Excellent Customer Service Jobs in Washington DC
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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.
Attorney-Advisor (General)
Company: Department of Homeland Security - DHS Headquarters
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 21, 2024
This job posting is for a non-bargaining unit position in the Department of Homeland Security's Office of the General Counsel, Technology Programs Law Division. The role is for an Attorney Advisor (General) in the Intellectual Property Group. Key requirements include U.S. citizenship, registration for Selective Service (for males born after 12/31/1959), passing a background investigation, a pre-employment drug test, and being an active member of a state bar. Applicants must have a law degree (LL.B. or JD) or a second professional law degree (LL.M.), and specialized experience in intellectual property law. Substitution of education for experience is not allowed. The position requires a full-time commitment and a successful completion of a Secret clearance background investigation.
Medical Instrument Technician (Polysomnography)
Company: Department of Defense - Military Treatment Facilities under DHA
Location: Tacoma, Washington Tacoma, Washington
Posted Dec 21, 2024
This job posting is for a Direct Hire position at Army Medical Center Madigan's Sleep Laboratory in Tacoma, Washington. The role requires shift work, uniform wear, and mandatory vaccinations. It necessitates Basic Life Support training and a pre-employment physical examination. Qualifications include one year of specialized experience in polysomnography, graduate education in related fields, or a combination of both. U.S. citizenship is required, and a probationary period may be enforced. The position offers a comprehensive benefits package and is subject to Department of Defense referral system for displaced employees.
Business Analyst
Company: Department of Energy - Department of Energy - Agency Wide
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 21, 2024
The U.S. Department of Energy (DOE) invites U.S. citizens or nationals to join the Clean Energy Corps, contributing to the fight against climate change. The role involves drafting documents, supporting communications, conducting research, and managing activities for senior leadership. Qualifications include specialized experience or a Ph.D., with no specific education requirements. The position may require a probationary period and successful completion of a background investigation. The DOE fosters diversity and inclusivity, and offers a comprehensive benefits package.
Attorney-Advisor (General)
Company: Department of Homeland Security - DHS Headquarters
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 21, 2024
This job posting is for a legal position in the Department of Homeland Security's Office of the General Counsel, Legal Counsel Division. The role involves providing litigation advice from pre-filing to trial and appeals, including matters before the U.S. Supreme Court. Requirements include U.S. citizenship, registration for Selective Service (for males born after 12/31/1959), passing a background investigation, a pre-employment drug test, and being an active member of a state bar. Applicants must have a law degree (LL.B. or JD) and specialized legal experience exceeding three years. Specialized experience includes litigation at the trial and/or appellate level, with preference given to experience as a judicial law clerk. Applicants must have three or more years of relevant post-JD experience. Substitution of education for experience is not allowed. The position offers a comprehensive benefits package and the possibility of promotion to GS-15 after one year at GS-14.
Program Manager (Branch Manager)
Company: Department of Transportation - Federal Aviation Administration
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 21, 2024
This job posting is for a supervisory/manager position in the U.S. Department of Transportation, specifically for the Program Manager role in the ASH, Command and Control Communications Division. The role offers a Manager Performance Incentive (MPI) based on agency and individual performance, and available funding. The position requires U.S. citizenship, selective service registration for males born after 12/31/1959, and may involve drug testing. Qualifications include at least one year of specialized experience in implementing and managing Radio Frequency Communications technologies, Federal procurement, and leading a team with cybersecurity responsibilities. Knowledge of Executive Orders and policies related to cybersecurity, along with experience in Emergency Response, Disaster Recovery, COOP, and COG, are also required. The position is subject to a background investigation and a one-year probationary period. A comprehensive benefits package is offered to federal employees.
