Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Executive Chef 1

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is hiring an Executive Chef 1 for MedStar Washington Hospital Center in Washington, DC. The role involves overseeing all culinary operations, ensuring excellence in front and back of the house operations. Responsibilities include implementing and standardizing culinary systems, managing daily food production, and conducting Gold Check audits. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth. The ideal candidate should have a strong culinary background, excellent leadership skills, and proficiency in computer and organizational skills.

Cybersecurity Sales Engineer / Solutions Consultant ( Healthcare / DMV )

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 24, 2025

Palo Alto Networks is a cybersecurity company dedicated to being the partner of choice, protecting the digital way of life. They value innovation, disruption, and collaboration, with a focus on shaping the future of cybersecurity. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and meeting sales quotas. The company offers comprehensive benefits, including FLEXBenefits, mental and financial health resources, and personalized learning opportunities. They are committed to diversity and equal opportunity, and expect employees to actively participate in the Solutions Consultant community and industry events.

Personal Banker - Chevy Chase

Company: PNC

Location: Washington, DC

Posted Jan 24, 2025

PNC is seeking a Personal Banker for a Traditional Branch in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in banking products, digital awareness, effective communications, and prospecting. The position offers a base salary between $46,800.00 - $74,750.00, along with comprehensive benefits including health insurance, retirement plans, and paid time off.

Cook - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

Strategic Account Director

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Strategic Account Director with 8+ years of experience in healthcare or PBM industry. The role involves serving as a senior liaison for large clients, growing business through renewal, retention, and up-sell, and influencing client up-sell opportunities. The successful candidate will assist the strategic account team, develop and deliver quarterly/annual reporting, and execute client renewals. The position requires travel up to 40% and offers a competitive pay range of $105,000.00 - $231,132.00. CVS Health provides comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and PTO.

US Federal Government Account Executive - Defense & Intelligence

Company: Apple

Location: Washington, DC

Posted Jan 24, 2025

Apple is seeking a US Federal Government Account Executive to drive the adoption of the Apple ecosystem in their territory with industry and channel partners. The role involves understanding unique requirements of Federal customers, collaborating with Apple, customers, partners, and solutions providers, and developing account plans aligned with customer strategies. Minimum qualifications include 10+ years of consultative selling experience in business transformation solutions to US Federal Government Defense & Intelligence Agencies, strong collaboration and interpersonal skills, and excellent written and verbal communication skills. The base pay range for this role is between $134,100 and $201,700.

Site Director - Washington D.C.: 2024-3283

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

The Site Director, a dynamic and professional leader, manages a team of onsite staff and campers aged 3-12. Responsibilities include leading by example, managing camper behavior, coaching staff, and overseeing camp logistics. The role requires at least three years of relevant experience, certification in First Aid & CPR, and Medication Administration (for Oakton, VA site). The Director must be physically capable of working in various environments and conditions, and committed to the Cell-Phone Free policy.

Travel Nurse RN - PCU - Progressive Care Unit - $2,118 per week

Company: Travel Nurse Across America

Location: Puyallup, Washington

Posted Jan 24, 2025

Travel Nurse Across America is currently seeking a travel nurse RN for a 13-week assignment in Puyallup, Washington's Progressive Care Unit. The company is known for its high-paying assignments, supportive staff, and exceptional customer service. Benefits include guaranteed pay, paid sick leave, travel reimbursement, license and certification costs covered, housing options, and comprehensive insurance coverage.

Threat Intelligence Analyst, SEAR

Company: Apple

Location: Washington, DC

Posted Jan 24, 2025

Apple's Security Engineering & Architecture (SEAR) is seeking a world-class threat intelligence analyst to join their team. The role involves protecting Apple's innovative products, including Mac, iPhone, iPad, Apple Watch, and Apple TV. The ideal candidate should have a passion for securing the desktop computing environment, particularly macOS, and a strong understanding of the threat intelligence cycle and cyber operations. The position offers a competitive salary range between $128,300 and $237,500, along with comprehensive benefits and opportunities for professional growth. Apple values diversity and inclusion, and the role is open to all qualified applicants.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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