Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Accountant (Peoplesoft)

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A client in Arlington, VA is seeking a motivated Staff Accountant. Ideal for undergraduates pursuing accounting degrees, especially those aiming for a CPA. Key responsibilities include participating in the monthly close, assisting with journal entries, managing A/P and A/R tasks, maintaining the Fixed Asset ledger, and supporting the annual audit process. Qualifications include a BS/Master in accounting or economics, strong academic performance, teamwork skills, excellent communication, problem-solving abilities, and proficiency in Excel and MSOffice.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Jan 23, 2025

Business Development Manager

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

HireStrategy, a top-ranked search firm in the DC marketplace, is expanding its recruitment teams in Reston, VA, Washington DC, and Gaithersburg, MD. The company, known for its great corporate culture and commitment to professional development, offers an Account Manager role with unlimited earning potential, competitive base salary, and above-average commission structure. The role involves developing new accounts, staffing corporate departments with contract-to-hire solutions, and managing a contractor roster for quality delivery. Desired skills include a Bachelor's degree, recruiting or staffing experience, excellent customer service, strong communication, and the ability to work in a fast-paced environment.

Personal Trainer, Washington DC

Company: Equinox

Location: Washington, DC

Posted Jan 23, 2025

Food Service Worker Lead

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

The job description for a Food Service Worker at Aramark involves assisting with food preparation, portioning meals, and serving customers. The role requires teamwork, organization, focus, accountability, and a positive attitude. The hourly pay is $18.75, and benefits include medical, dental, vision, and work/life resources. Responsibilities include food preparation, maintaining cleanliness, handling customer complaints, and cross-training in various areas. Aramark values employee development and equal employment opportunities.

Executive Chef 2

Company: Sodexo

Location: Washington, DC

Posted Jan 23, 2025

Target Security Specialist

Company: Target

Location: Washington, DC

Posted Jan 23, 2025

Target is offering a job for a Security Specialist with a starting hourly rate of $20.50 USD. The role involves ensuring guest and team safety, crisis response, and preventing theft. The job requires skills in intelligence-led tactics, de-escalation, and use of Target's video surveillance system. The company values teamwork, providing meaningful experiences, and ethical conduct. The ideal candidate should be at least 18, have a high school diploma, and be comfortable with physical tasks like lifting and climbing.

Relationship Banker- Middletown Breiel Blvd - Financial Center

Company: Bank of America

Location: Washington, UT

Posted Jan 23, 2025

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key responsibilities include executing the bank's risk culture, growing business knowledge, managing financial center traffic, and driving the client experience. The ideal candidate should be an enthusiastic self-starter with strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. A background in financial services and sales experience is preferred.

Chef Manager - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Aramark is seeking a Chef Manager - Concessions for Capital One Arena. The role involves managing kitchen personnel, ensuring food quality, maintaining safety protocols, and fostering client relations. The position offers a salary range of $60,000 to $70,000, along with comprehensive benefits. A culinary degree is preferred but not required, with 2-3 years of relevant experience needed. The role involves event-based scheduling, including evenings, weekends, and holidays.

Sous Chef

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

The Sous Chef position at Aramark involves coordinating, planning, and supervising food production, preparation, and presentation. The hourly rate ranges from $28.00 to $30.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include maintaining food quality, inventory, and safety standards, as well as supervising and training staff. Qualifications include 2-3 years of culinary experience, relevant education, and strong communication skills. The role may involve event-based hours and changes in job duties.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages