Excellent Customer Service Jobs in USA

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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

MicroStrategy Architect

Company: Data Meaning

Location: USA

Posted Dec 08, 2025

This job description seeks a MicroStrategy Architect to design enterprise BI solutions, collaborate with stakeholders, lead performance tuning, and mentor teams. The role requires expertise in MicroStrategy platforms, data modeling, and cloud deployments, with experience in client-facing consulting environments.

Senior Accountant

Company: VSP Vision

Location: USA

Posted Dec 08, 2025

The text describes a job role involving accounting tasks, financial reporting, and compliance requirements. It outlines qualifications, responsibilities, and compensation details while mentioning employment policies and equal opportunity practices.

Data Support Specialist

Company: Finalsite

Location: USA

Posted Dec 08, 2025

Finalsite's job posting highlights their platform's impact on K12 schools, remote work opportunities, and data support roles requiring technical skills and collaboration.

Account Manager

Company: Torchlight Analytics LLC

Location: USA

Posted Dec 08, 2025

This job description outlines the role of a Senior Account Manager at Torchlight, focusing on post-sale customer relationships in the defense industry. Responsibilities include managing customer satisfaction, driving renewals, and leading teams. Qualifications require defense industry experience, leadership skills, and security clearance. The company emphasizes equal opportunity employment and provides insights for government and corporate decisionmakers.

Software Engineer Mid to Senior Level

Company: Mayvue

Location: USA

Posted Dec 08, 2025

Mayvue is seeking Mid to Senior Software Engineers to join their growing team. The role offers hybrid work options, competitive benefits, and opportunities for growth. The company emphasizes innovation, collaboration, and professional development, making it an attractive opportunity for experienced developers.

Consulting Psychologist/Neurologist/Psychiatrist

Company: Cogstate

Location: USA

Posted Dec 08, 2025

Cogstate advances brain health science globally, offering trusted cognitive assessments and clinician opportunities. Their mission drives neuroscience breakthroughs with a collaborative, patient-first approach.

Security Software Engineer - ML Detection Engineering

Company: Netflix

Location: USA

Posted Dec 07, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Detection Engineering Team focuses on analyzing high-risk attack paths and creating focused detections to reduce risk to the business. The team is looking for an experienced candidate to help mature and expand their detection frameworks, platforms, and portfolio using machine learning capabilities.

Senior Product Manager

Company: Libra Solutions

Location: USA

Posted Dec 08, 2025

This job posting seeks a Senior Product Manager with strategic leadership experience to define and execute scalable product roadmaps, collaborate with cross-functional teams, and drive business growth. The role involves managing product lifecycles, integrating platforms, and aligning with enterprise objectives. The company emphasizes innovation, operational efficiency, and customer success through technology-driven solutions in legal and healthcare funding sectors.

Senior Claims Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 08, 2025

This job description highlights a claims representative role at Liberty Mutual with opportunities for growth, competitive benefits, and a focus on professional development. It outlines responsibilities, qualifications, and company values emphasizing inclusivity and employee support.

Multi-Specialty Professional Coder

Company: AAPC

Location: USA

Posted Dec 08, 2025

This job posting seeks a remote Contract Coder with 5+ years of experience in medical coding for physician practices and surgical specialties. The role requires strong organizational skills, attention to detail, and compliance with HIPAA regulations. Candidates must possess certifications like CPC or CCSP and demonstrate excellent communication and time management abilities. The employer emphasizes equal opportunity practices and maintains strict confidentiality standards.

Creative Director

Company: Blue Matter

Location: USA

Posted Dec 08, 2025

Blue Matter is a growing global management consultancy specializing in biopharmaceutical strategy with a strong entrepreneurial culture and global presence. The job posting highlights opportunities for a Creative Director to lead creative vision, collaborate with cross-functional teams, and contribute to agency growth. The role emphasizes innovation, compliance, and impactful work in the pharmaceutical industry, supported by competitive compensation and benefits.

Director of Performance Marketing - Growth

Company: GoodPower

Location: USA

Posted Dec 08, 2025

GoodPower's mission focuses on driving the energy transition through renewable technologies and community impact. The organization seeks a Director of Performance Marketing to expand their advertising strategies and advance climate advocacy. The role involves managing digital campaigns, collaborating across departments, and leveraging data insights to support their goals. The position offers competitive compensation and benefits, with a remote work arrangement.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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