Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

BCT Partners - Technical Program Manager

Company: BCT Partners

Location: Washington DC

Posted Nov 16, 2024

BCT is a management consulting firm that solves complex social problems through data analytics and equity-centered solutions. They are looking for a Technical Program Manager to lead and manage project tasks, and the job requires experience working with federal agencies and knowledge of Agile methodologies.

Virtual Infrastructure (Citrix) Systems Engineer

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 16, 2024

BAE Systems is a leading defense and aerospace company that offers a range of products and services, including engineering integration and sustainment support for critical military platforms and systems. The company is looking for an experienced Virtual Infrastructure Citrix Systems Engineer to provide engineering support to the virtual infrastructure environment.

24-5006: Technical Writer

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 16, 2024

The job posting is for a Technical Writer to support the Business Development team at Navitas, a company that provides digital transformation solutions. The ideal candidate should have technical writing experience, preferably in a business development or proposal environment, and be able to create clear and concise content.

Senior Associate Data Engineer- Azure Databricks Developer

Company: Publicis Groupe

Location: Washington DC

Posted Nov 16, 2024

Publicis Sapient is a global digital transformation partner looking for a Senior Associate Data Engineer Azure to lead and deliver technical solutions for large-scale digital transformation projects.

Client Experience Leader, Commercial Risk - Insurance Advisory Solutions

Company: The Baldwin Group

Location: Washington DC

Posted Nov 16, 2024

The Baldwin Group is an award-winning insurance brokerage firm that delivers expertly crafted insurance and risk management strategies to clients. The Client Experience Leader Commercial Risk leads a team of Account Managers, ensuring world-class service to clients and contributing to the overall growth and profitability of the company.

Capital Markets: Transactions Lead

Company: SoFi

Location: Washington DC

Posted Nov 16, 2024

SoFi is seeking a Group Manager to join their Capital Markets team. The role involves overseeing the transaction Capital Markets Structuring and Execution team, working with internal and external parties to execute Capital Markets transactions.

Senior Customer Success Manager

Company: Trellix

Location: Washington DC

Posted Nov 16, 2024

The job description is for a Senior Customer Success Manager at Trellix, a global company redefining the future of cybersecurity. The role involves managing complex customers, ensuring adoption and retention of Trellix products, and driving customer satisfaction and value.

Global Product Manager, Perinatal Digital

Company: GE Healthcare

Location: Washington DC

Posted Nov 16, 2024

The job description is for a Global Product Manager Perinatal Digital role at GE HealthCare, responsible for driving the product roadmap and digital strategy within the Perinatal Digital Ecosystem. The role requires strong commercial awareness, leadership skills, and ability to analyze and resolve problems.

Portfolio Role: Public Relations Manager

Company: BITKRAFT Ventures

Location: Washington DC

Posted Nov 16, 2024

BITKRAFT Ventures is a venture capital firm that focuses on empowering early-stage founders to actualize their creative vision. They have a diverse global portfolio of startups and are looking for a PR Manager to join their team.

Employee Relations Partner

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 16, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a competitive compensation package and benefits.

2025 Trajectory Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 16, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is hiring a Trajectory Optimization Graduate Intern.

Human Resources Operations and Recruitment Specialist

Company: Pixalate, Inc.

Location: Washington DC

Posted Nov 16, 2024

Pixalate is hiring an Human Resources Operations and Recruitment Specialist to join their growing team in the Washington Area. The role involves sourcing, screening, and interviewing candidates, as well as managing HR processes. The company offers a casual work environment, flexible hours, excellent benefits, and competitive compensation.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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