blackbaud promotes a remote-first culture with opportunities for career growth and community engagement.

Client Engagement Manager

Company: EVERSANA

Location: USA

Posted Dec 09, 2025

EVERSANA promotes a positive work environment focused on healthcare innovation, diversity, and patient care, offering roles with impactful responsibilities and growth opportunities.

Sr. Product Manager - Communications

Company: TrueML

Location: USA

Posted Dec 09, 2025

TrueML is a mission-driven financial tech company using AI to improve distressed borrowers' experiences. They seek a Senior Product Manager to build a B2B2C platform, emphasizing personalization, compliance, and inclusivity.

Engineering Manager - Core Services

Company: Kraken

Location: USA

Posted Dec 09, 2025

Kraken promotes crypto adoption through a mission-focused team and innovative products. The company emphasizes security, education, and global financial inclusion while seeking experienced engineers for backend development roles.

Financial Solutions Sales Specialist (FSS)

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

This job description outlines a Financial Solutions Sales Specialist role requiring experience in sales, financial systems, and nonprofit sectors. Responsibilities include territory management, client relationship building, and meeting revenue targets. The position offers remote work flexibility, competitive compensation, and benefits like healthcare and a 401k program.

Solution Architect (Post-Sales)

Company: Zafran.io

Location: USA

Posted Dec 09, 2025

Zafran seeks a Solution Architect to bridge technical gaps, leveraging their advanced cybersecurity solutions. The role involves onboarding, integration, and collaboration with cross-functional teams, requiring 3+ years of backend experience and a customer-focused mindset.

Senior Account Executive, Mid-Market

Company: Cobalt

Location: USA

Posted Dec 09, 2025

Cobalt promotes its mission of empowering organizations through offensive security testing, highlights job opportunities for a Senior Account Executive, and emphasizes competitive compensation, equity, and a diverse workplace. The role involves managing the sales cycle, building relationships, and contributing to customer success within a supportive team environment.

Payments Operations Specialist

Company: TrueML

Location: USA

Posted Dec 09, 2025

TrueML is a mission-driven financial software company focused on improving customer experiences for distressed borrowers through machine learning. The Payment Operations Specialist role involves managing payment infrastructure, ensuring compliance, and optimizing processes. The job requires expertise in payment methodologies and offers a competitive salary range. The company emphasizes diversity and inclusion in its hiring practices.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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