Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 20, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Sr. Contract Specialist (T)

Company: SimIS Inc.

Location: Washington DC

Posted Nov 20, 2024

SimIS Inc is a Veteran Owned Small Business that provides innovative information technology solutions. The company is seeking a Senior Contract Specialist to oversee the contracting and management of critical infrastructure construction projects.

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Nov 20, 2024

This position is in the Office of the Special Envoy for Critical and Emerging Technology (S/TECH), which is the Department's focal point for strategic technology competition and partnerships. The role involves advising on technology partnerships in multilateral organizations within the Indo-Pacific/Asia region, overseeing Congressional testimony and responses, formulating strategies on critical technologies, coordinating with experts for partnerships, and liaising with stakeholders. Requirements include U.S. citizenship, ability to obtain a Top Secret security clearance, and relevant education or experience in international relations, law, or related fields.

Business Development Director (East)

Company: Slingshot Aerospace

Location: Washington DC

Posted Nov 21, 2024

Slingshot Aerospace is seeking a Business Development Director to engage with US Department of Defense and Civilian Agencies involved in space operations. The role will be responsible for developing and executing strategies to identify, qualify, and secure new business opportunities.

Customer Success Manager

Company: Compass

Location: Washington DC

Posted Nov 20, 2024

Compass is a real estate company that is revolutionizing the industry with its end-to-end platform. The company is looking for a Customer Success Manager to support its customers and help them deliver exceptional service to their clients. The role requires strong customer service skills, experience in real estate, and the ability to work in an office.

Shift Supervisor Trainee

Company: CVS Health

Location: Fort Washington, PA

Posted Nov 20, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, maintaining customer loyalty through excellent service, and handling all customer relations issues. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. The pay range is $16.00 - $24.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Cloud Support Specialist - Management Consultant

Company: Guidehouse

Location: Washington, DC

Posted Nov 21, 2024

Guidehouse is seeking a Cloud Support Specialist with up to 10% travel requirement, local to the National Capital Region. The ideal candidate will have experience in architecting, deploying, and managing cloud-based solutions, particularly Okta and Entra, to support Identity, Credential, and Access Management (ICAM) and Zero Trust Architecture (ZTA) mission adoption. Responsibilities include designing, deploying, and managing cloud infrastructure, implementing security measures, monitoring performance, and providing technical guidance. The role requires US Citizenship, a federal clearance, and a Bachelor's degree with at least five years of experience in cloud technologies. A strong understanding of cloud computing concepts and familiarity with cloud security best practices are beneficial. Guidehouse offers a comprehensive rewards package including medical insurance, 401(k), and various other benefits.

2025 Intern - Government Relations Specialist

Company: Adobe

Location: Washington, DC

Posted Nov 20, 2024

Adobe, a company dedicated to creating digital experiences, is seeking a Government Relations Intern in Washington, DC. The role involves working on projects related to federal, state, and international governments, with opportunities to learn about policy development, advocacy, and networking. The intern will create content, participate in meetings, research policy areas, and expand internal systems. Adobe values diversity and equal opportunity, offering a competitive hourly rate. The ideal candidate is currently pursuing a relevant degree, has strong communication skills, and a passion for public policy.

Cook PSNS

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 20, 2024

The text describes a job opportunity with the U.S. Navy, offering competitive wages and benefits that start on the first day for full-time and part-time employees. The benefits include a 401K plan, access to recreational centers, gyms, movie theaters, Navy Exchange, and discount travel. The role involves cooking, following recipes, and combining ingredients for various dishes. It requires moderate physical effort, including lifting up to 50lbs, and the ability to work in different conditions. The job also necessitates passing a background check and food handlers certificate. The salary is dependent on experience and education, and participation in Direct Deposit is mandatory. The role is part of a global enterprise with opportunities to Navy bases worldwide.

Personal Trainer, Wisconsin Ave

Company: Equinox

Location: Washington, DC

Posted Nov 20, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a passionate and high-performing individual for a Personal Trainer position. The role involves managing an active client base, executing fitness assessments, and creating personalized workout programs. Equinox offers competitive compensation, benefits, and opportunities for professional growth, including a premier education program and potential for management roles. The company culture emphasizes high performance living, innovation, and a team-oriented approach.

Chainsaw Lead – Humanitarian Response Roster (deployment location TBD)

Company: Core

Location: Washington DC

Posted Nov 20, 2024

CORE Community Organized Relief Effort is a crisis response organization that brings immediate aid and recovery to underserved communities across the globe. They are seeking candidates to hire during the start of new emergency operations to provide chainsaw and hazardous tree removal leadership.

Contract Support Associate - DC

Company: CBRE

Location: Washington, DC

Posted Nov 20, 2024

CBRE is seeking a CBRE Contract Support Associate to provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. The role involves managing contractual services, ensuring timely and quality service delivery, coordinating vendors and sub-contractors, reviewing invoices, and maintaining Health & Safety compliance. The ideal candidate should have a High School Diploma or GED with 3-4 years of job-related experience, strong understanding of processes and systems, and proficiency in Microsoft Office. CBRE offers competitive benefits, training, and a culture that values diversity, equity, and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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