Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Proposal Technical Writer/Editor

Company: Maxar Technologies

Location: Washington DC

Posted Jan 20, 2025

Maxar Technologies is seeking a Proposal Technical Writer/Editor for their US Government Services team in Herndon, VA. The role involves writing, editing, and managing various document types, contributing to proposal and documentation efforts, and managing project or program functions. The ideal candidate should have a US citizenship, TS clearance, a Bachelor's degree or equivalent experience, and 5 years of experience in writing, editing, and document management. Strong planning, time management, and communication skills are required. The base pay for this position within the Washington DC metropolitan area is $101,000 - $169,000 annually. Maxar Technologies values diversity and is an equal opportunity employer.

Data scientist with ACF Experience

Company: Radiant Digital

Location: Washington DC

Posted Jan 20, 2025

The Data Scientist role at ACF involves transforming raw data into actionable insights for supporting children and families. Key responsibilities include data exploration and preparation, model development and advanced analytics, visualization and reporting, collaboration and stakeholder engagement, data governance and compliance, and continuous improvement. Required qualifications include a degree in Data Science, Statistics, Computer Science, or a related field, 3+ years of hands-on experience in data science, machine learning, or statistical modeling, and proficiency in programming languages like Python, R, SQL. Soft skills include excellent communication, problem-solving, and collaboration abilities.

OBGYN

Company: OBStat

Location: Auburn, Washington

Posted Jan 20, 2025

Ob Hospitalist Group, the largest dedicated OB/GYN hospitalist employer in the nation, offers a supportive work environment with a focus on quality medical care for expectant mothers. Located in Auburn, Washington, a family-friendly suburb of Seattle, the area provides outdoor adventures and excellent public schools. The Family Birth Center at MultiCare Auburn Medical Center features private rooms with amenities for moms and newborns, including lactation support. The program, starting in June 2024, offers 24-hour shifts with GYN coverage, midwife backup, and family practice backup. The hospital has a Level II NICU and performs approximately 44 deliveries monthly for hospitalists.

Nurse Practitioner Urology (Kadlec Regional Medical Center)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Jan 20, 2025

Kadlec Regional Medical Center in Richland, Washington is seeking a full-time physician assistant or nurse practitioner to join their fast-paced Urology team. The role involves emergency department call, OR first assist, and outpatient clinic responsibilities. The successful candidate will work alongside 3 urologists and 3 APCs, enjoying a balanced schedule with compensation between $123,017 and $159,880 per year. Kadlec offers comprehensive benefits, CME opportunities, and qualifies for Public Service Loan Forgiveness (PSLF). Richland, located at the confluence of the Columbia and Yakima rivers, provides an abundance of outdoor recreation, excellent education, and rich industries.

Document Processor

Company: CSC

Location: Washington DC

Posted Jan 20, 2025

CSC is seeking an Associate Client Order Coordinator for a full-time position in Springfield, IL. The role involves reviewing and processing legal documents, managing customer orders, and providing excellent customer service. CSC values the candidate's experience in hospitality, retail, or restaurant environments, and offers a supportive work environment with competitive benefits. The company is committed to professional growth, community involvement, and work-life balance, and has been recognized as a Top Workplace. CSC provides challenging work, career opportunities, and excellent benefits, including medical, dental, life insurance, a 401k with employer match, and paid time off.

Collibra - Solution Architect - 100% Remote (REF1737C)

Company: Citizant

Location: Washington DC

Posted Jan 20, 2025

Citizant, a leading provider of professional IT services to the US government, is seeking a Collibra Solution Architect or Ranger with 5-7 years of experience in data governance or data management. The role involves providing expert guidance on the design and implementation of the Collibra platform, developing data governance frameworks, and leading cross-functional teams. The company values ethical, talented, passionate, and committed A-players, offering excellent compensation, benefits, and opportunities for personal and professional development. US Citizenship is required, and an active Public Trust clearance or the ability to obtain one is necessary.

