Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Wait Staff - Server

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Security Engineering Manager, Investigations

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Solutions Consultant

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse
profitable growth innovative commercial strategies cross-functional or multidisciplinary project teams

Managing Consultant (Remote)

Company: M3USA

Location: Washington DC

Posted Jan 24, 2025

The Michael Allen Company is a healthcare management consulting firm with a 40-year track record of helping clients achieve profitable growth. They specialize in pipeline product planning, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm leverages abundant industry data to find innovative commercial strategies that maximize resource efficiency and effectiveness. Senior Consultants and Managing Consultants are responsible for project oversight, execution, and delivery of consulting engagements. They work with company executives to refine client project objectives, develop problem frameworks, and lead teams in creating actionable strategies. The minimum qualifications include a Masters degree in a related field, at least five years of relevant work experience, and extensive experience with global primary market research projects, cross-functional teams, and statistical packages like SPSS or SAS.

View Details Apply on BuiltIn

Senior Director, Enterprise Communications

Company: Visa

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

STEM Specialist - Washington D.C.: 2024-3291

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Student Worker - Functional

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Wait Staff - Server - Capital One Arena - Suites/Catering

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Corporate Paralegal

Company: SpaceX

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Risk, Governance, Reporting and Operations Analyst (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Teachers at USDA Child Development Center

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Industrial Security Professional

Company: Leidos

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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