Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

SAP Crystal Reports Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 25, 2025

Forklift Driver

Company: Coca-Cola

Location: Washington, DC

Posted Jan 25, 2025

CHC Program Manager

Company: Aledade

Location: Washington DC

Posted Jan 25, 2025

Aledade is recruiting two Program Managers to support the Aledade Community Health Center Center of Excellence. The roles involve developing and facilitating educational activities for Community Health Centers, managing data, and collaborating with internal and external partners. The ideal candidate should have a Bachelor's degree or equivalent experience, experience with FQHCs, and progressive value-based care experience. The role requires strong communication, organizational, and analytical skills, and the ability to work remotely with occasional travel.

Contracts Administrator

Company: Addison Group

Location: Washington, DC

Posted Jan 25, 2025

Contracts Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 25, 2025

Associate Data Manager

Company: MCRA

Location: Washington DC

Posted Jan 25, 2025

MCRA, an IQVIA business, is a leading medical device advisory firm and clinical research organization. They offer expertise in regulatory, clinical research, reimbursement, healthcare compliance, and quality assurance. MCRA is seeking an Associate CDM to join their Data Management team. The position involves assisting Clinical Data Managers in various tasks, including data entry, reconciliation, and query resolution. The ideal candidate should have a Bachelor's degree, at least two years of professional work experience in clinical data entry, and proficiency in MS Office Suite. Strong attention to detail, communication, and time management skills are required. MCRA is an equal opportunity employer.

Precision Agronomist - Indiana

Company: Advanced Agrilytics

Location: Washington DC

Posted Jan 25, 2025

Advanced Agrilytics is seeking a Precision Agronomist to join their Indiana Grower Direct team. The role involves delivering expert agronomic advice, tailored solutions, and strong sales and relationship-building skills to optimize inputs, enhance yields, and increase farm profitability. The Precision Agronomist will work closely with farmers and agronomists to understand their operations, conduct farm assessments, and provide technical and agronomic advice. They will also prospect for new business opportunities, achieve sales targets, and lead, mentor, and develop a team of agronomists and sales representatives. The company offers competitive compensation, a performance-based bonus program, and a collaborative autonomous work culture.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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