Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

QUALITY ASSURANCE SPECIALIST (MET)

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Bangor, Washington Bangor, Washington

Posted Dec 21, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Salary info for GS-11 is $81242 - $105,612, and for GS-12 it's $97,376 - $126585. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, and potential security clearance. The position may require travel and adherence to ethics orientation. Qualifications vary by GS level, with specialized experience and/or education required. The position is part of the Navy Nuclear Deterrent Mission and may involve uncommon tours.

Baseball Operations Coordinator, Nationals Baseball & Softball Summer Camps: 2024-3378

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 21, 2024

The Washington Nationals are seeking a Baseball Operations Coordinator for their summer camps. The role involves leading on-field activities, managing equipment, overseeing field setup, and supporting coaches. The coordinator will ensure the implementation of the custom-built curriculum, maintaining safety and quality. The position offers a competitive hourly wage, exclusive access to Nationals Park, and the chance to earn awards. The ideal candidate should have 3+ years of competitive baseball experience, a deep understanding of the sport, and experience working with children. The role requires commitment to the camp's mission, a positive impact on children's lives, and adherence to the Nationals Camp Cell-Phone Free policy.

Associate Financial Advisor II

Company: LPL Financial

Location: Washington DC

Posted Dec 21, 2024

LPL Financial is a leader in the financial markets, offering advisors the opportunity to work for the firm and support more than 22,000 financial advisors. They are committed to the advisor-centered model and believe that Americans deserve access to personalized financial guidance. The Associate Financial Advisor II role provides opportunities for growth, mentorship, and professional development, preparing candidates to transition into a Financial Advisor role.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health is a company that values its employees and customers, with a purpose of delivering enhanced human-centric health care. The Retail Store Associate position provides an opportunity to excel in a customer-focused role, positively impacting the lives of others.

Chief Data Officer

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Chief Data Officer position at the U.S. Agency for International Development (USAID) in Washington, DC. The role requires a U.S. citizen with a Top Secret clearance and the ability to file OGE-278. The candidate must have progressively responsible leadership experience indicative of senior executive level managerial capability, directly related to the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). The ECQs include Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions. The TQs involve extensive knowledge of data science and analytics, and experience overseeing secure enterprise data analytics.

Advanced Practice Nurse (Primary Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 21, 2024

The text describes a job opportunity for an Advanced Practice Nurse (Nurse Practitioner) in the U.S. Department of Veterans Affairs. The role is eligible for the Education Debt Reduction Program (EDRP). Requirements include U.S. citizenship, English language proficiency, and passing a pre-employment physical examination. Applicants must have a post-master's certificate or master's/doctoral degree in Nurse Practitioner from an accredited school. They must also possess and maintain an active, current, full, and unrestricted APN license and full and current board certification in an area of clinical specialty. The role involves delivering and improving holistic care, demonstrating leadership, and participating in interdisciplinary collaboration. The position is in the Excepted Service and does not confer competitive status.

Physician Assistant (Primary Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 21, 2024

This job opportunity is for a Physician Assistant position at the VA, with the full performance level being PA-III. Eligibility for the Education Debt Reduction Program (EDRP) is available, offering reimbursement for student loans. Requirements include proficiency in English, passing a physical exam, and completing an online onboarding process. Non-citizens may apply, and Selective Service Registration is required for males born after 12/31/1959. Vaccination against COVID-19 is mandatory for this role. A comprehensive benefits package is offered.

Manager of Program Management and Congressional Transition #151

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate Sergeant at Arms is recruiting for a Manager of Program Management and Congressional Transition. The job requires 5-8 years of professional experience, preferably with Senate experience. Key skills include knowledge of Senate rules, project management, facilities maintenance, safety practices, and ability to obtain PMP certification. The role involves supporting Continuity of Government functions, serving as Acting Director, and managing high-profile events. The position necessitates onsite presence during Senate sessions, including government shutdowns, inclement weather, holidays, and late nights. A Top Secret U.S. Government security clearance is required. The role offers a comprehensive benefits package.

Attorney Advisor (Grants/Procurement)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job opening for an Attorney Advisor in the General Law Division of the Office of Chief Counsel, Pipeline and Hazardous Materials Safety Administration (PHMSA). The role involves providing legal services and advice on complex aspects of the division's responsibilities, which can influence policy changes. The position requires a law degree, bar membership in good standing, and relevant professional attorney experience. The job is an Excepted Service position, subject to a two-year trial period. Qualifications include experience in legal advice for acquisitions and procurements, extensive legal research, and counsel on federal grants and financial assistance programs. Knowledge of administrative law, contracting/procurement, financial assistance mechanisms, grants management laws, and legal, government, and jurisprudence is also required.

Dermatologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Dec 21, 2024

Swedish Medical Group is seeking a full-time Dermatologist to join an established practice in Seattle, Washington. The role offers a healthy work-life balance, virtual appointments, and access to patient resources. Compensation ranges from $389,584 to $614,131 per year.

Beauty Sales Consultant, Licensed

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health is seeking a passionate, sales-oriented Licensed Beauty Sales Consultant to join their beauty retail division. The role involves providing top-notch beauty services, personalized product advice, and managing customer experience. The consultant will be required to perform ear-piercing services and other applicable services, educate customers on product usage, and maintain a clean, well-stocked zone. The position offers opportunities for career growth, exposure to the latest beauty trends, and a competitive pay range. CVS Health values its employees' well-being, offering comprehensive benefits and well-being programs.

Physician (Primary Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 21, 2024

This job posting details the requirements and qualifications for a medical position at the Department of Veterans Affairs. The role is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. Applicants must be U.S. citizens, have a degree in medicine, and be licensed to practice medicine. They must also pass a background check, physical exam, and vaccination requirements. The position does not confer competitive status and is in the Excepted Service. VA encourages persons with disabilities to apply.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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