Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Sales Executive

Company: Teal (tealtech.com)

Location: Washington DC

Posted Jan 22, 2025

The Sales Executive role involves identifying and qualifying new leads, cold calling, emailing, and utilizing social media to reach out to potential clients. The individual will document and track all leads in a CRM system, understand client needs, propose solutions, and close new business deals. They will also cultivate relationships with clients, work closely with sales and marketing teams, and achieve quotas for net new clients to grow MRR. The role requires a Bachelor's Degree, experience in an inside sales role, proficiency with CRM systems, and strong communication and interpersonal skills.

Automation Tester (Remote Opportunity)

Company: VetsEZ

Location: Washington DC

Posted Jan 22, 2025

VetsEZ is hiring a remote Software Automation Tester to support the Department of Veterans Affairs. The ideal candidate should have a strong background in automation testing, proficiency in tools like Cypress, Playwright, Jira, and scripting languages such as Java, Python, and SQL. Responsibilities include creating and implementing automated test scripts, analyzing requirements, executing tests, reporting bugs, collaborating with developers, and staying updated with the latest testing tools. The role offers benefits like medical, dental, vision insurance, 401k with employer match, PTO, corporate laptop, and training opportunities.

Territory Sales Representative

Company: MAXtech Agency

Location: Washington DC

Posted Jan 22, 2025

Maxxon Corporation, a leading underlayment company since 1972, is seeking a Commercial Sales Representative for the Baltimore-Washington-Northern Virginia Territory. The role involves generating revenue, managing relationships with applicators, contractors, and distributors, and promoting Maxxon products. The ideal candidate should have 5+ years in building product sales management, excellent customer service skills, and the ability to work independently and within a team. Maxxon offers competitive compensation, benefits, and a supportive work environment.

Main Studio Instructors, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Jan 22, 2025

Copywriter

Company: Hatcher

Location: Washington DC

Posted Jan 22, 2025

The Hatcher Group is looking for a dynamic and mission-driven Copywriter to join their team. The ideal candidate will be a versatile and creative communicator with a passion for social issues and a talent for storytelling and problem-solving. They will develop and execute strategic marketing and communications initiatives for clients dedicated to causes like economic justice, healthcare access, environmental protection, and education equity. The role involves creating engaging and impactful content for various platforms, conducting research, collaborating with teams, and utilizing content management systems. The company offers a competitive salary, comprehensive benefits, and a supportive work environment.

Clinical Assistant Professor in the Generalist Division (UWMC ML), Department of Obstetrics and Gynecology, University of Washington

Company: University of Washington

Location: Seattle, Washington

Posted Jan 22, 2025

The Department of Obstetrics and Gynecology at the University of Washington is recruiting a full-time academic generalist for the Clinical Assistant Professor rank. The role involves direct patient care, teaching residents and medical students, and contributing to research or education. The position offers opportunities for career growth and leadership, with a base salary ranging from $230,004 to $300,000 annually. Candidates must hold an MD or DO degree, be board certified or board eligible in Obstetrics and Gynecology, and have excellent clinical service and surgical proficiency in general obstetrics and gynecology.

Oracle Database Administrator

Company: GCyber

Location: Washington DC

Posted Jan 22, 2025

GCyber is looking for an Oracle Database Administrator to support a high-profile DISA customer. The role involves managing Oracle databases, performance monitoring, troubleshooting, security, backups, and data recovery. The ideal candidate should have an active DoD Top Secret/SCI clearance, relevant certifications, and prior experience with DISA and its support to mission partners.

Sales Associate

Company: Coca-Cola

Location: Washington, DC

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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