Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Site Leader, D.C. United Summer Camps: 2024-3418

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 23, 2025

D.C. United Summer Camps is seeking a Site Leader for a five-day program offering soccer instruction and competition for children aged 5-13. The Site Leader will manage day-to-day operations, lead a team of 10+ coordinators and coaches, and inspire campers. Responsibilities include creating a positive camp culture, ensuring safety, managing staff, and communicating effectively with various stakeholders. The ideal candidate possesses a degree in youth education or related field, extensive youth development experience, and strong leadership skills. They must also be physically capable of handling camp duties and committed to the D.C. United brand. Benefits include working outdoors, complimentary game tickets, and potential awards.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Jan 23, 2025

DaVita, an Italian term meaning 'giving life', is recruiting a Registered Nurse for a hospital position. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training may take place in various facilities. The nurse will work in a positive team environment, overseeing a group of patients and leveraging a broad range of nursing skills. The position offers comprehensive benefits, including medical, dental, vision, 401(k) match, and paid time off. The nurse will work in a dynamic environment, providing specialty nephrology care in various settings like ICU, CCU, ED, and more.

Senior Manager, Area Support (Culinary)

Company: Sodexo

Location: Washington, DC

Posted Jan 23, 2025

Sodexo Corporate Services is seeking a Senior Manager, Area Support (Culinary) for the International Monetary Fund in Washington, DC. This role involves creating and driving the culinary strategy, focusing on international cuisine, plant-based food options, and sustainability. The Sr. Manager will also oversee the culinary program, manage a team of chefs and employees, and ensure high-quality food presentation. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Producer, Politics - Spectrum News 1

Company: Spectrum

Location: Washington, DC

Posted Jan 23, 2025

Visual Merchandiser

Company: H&M

Location: Washington, DC

Posted Jan 23, 2025

As a Visual Merchandiser at H&M, you'll contribute to an inspiring customer experience by implementing visual standards and commercial excellence. Your role involves executing visual and commercial curation according to guidelines, representing the brand positively, and coaching your team. You'll also stay updated with fashion trends, plan time for trend awareness, and execute visual and commercial execution based on commercial calendar and trends. The job requires strong communication skills, fashion interest, and leadership abilities.

Defensive Cyber Operations Analyst

Company: Leidos

Location: Washington, DC

Posted Jan 23, 2025

Leidos Digital Modernization sector is seeking Defensive Cyber Operations Analysts for a hybrid role in Washington, DC. The team supports the protection of federal networked systems from cyber threats. Primary responsibilities include incident detection and response, monitoring security tools, and developing mitigation strategies. Basic qualifications include an active DoD TS/SCI security clearance, a Bachelor's Degree, and relevant certifications. Preferred qualifications include prior CND and/or SOC experience, and familiarity with cybersecurity frameworks.

Client Executive, MLF

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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