Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

General Manager - Facilities - Higher Education

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Aramark is seeking a General Manager for a position with a salary range of $100,000 to $120,000, depending on various factors. The role involves managing multiple contracted services for a client, generating $2-15M+ in revenue, and ensuring operational and financial goals are met. Key responsibilities include leading a team, managing client and community relationships, and developing service improvement plans. The ideal candidate should have a Bachelor's degree in a relevant field, experience in contract services or hospitality, and proven leadership skills. Aramark offers comprehensive benefits and a positive work environment.

Sr Director, GTM Strategy & Planning - MLF

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

The Sr Director, GTM Strategy & Planning - MLF role at Thomson Reuters involves supporting subsegment leadership and operations, driving the creation and measurement of OKRs, facilitating leadership meetings, and leading internal communications and C-Level reporting. The role requires strategic thinking, analytical skills, and strong financial acumen. The ideal candidate should have GTM experience, customer centricity, and leadership skills. Thomson Reuters offers a comprehensive benefits package including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Travel Physical Therapist - $1,864 per week

Company: Skyline Med Staff Allied

Location: Olympia, Washington

Posted Jan 22, 2025

Skyline Med Staff Allied is currently seeking a travel Physical Therapist for a 13-week assignment in Olympia, Washington. The job involves 40 hours per week, 10-hour shifts on days, starting from April 14, 2025. Skyline Med Staff, a Woman Owned Agency, offers benefits such as health insurance, dental and vision coverage, and a $500 referral bonus. They emphasize quality patient care, adaptability, and long-term professional relationships. The pay package includes tax-free stipends and is subject to confirmation.

Culinary Supervisor - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Culinary Supervisor role at Aramark involves coordinating, planning, and supervising food production, preparation, and presentation for designated units. The hourly rate ranges from $20.50 to $20.50, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include maintaining food quality, inventory, and safety standards, as well as managing staff. Qualifications include 2-3 years of culinary experience, relevant education, and strong communication skills. The role may involve event-based hours and changes in job duties.

Evening Concierge (Mon-Fri, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are looking for a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' professional growth and well-being, fostering a diverse and inclusive workplace.

Associate Sales Specialist - MLF Growth Team

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking an Associate Sales Executive to promote and sell Practical Law and CoCounsel solutions to new law firm customers within an assigned territory. The role involves making outbound calls, prospecting potential clients, setting appointments, and understanding client needs to present solutions. The successful candidate will meet/exceed sales and telephone activity targets, collaborate with the team to develop sales strategies, and maintain accurate records in Salesforce. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work. The company values diversity, inclusion, and work-life balance.

Business Center Assistant Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

(USA) Coach/Ops Mgr Trainee

Company: Walmart

Location: Washington, UT

Posted Jan 22, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance and sales. They will also provide supervision, development opportunities, and ensure compliance with company policies. Key leadership expectations include respect for the individual, acting with integrity, serving the customer, striving for excellence, and promoting a culture of belonging.

Store Executive Intern (Store Leadership Intern) - Metro DC/ Arlington, Alexandria Virginia (Starting Summer 2025)

Company: Target

Location: Washington, DC

Posted Jan 22, 2025

Target is offering a paid 40-hour-per-week Stores Executive Leadership Internship. This program aims to provide a realistic job preview of an Executive Team Leader (ETL) role, teaching skills such as guest service fundamentals, retail business acumen, team management, and business strategy development. Interns will work closely with mentors, learn to lead a team, drive sales, and provide exceptional guest service. The role involves leading daily priorities, partnering with leaders on team member performance, and understanding business reporting. Target values leaders who are willing to take risks, demonstrate ethical conduct, and foster an inclusive culture.

Senior Manager, Marketing – KI Concerts: 2024-3223

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

Headfirst Companies is looking for a Senior Manager, Marketing - KI Concerts to boost brand recognition and revenue growth. The role involves developing and executing B2B marketing strategies, leading a team, and managing the KI Concerts marketing budget. The ideal candidate should have a Bachelor's degree in business, marketing, or music administration, and at least 6 years of marketing experience, preferably in B2B products or services. They should possess strong communication skills, the ability to align marketing strategies with sales objectives, and expertise in lifecycle B2B marketing. A passion for international travel and personal experience with choral or orchestral music is a plus. The role requires working primarily in-person from the Washington, D.C. HQ offices, with some domestic and international travel.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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