Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Outside Sales Representative

Company: Lee Company

Location: Washington, DC

Posted Dec 20, 2024

AmeriPro Roofing is hiring Outside Sales Representatives in Maryland. The role involves educating homeowners about storm damage benefits for roofing, siding, and gutter projects. The company offers competitive compensation, including draw against commission, commission on approved sales, vehicle allowance, and full insurance benefits. Key responsibilities include prospecting, qualifying, and closing sales, conducting property inspections, and managing relationships with homeowners. Qualifications include 2+ years of full-cycle sales experience, reliable vehicle, excellent communication skills, and a valid driver's license.

Business Development Associate

Company: EVERFI

Location: Washington, DC

Posted Dec 20, 2024

EVERFI, a technology company founded in 2008, focuses on social impact through education, addressing issues like financial wellness and mental health. The company has reached over 41 million learners globally and has received recognition from Fast Company and Fortune Magazine. EVERFI is backed by prominent investors including Jeff Bezos and Eric Schmidt. The Business Development Associate role supports the Enterprise Revenue Team to maximize new logo acquisition and upsell to current customers, facilitating sales processes and contributing to EVERFI's revenue goals.

AWS DevOps Engineer - MF Acceleration (3780792)

Company: Accenture

Location: Washington, DC

Posted Dec 20, 2024

Accenture Flex provides flexible project-based work with a leading global professional services company, Accenture. Employees can apply their skills to drive business transformation, working with diverse teams and cutting-edge technologies. Benefits include competitive rewards, learning resources, and no travel demands. Accenture is currently hiring a DevOps Engineer with AWS, Jenkins, and Terraform expertise to accelerate migrations to AWS Cloud by Dec 2021.

Class A Associate Driver

Company: Coca-Cola

Location: Washington, DC

Posted Dec 20, 2024

The job posting is for a full-time position as a delivery driver in Washington, DC, offering a pay rate of $28.00 per hour, full benefits, and 401k with employer match. The role involves operating company equipment safely, delivering products to customers, and providing excellent customer service. After six months, career advancement opportunities are available.

SP - Associate Broker

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

CBRE offers an exciting career opportunity as a SP-Associate, focusing on developing business, marketing commercial real estate properties, and negotiating leasing terms. Key responsibilities include securing new business, providing clients with market information, preparing property data, and assisting in transactions. The role requires a Bachelor's Degree, a DC Real Estate License, and proficiency in Microsoft Office. CBRE provides comprehensive benefits, career growth, and a supportive environment. The company values diversity and equal opportunity.

Powered Support Systems Mechanic

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 20, 2024

The text describes a job opening for a Powered Support Systems Mechanic at US ARMY IMCOM, Joint Base Lewis-McChord, WA, Directorate of Public Works. The position is a Direct Hire Authority (DHA) solicitation. Key requirements include a forklift operator certification, a state driver's license, and the ability to lift up to 75 lbs. The job involves operating heavy equipment, maintaining power support systems, and using personal protective equipment. No specific education requirement is stated. The position offers a comprehensive benefits package, and salary negotiations may be authorized.

Information Technology Specialist, CG-2210-12 (FPL: CG-13)

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Legal Division's Legal Information Technology Unit, responsible for providing comprehensive IT services. The role requires U.S. citizenship, a minimum background investigation, and specialized experience in delivering IT solutions using project management methodologies. Essential competencies include attention to detail, customer service, oral communication, and problem-solving skills. The position may involve a probationary period and two days of in-office work per week. Benefits include a comprehensive package, some of which are competitive in both private and public sectors.

Distribution Facilities Specialist

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job position in the Logistics and Facilities and Management Section of the Library of Congress. The role involves managing a supply program, including logistics, warehousing, and receiving operations. It requires knowledge of contract preparation, monitoring, and automated supply systems. The Library of Congress is an equal opportunity employer, encouraging applications from women, minorities, and persons with disabilities. The position is subject to a personnel security/suitability investigation and a one-year probationary period. Federal benefits are offered, but eligibility depends on the type of position. Veterans may claim preference, requiring appropriate documentation.

Federal - Server Architect - Infrastructure Team (Warehouse)

Company: Accenture

Location: Washington, DC

Posted Dec 20, 2024

Accenture Federal Services, located in New Cumberland, PA, is seeking a Server Architect to support the design of infrastructure for a modern Warehouse Execution System. The role involves working with Dematic iQ and Automated Material Handling Equipment to modernize a defense customer's largest warehouse. Key responsibilities include designing server, network, and storage infrastructure, participating in ordering and setups, conducting testing, and creating technical documentation. The ideal candidate should have a basic network understanding, server design/administration knowledge, and experience in technical training. Accenture is committed to diversity and inclusion, offering opportunities for continuous learning and growth.

Information Technology Specialist (Data Management), CG-2210-13 (FPL: CG-14)

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Legal Division's Legal Information Technology Unit, responsible for providing IT services. The role requires U.S. citizenship, a background investigation, and completion of a confidential financial disclosure. Specialized experience is needed in safeguarding data, designing data visualizations, and using project management methodologies. IT-related experience is also required, demonstrating skills in attention to detail, customer service, oral communication, and problem-solving. Eligibility for ICTAP is possible with a score of 80 or higher. The selected candidate will report to their duty station two days a week and may undergo a probationary period. A comprehensive benefits package is offered.

Software Engineer, Machine Learning

Company: Meta

Location: Washington, DC

Posted Dec 20, 2024

Meta is initiating a significant transformation in its business and technology, with Machine Learning Engineers playing a pivotal role. The ideal candidate should have industry experience in recommendation, classification, and optimization problems. They will lead projects, own the ML life-cycle, and collaborate with top engineers and researchers to solve complex social data and prediction problems. The role involves developing scalable classifiers, suggesting requirements, and coding deliverables. Minimum qualifications include 2+ years of programming and ML experience, proficiency in frameworks like PyTorch or TensorFlow, and a relevant degree or equivalent experience.

Licensed Marriage and Family Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Dec 20, 2024

LifeStance Health is actively recruiting Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer a sign-on bonus, flexible work schedules, remote or hybrid work options, full administrative support, latest technology, strong work-life balance, and comprehensive benefits including health insurance, 401k, and stock incentive plan. The annual income potential is between $66,000 and $105,600.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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