Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

RVP of Marketing Cloud Sales, SNS

Company: Salesforce

Location: Washington, DC

Posted Jan 21, 2025

Salesforce, a leading CRM company, is seeking a Regional Vice President for its subsidiary, Salesforce National Security (SNS), focusing on the US Intelligence Community and US National Security market. The role involves leading a team of account executives, generating new business, and managing client relationships. The ideal candidate should have proven experience in sales leadership, particularly in the public sector, with excellent presentation, negotiation, and coaching skills. A U.S. citizenship and Top Secret security clearance are mandatory.

Analyst

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 21, 2025

Thomson Reuters Special Services (TRSS) is seeking an Analyst with 3+ years of research and analysis experience. The role involves performing due diligence assessments, threat management reports, and providing on-site client support. The Analyst will leverage openly available data and proprietary holdings to develop insightful products. Key responsibilities include providing well-researched analysis, engaging with project teams and clients, and demonstrating personal accountability. TRSS offers a competitive benefits package, flexible work model, and opportunities for professional growth. U.S. Citizenship is essential due to the nature of the work and required security clearance.

Obstetrician Gynecologist

Company: Vancouver Clinic

Location: Vancouver, Washington

Posted Jan 21, 2025

The Vancouver Clinic is a physician-owned, multi-specialty clinic prioritizing high-quality patient care and work-life balance. They are seeking a BC/BE Obstetrician Gynecologist for a Generalist position, working alongside Nurse Midwives, Nurse Practitioners, and Maternal Fetal Medicine physicians. The clinic offers a supportive environment, collegial relationships, and access to advanced surgical techniques. The area boasts a variety of housing options, recreational opportunities, and proximity to Portland, Oregon.

Regional Clinical Nutrition Manager - MD, VA, PA + Travel

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Clinical Nutrition Manager II position involves planning, coordinating, and managing resident nutrition care activities. This role requires at least 5 years of clinical dietitian experience and 3 or more years of supervisory experience. Key responsibilities include developing cost-effective nutrition programs, coordinating clinical activities, determining staffing levels, and establishing policies for optimal nutrition care. The position is remote, based in MD, VA, or PA, and requires up to 65% travel. The salary range is $90,000.00 to $98,000.00, with potential for additional compensation. Aramark offers comprehensive benefits including medical, dental, vision, retirement savings plans, and paid days off.

Strategy Writer/Editor Consultant

Company: Deloitte

Location: Washington, DC

Posted Jan 21, 2025

Deloitte's US Delivery Centers, growing since 2014, are seeking a passionate, experienced strategy professional for their Strategy practice. The role involves serving as a trusted advisor, collaborating with clients to make data-driven choices, and driving growth and enterprise value. Requirements include a Master's or Bachelor's degree in a relevant field, with 5-7 years of experience in strategic planning, policy analysis, and executive support. The position is based in the Washington, DC Metro area, with client site visits 3 days a week. The wage range is $93,225 - $155,375, with potential for a discretionary annual incentive. Deloitte values a diverse, equitable, and inclusive culture, offering professional development opportunities and a broad range of benefits.

Enterprise Expansion Account Executive - (Remote - DMV)

Company: Dynatrace

Location: Washington DC

Posted Jan 21, 2025

Dynatrace is seeking an Enterprise Expansion Account Executive to drive sales growth through targeted acquisition and expansion efforts across various industry segments. The role involves overseeing 7-10 existing customer accounts, nurturing relationships, and expanding partnerships. The candidate will also engage with 5-8 potential customers, introducing them to Dynatrace's offerings. Successful conversion of prospects will lead to maintaining accounts and exploring opportunities for upselling and cross-selling solutions. The role requires a minimum of one year of experience in closing enterprise software sales and a HS diploma or GED. Preferred qualifications include a successful track record in enterprise software sales, managing sales cycles within complex organizations, and proven experience in acquiring new business.

Cedar Hill Regional Medical Center, GW Health (APP)

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Jan 21, 2025

Cedar Hill Regional Medical Center, set to open in early 2025, is seeking Advanced Practice Providers in various specialties. This new hospital in Southeast DC aims to serve Wards 7 and 8, offering accessible, high-quality healthcare. The hospital will feature 136 beds, a trauma center, emergency departments, maternal health services, and more. Essential duties include patient evaluation, history and physical examinations, prescription writing, and patient education. Minimum qualifications include a Master's degree and relevant certifications. The role involves long periods of standing and occasional heavy lifting.

Associate General Counsel, AI

Company: Meta

Location: Washington, DC

Posted Jan 21, 2025

Meta is hiring an experienced attorney to join their AI legal team. The role involves serving as a subject matter expert on AI-related legal issues, advising product and business teams, and responding to regulatory inquiries. The ideal candidate should have a strong understanding of AI and data ethics principles, along with experience in internet or technology law. They must be a clear communicator and have experience collaborating across functions. The position offers competitive compensation and benefits, and the candidate will join a growing team of lawyers addressing legal risks in emerging laws and policies.

Account Executive, Agentforce/Data Cloud - Public Sector & Nonprofit

Company: Salesforce

Location: Washington, DC

Posted Jan 21, 2025

Salesforce, a leading company in AI and CRM, is seeking Account Executives with a strong technical background for roles in Public Sector and/or Nonprofit. The ideal candidate will have 10+ years of enterprise sales experience, deep understanding of AI and machine learning, and expertise in modern cloud data platforms. They will drive revenue growth, foster client relationships, and showcase how Agentforce and Data Cloud solutions can transform customer engagement. The role requires excellent communication, negotiation skills, and the ability to translate technical solutions into business value.

RVP, Sales - Tableau (Federal)

Company: Salesforce

Location: Washington, DC

Posted Jan 21, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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