Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Cloud Engineer - Talent Pipeline

Company: Atmosera

Location: USA

Posted Dec 23, 2025

Atmosera seeks a Cloud Engineer with Azure expertise to design and maintain cloud solutions. The role offers competitive compensation, benefits, and remote work flexibility. The company emphasizes innovation, security, and professional growth while highlighting its commitment to diversity and employee well-being.

Technical Account Manager

Company: Megaport

Location: USA

Posted Dec 22, 2025

Megaport promotes itself as a global leader in Network as a Service with a collaborative and fun work culture. The job posting highlights opportunities for experienced Technical Account Managers to work with enterprise customers and partners, offering flexible working environments, comprehensive learning support, and competitive benefits.

Director - SEM

Company: Gametime United

Location: USA

Posted Dec 22, 2025

This job description outlines the role of Director of SEM at Gametime, requiring strategic leadership in paid search strategy, team management, and cross-functional collaboration. The position emphasizes growth, automation, and innovation while offering competitive benefits like salary, equity, and wellness programs.

Senior Software Engineer - Ads

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit is expanding its ads teams, emphasizing innovation and growth, with opportunities for engineers and benefits like healthcare and flexible work.

Digital Associate

Company: MissionWired

Location: USA

Posted Dec 22, 2025

MissionWired helps nonprofits create impactful fundraising strategies, emphasizing social change and diversity. They offer competitive benefits and remote work, seeking a Digital Associate for growth opportunities.

Major Account Executive - Telco, Media, Tech

Company: Anaplan

Location: USA

Posted Dec 22, 2025

Anaplan is seeking a Major Account Executive to drive growth by selling their platform, supporting industry leaders, and leading digital transformation. The role offers significant impact and career growth opportunities with a focus on strategic sales planning and cross-functional collaboration.

Healthcare Life Safety, Environment of Care (Physical) and Emergency Management Consultant

Company: Jensen Hughes

Location: USA

Posted Dec 22, 2025

The text highlights Jensen Hughes' expertise in fire protection and safety engineering, emphasizing their 80-year legacy of responsibility and commitment to client safety. It outlines a job opportunity with comprehensive responsibilities and qualifications, while showcasing the company's dedication to employee growth and a competitive compensation package.

Clinical Documentation Integrity (CDI) Specialist

Company: Guidehouse

Location: USA

Posted Dec 22, 2025

This job description outlines the role of a Clinical Documentation Integrity Specialist, detailing responsibilities such as reviewing medical records, collaborating with healthcare professionals, and ensuring compliance. It lists qualifications, benefits including competitive compensation and a comprehensive benefits package, and emphasizes teamwork and professional development.

Principal Software Development Engineer - Maps

Company: Mapbox

Location: USA

Posted Dec 23, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative mapping solutions and partnerships. They seek a Principal Software Engineer to drive technical excellence and AI strategies while maintaining high standards for product quality and customer focus.

Revenue Accounting Manager

Company: Reddit

Location: USA

Posted Dec 22, 2025

The job posting highlights a Revenue Accounting Manager role with cross-functional responsibilities and growth opportunities, along with an Engineering Manager position focusing on SMB advertiser growth. Both roles emphasize collaboration, technical expertise, and career development.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Dec 22, 2025

This job description outlines a Technical Support role with responsibilities including customer support via multiple channels, shift work requirements, and expectations for technical expertise and communication skills. It details compensation ranges and company values while emphasizing teamwork and problem-solving.

Implementation Project Manager

Company: S&P Global

Location: USA

Posted Dec 22, 2025

This job description outlines a role as an Implementation Project Manager requiring leadership, technical skills, and collaboration. It highlights responsibilities, qualifications, and company benefits, presenting a professional opportunity in a growing organization.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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