Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Attorney Advisor

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job posting for an Attorney Advisor position in the Department of Program Services, Court Services Office, Programs Division, Special Programs Branch. The role requires active bar membership, post J.D. experience, and at least one year of specialized experience in providing complex legal and policy advice. Applicants must possess a law degree from an ABA-accredited law school. The position necessitates completion of an FBI fingerprint-based national criminal database check, a public trust suitability check, and E-Verify employment verification. New employees must set up direct deposit and may be subject to a trial period. The U.S. government offers a comprehensive benefits package to its employees.

Part Time - 20 Hour - Associate Banker - McPherson Square- Washington DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 20, 2024

The job posting for an Associate Banker- Market Expansion in Branch Banking emphasizes a strong commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and providing tailored financial advice. Key responsibilities include managing branch operations, cash devices, and client meetings, as well as educating clients on technology self-service options. The ideal candidate should have 6+ months of customer service experience, strong interpersonal skills, and a desire to influence and connect customers to technology. The company, Chase, is a leading financial services firm offering competitive total rewards and benefits, valuing diversity and inclusion.

Supervisory Medical Supply Technician (Sterile Processing)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 20, 2024

The job posting is for a Supervisory Medical Supply Technician position in the Sterile Processing Service Line at VA Puget Sound Health Care System in Seattle, WA. The role involves supervising Lead Technicians, Medical Supply Technicians - Advanced, and Medical Supply Technicians. Requirements include U.S. Citizenship, proficiency in English, and passing a background/security investigation. Qualifications include six months of relevant experience or one year of education in health care related courses. Preferred experience includes leadership and supervisory experience, and certification with Hospital Sterile Processing Association, Certified Board for Sterile Processing and Distribution, or Certified Registered Central Technician. The position requires full vaccination against COVID-19.

Supervisory General Engineer

Company: Department of Homeland Security - U.S. Coast Guard

Location: Seattle, Washington Seattle, Washington

Posted Dec 20, 2024

This job posting is for a position in the U.S. Coast Guard, Shore Infrastructure Logistics Command (SILC) in Seattle, WA. The role requires U.S. citizenship or nationality, registration or exemption from the Selective Service, and successful completion of a background investigation. The position mandates a professional engineering degree or equivalent experience, with specialized experience required for GS-13. Key skills include attention to detail, customer service, oral communication, and problem-solving. The role offers comprehensive federal benefits and encourages applications from persons with disabilities and disabled veterans.

Summer Internship (Architectural Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Architect of the Capitol (AOC) is offering multiple Architecture Aide summer internships for skill enrichment and experiential learning in public service. Eligible applicants must be U.S. citizens or lawful permanent residents seeking citizenship, at least 16 years old by June 30, 2025, and currently enrolled in high school, college, or university. High school students need CAD/GIS experience, while college students should major in architecture or related fields. The internship is a unique opportunity for real-world federal government experience on the U.S. Capitol campus. Key requirements include passing a drug test, demonstrating relevant skills in applications, and not exceeding the three-year limit for participation. This is an Excepted Service Position, not in the Bargaining Unit, and involves a background investigation and E-Verify process.

Senior Engagement Specialist

Company: The Washington Post

Location: Washington, DC

Posted Dec 20, 2024

The Washington Post is hiring a Sr. Engagement Specialist for its subscriptions marketing team. The role involves maximizing subscriber engagement, driving product adoption, and enhancing subscriber retention. The successful candidate will collaborate with cross-functional teams, develop personalized experiences, and execute comprehensive engagement strategies. Responsibilities include managing onsite, app, email, and paid media campaigns, overseeing subscriber journeys, and collaborating with analytics to track key performance indicators. Requirements include 3-4 years of experience in digital marketing, strong analytical skills, and proficiency in data tracking tools. The Washington Post offers competitive compensation and benefits, with a salary range of $74,000 - $111,000 annually.

Editor, Letters and Community Team

Company: The Washington Post

Location: Washington, DC

Posted Dec 20, 2024

The Washington Post Opinions is hiring a detail-oriented editor for its Letters and Community team. The role involves conceiving, editing, and executing Letters to the Editor packages for print and online editions. The successful candidate will manage submissions, work with various teams to find new sources for letters, and assist in designing callouts. They may also engage with community organizations and teach letter-writing workshops. Preferred qualifications include familiarity with The Post's Letters, experience in community journalism, and strong communication skills.

Summer Internship (Laborer or Gardener Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Architect of the Capitol offers a Summer Internship Program for students to serve as Laborers or Gardener Aides. The program provides hands-on professional experience, training, and exposure to careers in public service. Eligibility requires being a U.S. citizen or permanent resident, at least 16 years old by June 30, 2025, and currently enrolled in high school, college, or university. Participation is limited to three years. The position requires a drug test, background check, and E-Verify. It's an equal opportunity employer with no benefits for interns.

INTERDISCIPLINARY ENVIRONMENTAL ENGINEER/PHYSICAL SCIENTIST

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Bangor, Washington Bangor, Washington

Posted Dec 20, 2024

This is a public notice for anticipated vacancies, requiring US citizenship, suitability for federal employment, and direct deposit. The role demands a valid driver's license, security clearance, and travel capabilities. Specialized experience is required for GS-12 and GS-11 positions, with detailed qualifications outlined. A professional engineering degree or registration is necessary. Additional benefits and incentives are mentioned.

Oral and Maxillofacial Surgeon

Company: Associated Oral & Maxillofacial Surgeons

Location: DC Metropolitan area

Posted Dec 20, 2024

This is an excellent opportunity at a well-established, state-of-the-art, multi-surgeon practice in the DC Metropolitan area. The offer includes an initial sign-on bonus, competitive salary, and a tiered bonus system. Benefits are comprehensive, including paid leave, health insurance, retirement plan, life insurance, continuing education, and a monthly auto allowance. The practice manages all licensing, credentialing, and dues. Zoom interviews and virtual office tours are available.

ENGINEERING EQUIPMENT OPERATOR

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 20, 2024

This job posting is for a Direct Hire Authority position with the US Army IMCOM at Joint Base Lewis-McChord, WA, specifically for the Directorate of Public Works. The role is for an Engineering Equipment Operator, requiring a Class B Commercial Driver License and the ability to lift up to 50 lbs. The position involves heavy physical effort, working in various weather conditions, and handling hazardous materials. No specific education is required, but relevant experience is necessary. The role offers a comprehensive benefits package as part of a U.S. government career.

School Nutrition Manager 3 (Registered Dietitian)

Company: Sodexo

Location: Washington, DC

Posted Dec 20, 2024

SodexoMAGIC, a joint venture by Sodexo and Magic Johnson Enterprises, is seeking a School Nutrition Manager (Registered Dietitian) for DC Public Schools. The role involves managing daily nutrition services, ensuring client satisfaction, implementing quality improvements, managing budgets, and maintaining compliance with regulations. The successful candidate must be a Registered Dietitian licensed in DC, with K-12 experience preferred and strong leadership skills. Sodexo offers a comprehensive benefits package and is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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