Senior Customer Success Manager (Legal)
Company: Thomson Reuters
Location: Washington, DC
Posted Dec 21, 2024
The Senior Customer Success Executive (Sr CSM) role involves managing key enterprise customers, driving retention, and handling complex deals. The Sr CSM will lead renewal and upsell sales motions, develop customer knowledge on offerings, and manage multiple projects. They will track customer health, grow value, and ensure customers derive maximum benefit. The role requires strong business acumen, communication skills, and experience in Gainsight and Salesforce. Thomson Reuters offers comprehensive benefits, a culture of equality and diversity, and opportunities for professional growth.
SF CFO - Financial Engineering - Senior Associate (Flexible Hybrid)
Company: Fannie Mae
Location: Washington, DC
Posted Dec 21, 2024
Fannie Mae is seeking a Senior Associate in Financial Engineering for the SF CFO team. The role involves collaborating on data analysis using advanced tools like Python, SQL, Excel, and Tableau. Responsibilities include conducting capital analysis, executing models, and translating results for customers. The ideal candidate will have 2 years of experience in Python, SQL, Excel, and Tableau, and a bachelor's degree. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.
IT Specialist (APPSW)
Company: Department of Commerce - Office of the Secretary
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 21, 2024
This job posting is for an IT Specialist (APPSW) role in the Office of the Secretary within the Department of Commerce. The position requires U.S. citizenship and successful completion of a background check. Specialized experience in system administration or oversight of cloud platforms like SalesForce, Office 365, SharePoint, or Drupal is necessary, with one year required for GS-13 and two for GS-14. No specific education is required. Various hiring authorities are available, including those for veterans, persons with disabilities, and military spouses. A comprehensive benefits package is offered to federal employees.
Contract Specialist, MC-1102-4A
Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation
Location: Washington DC, District of Columbia Washington DC, District of Columbia
Posted Dec 21, 2024
The text describes a job position in the Contracts and Grants Management Division (CGM) of the Department of Administration and Finance (A&F), Millennium Challenge Corporation (MCC). The position is equivalent to GS-13 but uses a pay banded system, specifically pay band 4A. It's being filled using Direct-Hire Authority. The role requires a federal security clearance, potential travel, and specific qualifications including mandatory training, a bachelor's degree with relevant coursework, and either specialized experience or a waiver. The position may offer a recruitment/relocation bonus and has potential for promotion. The job description also mentions various conditions of employment and benefits.
General Engineer (Direct Hire)
Company: Department of Transportation - Maritime Administration
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 21, 2024
This job posting is for a position in the Division of Maintenance and Repair, Office of Ship Operations. The role involves serving as a Type Desk for RRF ships and may include program management duties. The employee will participate in vessel activation/deactivation and maintenance/repair activities. U.S. citizenship is required, and specialized experience is needed. The position involves travel, background investigation, and potential telework. Drug testing is mandatory. Qualifications include education and experience requirements, with specific KSAs evaluated. A bachelor's degree in engineering or equivalent is mandatory.
Senior Information Technology Specialist (Telecom Engineer)
Company: Judicial Branch - Supreme Court of the United States
Location: Washington, District of Columbia Washington, District of Columbia
Posted Dec 21, 2024
The text describes a full-time position with the Office of Information Technology at the Supreme Court of the United States in Washington, D.C. The job requires a minimum of five years of Telecom Infrastructure (TI) experience, including hands-on knowledge of various technologies like Session Border Controllers, VoIP Call Manager solutions, and network devices. Expertise in voice VPN services and Telecom/VoIP/VTC technology is mandatory. Highly desirable skills include working knowledge of Network Infrastructure and relevant certifications like CCNA, CCNP Collaboration, and SCP. A degree in Information Technology or Computer Science is preferred. The position offers a comprehensive benefits package.
Help Desk Team Lead
Company: Ashburn Consulting
Location: Washington DC
Posted Dec 21, 2024
Ashburn Consulting is seeking a Helpdesk Team Lead to provide day-to-day oversight, prioritize tickets, and ensure customer satisfaction. The ideal candidate should have a Bachelor's degree, 10 years of work experience, ITIL certification, and expertise in ServiceNow and OA systems. The position requires managing competing priorities, staying current with evolving IT technology, and measuring effectiveness of customer service.