Excellent Customer Service Jobs in Washington DC

90,418 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Attorney-Advisor (Investigative Attorney)

Company: Department of Veterans Affairs - Veterans Affairs, Inspector General

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Office of Inspector General (OIG) is divided into seven operational units and has offices in over 60 locations across the country. The job announcement specifies requirements for a legal position, including U.S. citizenship, a valid law practice license, and post-J.D. legal experience. Specialized experience involves assisting with investigative, analytical, and legal reviews. A law degree from an ABA-accredited school is mandatory. The role offers competitive salaries, benefits, and opportunities for advancement, but also requires a trial period, background investigation, and compliance with various conditions of employment.

General Manager - Custodial - Sports & Entertainment

Company: Aramark

Location: Washington, DC

Posted Dec 21, 2024

Aramark is seeking a General Manager for a position with a salary range of $100,000 to $120,000, depending on various factors. The role involves managing multiple contracted services for a client, generating $2-15M+ in revenue, and ensuring operational and financial goals are met. Key responsibilities include leading a team, managing client and community relationships, and developing strategies for service improvement and growth. The ideal candidate should have a Bachelor's degree in a relevant field, strong interpersonal skills, and experience in the service industry or contract services. Aramark offers comprehensive benefits and a positive work environment.

Physician -Supervisory Psychiatrist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 21, 2024

The text describes a job posting for a Supervisor position in Outpatient Psychiatric Services at the Behavioral Health Service. The role reports directly to the Psychiatry Section Chief. Requirements include U.S. citizenship, a medical degree from an approved institution, a full and unrestricted medical license, and completion of residency training. Preferred experience includes advanced education and clinical training in primary and specialty health care services. The role involves providing comprehensive health care services, directing care provision, and serving as a clinical consultant. The position requires proficiency in English and may involve protracted or irregular hours of work.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Dec 21, 2024

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients suffering from end-stage renal disease. Training is provided, and there's potential for career advancement through DaVita's Clinical Ladders and tuition assistance programs. The position requires flexibility, including mornings, evenings, weekends, and holidays.

Advanced Practice Nurse - Supervisory Psychiatric Mental Health

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 21, 2024

The text describes a job opportunity for an Advanced Practice Nurse (Nurse Practitioner) at the Mann-Grandstaff VA Medical Center in Spokane, Washington. The role involves providing direct patient care in various programs including Comprehensive Case Management, Substance Use Disorder Treatment, Homeless Program, and Outpatient Psychiatric Care. The position requires U.S. citizenship, English proficiency, and various licenses and certifications. The role is in the Excepted Service and does not confer competitive status. The successful candidate will be required to be fully vaccinated against COVID-19.

Licensed Massage Therapist, Washington, DC

Company: Equinox

Location: Washington, DC

Posted Dec 21, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a results-driven Licensed Massage Therapist. The company offers competitive pay, a forward-thinking work environment, and opportunities for professional growth. The ideal candidate should possess a valid DC license, excellent communication skills, and a deep understanding of anatomy and movement. The role involves performing various types of massages, creating treatment plans, and maintaining a clean workspace.

International Broadcaster (TV/Online)(Ukrainian)

Company: Other Agencies and Independent Organizations - U.S. Agency for Global Media

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a position at the Ukrainian Service of Voice of America, focusing on reporting, writing, editing, and producing content for TV and digital platforms. The role requires U.S. citizenship or nationality, completion of SF-86 for a national security position, and fluency in both English and Ukrainian. Applicants must have at least one year of specialized experience in broadcast journalism and multimedia production, preferably with a focus on Ukraine. No education requirement is listed for this grade level.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $18.25 - $26.00. CVS Health provides comprehensive benefits and well-being programs to its employees.

Financial Analyst

Company: CBRE

Location: Washington, DC

Posted Dec 21, 2024

CBRE's Financial Consulting Group is seeking a Financial Analyst in Atlanta. The chosen candidate will have a strong foundation in financial/valuation concepts, a passion for real estate, and excellent teamwork skills. The role involves providing sophisticated financial analysis, creating models using various metrics, and analyzing real estate source documents. The ideal candidate will have clear communication skills, a bachelor's degree in a relevant field, strong financial understanding, intermediate Excel skills, and a self-starter attitude. CBRE offers a competitive salary, benefits, and a culture of respect, integrity, and excellence.

Attorney-Adviser (Investigative Attorney)

Company: Department of Veterans Affairs - Veterans Affairs, Inspector General

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Office of Inspector General (OIG) is structured into seven operational units and has offices in over 60 locations across the country. The job announcement specifies requirements for a legal position, including U.S. citizenship, a law degree from an ABA-accredited school, and specialized experience in legal investigations or advising. The role offers competitive salaries, generous benefits, and opportunities for advancement.

Senior Cybersecurity Compliance Cloud Analyst

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 21, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a Senior Cybersecurity Compliance Cloud Analyst. The role involves protecting sensitive data and complex systems from various threats, working with critical systems like JWICS, SIPR/NIPR, and cloud solutions. Responsibilities include capturing IC Data calls, supporting ISSO/ISSM with A&A requirements, reviewing systems architecture diagrams, and developing cybersecurity risk management recommendations. Required qualifications include 2+ years of cloud experience, 7+ years as a Cyber analyst, DoD Directive 8570 certification, active TS with SCI eligibility, and experience with system ATO for Cloud environments. SkyePoint offers competitive benefits including health insurance, a certificate incentive program, and a flexible work environment.

Customer Success Specialist \/ Security-Federal

Company: Duo Security

Location: Washington, DC

Posted Dec 21, 2024

Duo Security, now part of Cisco, is seeking a U.S. citizen for a role in Washington D.C. or the surrounding areas. The role focuses on driving customer success, providing technical guidance, and ensuring maximum value from Duo's product. Key responsibilities include onboarding, feature adoption, renewals, and identifying expansion opportunities. The ideal candidate should have technical aptitude, public sector experience, strong communication skills, and the ability to build collaborative relationships.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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