Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Enterprise VoIP Support Analyst

Company: Hill Associates Corporation

Location: Washington DC

Posted Nov 17, 2024

Hill Associates is seeking an Enterprise VoIP Support Analyst to provide operational support for a high-profile federal agency. The role requires technical expertise and a collaborative team-focused attitude.

Sensors Software Engineer

Company: CAE

Location: Washington DC

Posted Nov 17, 2024

CAE USA Defense and Security welcomes experienced engineers to help train US Armed Forces and those of our partners around the world. This is a rewarding mission to design, develop, test, and integrate real-time aero and aircraft systems simulations for military training devices.

Systems Administrator IV/V

Company: Circadence Corporation

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a System Administrator IVV position at Circadence Corporation, a cybersecurity training and assessment platform company. The job requires experience in IT systems support, networking, and security, and offers a competitive salary and benefits package.

System Administrator I

Company: GAMA-1 Technologies

Location: Washington DC

Posted Nov 17, 2024

The job description is seeking a System Administrator I with expertise in system configuration, deployment, and maintenance. The role involves supporting local onsite workstations, troubleshooting IT hardware and software issues, and providing customer service. The ideal candidate will have strong communication skills, be able to multitask, and have experience with Windows operating systems and related technologies.

Account Executive - Defense & Federal Sales

Company: Govini

Location: Washington DC

Posted Nov 17, 2024

Govini is seeking a Sales Account Executive to join their growing Sales team. The role involves generating new leads, developing familiarity with Govini offerings, and exceeding sales quota.

Contract Acquisition Specialist

Company: INTECON

Location: Washington DC

Posted Nov 17, 2024

INTECON LLC is seeking a highly motivated Contract Acquisition Specialist to join its team and provide critical support to the FEMA Office of National Continuity Programs ONCP Business Management Division BMD for immediate hire. The selected candidate will play a key role in drafting and processing required acquisition documents for program review by ONCP and FEMA senior executives.

Chief Of Staff

Company: Capstone

Location: Washington DC

Posted Nov 17, 2024

The company is seeking a Chief of Staff to join their team in Washington DC. The role involves acting as a key strategic partner to the CEO and senior leaders, streamlining priorities, facilitating decision-making, and driving organizational effectiveness. The company has an inclusive and high-performing culture and is an equal opportunity employer.

Human Resources Generalist

Company: Global Guardian

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a Human Resources Generalist role at Global Guardian, a company that provides security solutions. The role involves various HR-related activities, including talent management, employee relations, and training development.

Customer Success Manager (Remote)

Company: PeopleGrove

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a Customer Success Manager at PeopleGrove, responsible for managing revenue, building relationships, and providing support to customers. The ideal candidate has experience in the higher education industry, excellent communication skills, and a passion for education.

Relationship Specialist I

Company: VyStar Credit Union

Location: Washington DC

Posted Nov 17, 2024

VyStar Credit Union is offering a competitive pay and excellent benefit package to its employees. The Relationship Specialist I role involves providing excellent member experiences, identifying member needs, and growing consumer and business relationships.

Growth and Development Analyst - FedCiv

Company: Harmonia Holdings Group

Location: Washington DC

Posted Nov 17, 2024

Harmonia Holdings Group LLC is a rapidly growing federal government contractor that provides innovative solutions to its clients. The company is committed to fostering a workplace that encourages growth, initiative, and employee satisfaction. It offers a range of benefits to its employees, including competitive compensation, a family-focused culture, and a dynamic work environment.

Senior Manager, Digital Marketing

Company: Fidelity Investments

Location: Washington DC

Posted Nov 17, 2024

The job description is for a Senior Manager Digital Marketing position that requires expertise in conversation design, natural language processing, content strategy, user research, and data analysis to architect and iterate exceptional chatbot experiences.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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