Manager, Finance (Remote)

Company: Aledade

Location: Washington DC

Posted Jan 20, 2025

Aledade is seeking a Manager of Finance Planning and Analysis to oversee revenue and practice share forecasting on a monthly, quarterly, and annual basis. The role involves collaborating with various departments, consolidating inputs, and presenting comprehensive reports to leadership. The ideal candidate should have a Bachelor's degree in Accounting or Finance, 7+ years of progressive experience in FP&A, and advanced skills in Microsoft Excel and Google's suite of products. Preferred skills include experience in the value-based care sector and proven experience collaborating with multiple teams. Aledade offers a comprehensive benefits package and a remote-friendly culture.

Government Account Representative

Company: Grainger

Location: Washington DC

Posted Jan 20, 2025

Grainger, a leading industrial distributor, is seeking a Government Account Representative (GAR) for an outside sales role. The GAR will develop relationships with approximately 40-70 large government customers to achieve profitable revenue growth. The position offers a base pay compensation range of $502,000 to $753,000, with potential for higher pay based on factors like geographic location, experience, and skills. The role involves maintaining an understanding of government contracts, creating a territory plan, and growing sales using various communication channels. Grainger provides comprehensive benefits, including medical, dental, vision, life, and pet insurance, a 401k retirement plan, employee discounts, tuition reimbursement, and more. The company is committed to equal employment opportunity and fostering an inclusive environment.

Nurse Practitioner Neurosurgery (Swedish Cherry Hill Campus)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Jan 20, 2025

The Swedish Neurological Institute is recruiting a full-time Neurosurgery APC for the Cerebrovascular team at the Swedish Cherry Hill Campus in Seattle, Washington. The role involves managing acute and ambulatory care for cranial and spine surgery patients, working closely with an MD and maintaining autonomy. This is a chance to join a top neurology team in the region, enjoying a good work-life balance in the Pacific Northwest. The position offers competitive compensation between $127,800 and $172,887 per year, along with quality incentives, extra shift incentives, and CME benefits. The campus is modern and technologically advanced, with neurosurgery and cardiovascular surgery operating rooms among the best in the country. Seattle, where the campus is located, is a vibrant city with a robust economy, excellent schools, and a high quality of life.

Scientist II

Company: LGC

Location: Washington DC

Posted Jan 20, 2025

LGC's Clinical Diagnostics Division offers a comprehensive portfolio of diagnostic solutions and component materials, partnering with IVD assay developers, pharmaceutical CROs, and academic institutions. The Scientist II role involves supporting the research and development of new precision diagnostic products, mentoring junior scientists, and managing research technicians. The role requires deep technical knowledge of molecular methods, excellent communication skills, and organizational skills. LGC provides competitive benefits, including medical, dental, vision, 401k, parental, and caregiver leave, and a discretionary bonus program. The annual base pay range for this role is between $77,760 and $116,640.

Family Medicine – EvergreenHealth Primary Care

Company: EvergreenHealth

Location: Kirkland, Washington

Posted Jan 20, 2025

EvergreenHealth Primary Care in Kirkland, WA is inviting board-eligible/board-certified Family Medicine physicians to join their stellar team. They offer excellent benefits including medical/dental/vision, retirement program, generous compensation, growth opportunities, and a great work-life balance. The clinics are located in various cities around Seattle East Side. EvergreenHealth is a physician-led, integrated health care system serving nearly one million residents in King and Snohomish counties. Kirkland, the city where the clinics are based, is a vibrant waterfront destination with numerous outdoor recreation, art, dining, and shopping options.

Sr. AI/ML Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Jan 20, 2025

The Aerospace Corporation is seeking an innovative Sr AIML Engineer Project Engineer to work on the nation's leading research and development challenges for future ISR architectures. The role involves leading a portfolio of projects to apply Aerospace AIML expertise to support development of new capabilities for ISR architectures, exploring solutions for ensuring trust in autonomy applications, and providing guidance for development and acquisition of small satellite common ground enterprise capabilities. The ideal candidate will have a Bachelors degree in a relevant engineering, mathematics, or science field, a minimum of 8 years engineering experience, and strong interpersonal, written, and oral communication skills. This full-time position requires 100% on-site work in Chantilly, VA.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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