Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Physician Assistant Family Medicine (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane Valley, Washington

Posted Jan 21, 2025

Providence Medical Group in Spokane, Washington is recruiting a full-time Physician Assistant. The role involves delivering patient-centered care in a team-based model, collaborating with various healthcare professionals. Ideal candidates should be flexible and open to innovative care strategies. Providence offers competitive compensation, benefits, and opportunities for professional growth. The location provides a high quality of life with outdoor activities and a growing community.

Retail Food Service Director

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

Aramark Healthcare+ is hiring a Retail Food Service Director for Children's National Hospital in Washington, D.C. The role involves planning, administering, and directing retail and catering operations, ensuring compliance with standards, and leading retail managers. The salary ranges from $85,000 to $105,000, with potential bonuses. Benefits include medical, dental, vision, and work/life resources. Key responsibilities include delivering strong operational performance, driving customer satisfaction, and managing retail operations. Qualifications require multi-site Retail Food management experience, 3-5 years of management experience in Food Service, strong computer skills, and food safety knowledge.

25-5010: Proposal Manager

Company: Navitas Business Consulting

Location: Washington DC

Posted Jan 21, 2025

Navitas, a leading digital transformation company since 2006, is seeking a Proposal Manager for a hybrid role in Herndon, VA. The selected candidate will lead all phases of developing and delivering high-quality proposals for IT services to US Government solicitations. Responsibilities include proposal management, data call coordination, content editing, proofreading, and desktop publishing. The ideal candidate should have 5+ years of Federal Proposal Development experience, expertise in O365 and Microsoft Office Suite, and excellent writing, editing, and proposal management skills. Formal proposal training, proficiency in Adobe Creative Suite, and understanding of software development processes are preferred.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

General Manager 6 - Food

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Sodexo is seeking a General Manager for a University in Suburban Maryland. The role involves overseeing day-to-day operations, delivering high-quality food service, implementing Sodexo systems, and driving employee engagement and student satisfaction. The ideal candidate should have 5 years of food service management experience, strong financial skills, leadership abilities, and a passion for customer service. Sodexo offers a competitive compensation package, comprehensive benefits, and opportunities for career growth.

Target Security Specialist

Company: Target

Location: Washington, DC

Posted Jan 21, 2025

Target is a Fortune 50 company with over 400,000 team members worldwide. They prioritize relationships and invest in growth opportunities to succeed as one Target team. The role of a Target Security Specialist involves keeping guests and team members safe and secure, providing support during crisis events, and utilizing intelligence-led tactics.

Corporate Citizenship- Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a Lead Associate for the Community Investment & Engagement (CIE) team. The role involves overseeing Year-Round Volunteerism across the organization, including enterprise-wide events and employee-led events. The individual will plan volunteer projects, manage staffing and budgets, and make presentations to inspire volunteers. They will also provide consulting guidance, design custom volunteer engagement opportunities, and manage relationships with external partners and nonprofit organizations. The position requires excellent communication skills, project management abilities, and a flexible schedule, including potential travel. A background in social impact or corporate social responsibility is beneficial.

US Government Industry Development Specialist

Company: Apple

Location: Washington, DC

Posted Jan 21, 2025

Apple is seeking an Industry Development Executive for Government to provide deep technical sales consulting and support in Apple technologies and industry solutions. The role involves building a deep understanding of customers, aligning with their vision, and focusing on industry strategy with innovative solutions. The candidate should have significant experience in Government business transformation solutions, deep understanding of the Government segment, and IT knowledge in government messaging, collaboration, Wi-Fi, client management solutions, and security technologies. The role offers a base pay range between $154,700 and $233,000, along with comprehensive benefits and opportunities for continuous improvement and career advancement.

Administrative Support Worker for Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Administrative Support Worker role at Aramark involves assisting management with various administrative tasks, including data entry, filing, and customer service. The hourly rate ranges from $27.50, with potential for bonuses or commissions based on skills and qualifications. Benefits include medical, dental, vision, and work-life resources. Key responsibilities encompass mail distribution, phone answering, visitor greeting, and clerical support in accounting, payroll, and HR. Familiarity with Microsoft applications is preferred. Aramark values equal employment opportunity and non-discrimination.

Analyst , Medical Cost Analytics / Utilization Management - Remote

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health emphasizes a purpose-driven culture, focusing on delivering human-centric health care with a strong emphasis on how services are delivered. The Analyst, Medical Cost Analytics / Utilization Management role involves using advanced analytics to solve complex business problems, save medical costs, and drive initiatives for medical cost savings. The ideal candidate should have extensive experience in consulting, data analysis, healthcare industry, and strategic consulting, with proficiency in mathematical analysis, machine learning, and predictive modeling.

Gastroenterologist (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Jan 21, 2025

Providence Medical Group NW is recruiting a full-time Gastroenterologist for its expanding practice in Everett, Washington. The role offers a competitive salary between $397,149 and $668,314 per year, with potential for incentives. The position is part of a collaborative, well-trained group committed to high-level GI care. Everett, located 25 miles north of Seattle, provides a blend of industrial history, technology, aerospace, and service-based employment, along with recreational and cultural attractions.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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