Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

PROGRAM MANAGER

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 13, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, and security clearance. Specialized experience in ship maintenance evaluation is needed. No education qualification is required. The position is under the Acquisition Demonstration Project, capped at GS-15, step 05. Benefits include a comprehensive package, eligibility depending on position type.

DoD Financial Management

Company: MALASHA TECHNOLOGIES

Location: Washington DC

Posted Nov 13, 2024

Malasha Technologies Inc is seeking highly motivated and experienced individuals to join their team for SAP enterprise software implementations. The ideal candidates will have a strong analytical mindset and a passion for transforming data into actionable insights.

Supervisory Audiovisual Production Specialist (Senior Producer)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The role involves creating and managing digital, TV, and film productions, including scriptwriting, directing, filming, and editing. The individual will work with a Senior Line Producer to handle budgets, schedules, facilities, equipment, software, and logistics. They will also establish creative production and post-production workflows, and report on impact and analytics for continuous improvement. Requirements include U.S. citizenship, e-Verify participation, and ability to lift up to 100 lbs with assistance. No action will be taken on the COVID-19 vaccination requirement due to a preliminary nationwide injunction. Candidates must meet the Qualification Standards Handbook requirements for NF-1071-13, with GS-13 requiring at least one year of specialized experience leading an audiovisual production team for a museum or cultural institution. Other relevant criteria include physical abilities like walking, climbing ladders, and working in confined spaces.

Trial Attorney (National Courts)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The National Courts Section, part of the Department of Justice's Civil Division, is a prominent litigating section. It's known for its age, activity, and being one of the top places to work, as voted in the Best Places to Work in the Federal Government survey. The role requires U.S. citizenship, a law degree, bar membership, and completion of a background investigation including drug testing. A Top Secret security clearance with SCI access may be needed. Applicants should have strong trial and appellate interest, excellent writing and oral advocacy skills, and a solid academic background. Judicial clerkship experience is highly valued. The position demands at least two years of post-J.D. experience for GS-13, three years for GS-14, and four years for GS-15. Education must be from an accredited U.S. institution or a comparable foreign one. Veterans' preference is considered positively, and reasonable accommodation is provided for applicants with disabilities.

SAP Functional Expert ( Multiple Position at Multiple Locations )

Company: MALASHA TECHNOLOGIES

Location: Washington DC

Posted Nov 13, 2024

Malasha Technologies Inc is seeking highly motivated and experienced individuals to join their team for SAP enterprise software implementations. The ideal candidates will have a strong analytical mindset and a passion for transforming data into actionable insights.

24-1009: Azure Cloud Engineer with M365

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 13, 2024

The job posting is for a cloud engineer position at Navitas, a company that provides digital transformation solutions. The job responsibilities include providing network and systems administration, designing scalable infrastructure, and developing technical solutions. The company is looking for a candidate with a minimum of 3 years of experience as a cloud engineer and specific tool experience areas such as Active Directory and Microsoft Azure.

24-1030: GCP Cloud Architect

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 13, 2024

The job posting is for a Cloud GCP Solution Architect position at Navitas, a company that provides digital transformation solutions. The job requires extensive experience with Google Cloud Platform, GCP certifications, and experience with cloud architecture and design.

Deputy Associate Administrator - DIRECT HIRE (P)

Company: Department of Transportation - Federal Transit Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for a Grade 15 position in the Federal Transit Administration's Office of Communications and Congressional Affairs. The role involves leadership in external and internal communication, correspondence control, and management. Applicants must be U.S. citizens with specialized experience in public & congressional affairs program management, policy/strategic planning, advanced communication skills, and leadership. The position may involve travel, telework, and a probationary period. No education requirement is specified.

IT SPECIALIST (APPSW) (STEM)

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text outlines the commitments of an agency, which include teamwork, integrity, excellence, and service. It details the requirements for employment, including U.S. citizenship, drug test, and security investigation. The qualifications required for the position involve expertise in IT systems, strategy planning, and system architecture. Highly desired skills include experience with containerization, cloud computing platforms, and a master's degree in a relevant field. The agency also specifies the minimum qualification requirements, including education and experience in IT-related fields and demonstration of certain competencies.

Supervisory Attorney-Adviser

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Seattle, Washington Seattle, Washington

Posted Nov 13, 2024

This job posting is for a GS-15 level position in the Office of Regional Counsel, General Law and FOIA Branch, Region 10 of the Environmental Protection Agency (EPA). The role involves providing legal counseling and enforcement support in judicial and administrative cases for environmental programs. The position requires a J.D. or LL.M. degree, active bar membership, and at least one year of specialized experience equivalent to GS-14 level. The EPA offers work-from-home and schedule flexibilities, but travel, transportation, and relocation expenses are not covered. The position is not in the bargaining unit and does not confer civil service competitive status.

Paralegal Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening in the Office of Chief Counsel, requiring a candidate with strong communication skills, attention to detail, and ethical character. The ideal candidate should be able to work independently in a demanding environment. Key requirements include U.S. citizenship, passing a background investigation, Selective Service registration, and the ability to deploy with little notice. Qualifications include one year of specialized experience or a Ph.D. in a related field. The position offers a comprehensive benefits package.

Sr. Associate, Treasury

Company: Avantus

Location: Washington DC

Posted Nov 13, 2024

Avantus is a company that is shaping the future by making reliable low-cost clean energy a global reality. They are seeking a highly motivated and organized candidate for a Sr Associate Treasury position.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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