Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Product Manager

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Billing/Revenue Analyst (Gov Con)

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A Non-Profit organization is looking for a Billing/Revenue Analyst with Government Contracting experience. The role involves preparing and submitting invoices, providing training, maintaining digital recordkeeping, and resolving customer inquiries. The analyst will also work on process improvement to lower billing cycle times and strengthen internal controls. Requirements include advanced Excel skills, experience with various types of government contracts, and manual AR invoice handling.

Travel Physical Therapist - $2,274 per week

Company: Aureus Medical Group - Therapy

Location: Parkland, Washington

Posted Jan 24, 2025

Aureus Medical Group is seeking a travel Physical Therapist for a 13-week assignment in Parkland, Washington. The position is in an outpatient setting with a supportive team and excellent pay, benefits, and bonuses. The estimated weekly income is between $2194.00-$2274.00, with an hourly rate of $16.00-$18.00. Aureus Medical Group offers a comprehensive package including a non-taxable stipend and specializes in creating ideal lifestyles for healthcare professionals.

Accounts Receivable Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Information Assurance Analyst

Company: Andworx LLC

Location: Washington DC

Posted Jan 24, 2025

Andworx is seeking an Information Assurance Analyst with extensive experience in the Federal Government. The role involves developing and maintaining information security programs, reviewing and drafting IA policies, and ensuring compliance with DoD policies and security best practices. The ideal candidate should possess strong communication skills, relevant certifications, and US citizenship with an active DOD Secret clearance. Andworx is a collaborative team that values innovation, quality, and continuous learning.

Operations Research & Systems Analyst (ORSA) SME (Operations Research Analyst 5)- 4548

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 24, 2025

HII-TSD is seeking an Operations Research Systems Analyst (ORSA) Subject Matter Expert (SME) to support the Defense Intelligence Agency's (DIA) Centers and Offices at Bolling AFB, Washington, DC. The role involves providing strategic all-source analysis products and assessments across multiple disciplines, including regional stability, foreign military and security forces, insurgent organizations, counterterrorism, and counterintelligence. The SME ORSA analyst will design, develop, and apply various decision analytics, mathematical and statistical techniques, data mining, modeling and simulation, and other analytic methods to address operational and planning challenges. The role also includes performing ad hoc and recurring business analytic support, statistical analysis, process improvement analysis, and record keeping functions. Minimum qualifications include 15 years of relevant experience with a Bachelor's degree, or less years with higher degrees. A TS/SCI Clearance with CI/Poly is required.

Per Diem Urologist (Providence St. Peter Hospital)

Company: Providence

Location: Olympia, Washington

Posted Jan 24, 2025

Providence Medical Group is recruiting a board certified/board eligible Per Diem Urologist for temporary vacation coverage at Providence St. Peter Hospital in Olympia, Washington. The role involves providing urgent and emergent procedures. The hospital, listed as one of the top 5 Best Regional Hospitals in Washington for 2019, offers a respected family medicine residency program and has a Level III trauma center. Olympia, the location, is a southern tip of Puget Sound with abundant activities and a strong school system. Providence, the employer, is a nationally recognized healthcare organization with a mission to provide compassionate care to all, especially the poor and vulnerable.

Associate Media Planner

Company: Media Cause

Location: Washington DC

Posted Jan 24, 2025

Media Cause is a mission-driven marketing and creative agency that supports nonprofits in growing and accelerating their impact. They take a people-first approach to developing creative, scalable growth strategies and targeted communications. The agency has 60+ full-time employees and offices in Boston, Washington DC, Atlanta, and San Francisco, with remote team members. Media Cause has won 19 creative and effectiveness awards and was honored by Inc Magazine for positive impact. The ideal candidate will support strategic media planning, assist in ad operations, optimize campaign buys, and utilize Google Analytics. They should have a strong interest in paid media planning, be eager to learn, collaborative, and have excellent communication skills. Media Cause offers a family-first work environment, robust benefits, and a commitment to diversity, equity, and inclusion.

Software Developer - 37818

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 24, 2025

Enlighten, a HII company, is seeking a Software Developer with extensive experience in Analytic Software Development, preferably 8+ years. The role involves analyzing cloud infrastructure needs, working closely with engineering teams, and providing support for cloud-based infrastructure. Required skills include proficiency in various technologies such as Kafka, Spark, Flink, MapReduce, Hadoop, Elasticsearch, MongoDB, Solr, enterprise APIs, RESTful web services, Microservices architecture, OOP paradigms, AWS, Azure, Spring, Guava, Linux, Git, Nexus, Maven, and agile software lifecycle. The candidate should also have a proven ability to learn quickly, work independently and in a team, and potentially lead a team of software engineers. U.S. Citizenship is required, and the role involves on-site work 3-5 days a week, with potential for hybrid work in the future.

Software Engineering Manager, Product

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages