Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Naval Architect

Company: Department of Homeland Security - U.S. Coast Guard

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job vacancy for a GS-0871-12/13 Naval Architect position at the U.S. Coast Guard's Marine Safety Center in Washington, D.C. The role requires U.S. citizenship, registration or exemption from Selective Service, and a Secret clearance. The position has a positive education requirement, necessitating a degree in engineering or equivalent experience. Specialized experience in naval architecture projects, including submarines, surface vessels, and ocean engineering, is mandatory. The role offers promotion potential and a comprehensive benefits package.

Research Principal-Interdisciplinary

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Office of Financial Research (OFR) is recruiting for a Research Principal-Interdisciplinary position in the Departmental Offices, Domestic Finance. The role involves planning, leading, and coordinating economic and statistical modeling research projects, applying complex models and computational methods. Key requirements include U.S. Citizenship, successful completion of a background investigation, and relevant specialized experience in financial market and financial institution topics. The position offers challenging work, opportunities for advancement, and a comprehensive benefits package in Washington, DC.

PHYSICAL SCIENTIST (TECHNOLOGY PROJECT MANAGER - INTERDISCIPLINARY)

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Bureau of Engraving and Printing is seeking a Physical Scientist (Technology Project Manager - Interdisciplinary) for the Security Features Division. The role involves conducting research, testing, evaluation, and analysis of potential security features for counterfeit deterrence. Key requirements include U.S. Citizenship, a thorough background investigation, and specific educational qualifications. The position offers a comprehensive benefits package and requires adherence to various conditions of employment, including a probationary period and continuous vetting.

Foreign Affairs Officer - Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes job positions within the Bureau of Population, Refugee, and Migration (PRM) that may require joining surge capacity teams during humanitarian crises. These roles involve supporting protection initiatives, including refugee resettlement. Requirements include U.S. citizenship, a Top Secret security clearance, and passing a drug test and E-Verify check. Applicants must have a bachelor's or graduate degree in relevant fields or equivalent experience. Specialized experience is required for GS-12 and GS-13 levels, involving risk management analysis, policy advising, data analysis, and global development monitoring.

Program Specialist (Agriculture)

Company: Other Agencies and Independent Organizations - Peace Corps

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Agriculture (AG) program specialist role requires expertise in agronomy, soil science, agroecology, natural resources management, and more. Familiarity with regenerative agriculture, permaculture, and farm management is also beneficial. The position necessitates U.S. citizenship, age of 18 or above, direct deposit for salary, and completion of a background security investigation. It's a public trust position without bargaining unit status, requiring a one-year probationary period and travel. Specialized experience of at least one year in agricultural development projects is mandatory.

Associate Chief Information Officer for Application and Digital Solutions

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job posting for a Chief Information Officer (CIO) position in the Department of Transportation (DOT). The CIO leads the Office of the Chief Information Officer (OCIO) and advises the Secretary of Transportation on IT, cybersecurity, privacy, records management, portfolio management, IT infrastructure, innovation, enterprise data management, and digital solutions. The role requires U.S. citizenship, a completed application and resume by a specified deadline, and various conditions of employment including a probationary period, financial disclosure, potential for telework, drug testing, and security clearance. The position necessitates significant supervisory, managerial, or professional experience, and evidence of technical qualifications and Executive Core Qualifications (ECQs) in the application. No specific education requirement is stated, but a comprehensive benefits package is offered, including retirement plans, health benefits, flexible spending accounts, long-term care insurance, and life insurance.

Photographer

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This announcement details positions in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations (HSI) in Washington, D.C. The roles are non-bargaining unit positions. U.S. citizenship is required, along with a background investigation, drug screen, and Selective Service registration certification for males born after 12/31/59. A year of specialized experience at the GS-12 level is needed, involving tasks like directing photographic quality control, managing priorities and time constraints, managing software integration, and determining optimal photography settings. No education qualification is required. The position is full-time permanent with a probationary period. Benefits include health, dental, vision, life, and long-term care insurance, retirement plan, and more.

Electrician

Company: Department of the Navy - Office of Naval Research

Location: Naval Research Laboratory, Washington, District of Columbia Naval Research Laboratory, Washington, District of Columbia

Posted Nov 13, 2024

The text is a public notice flyer for a job opening at NAVAL RESEARCH LABORATORY for an Electrician. It outlines the conditions of employment, including US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration for males, a pre-appointment physical examination, security clearance, and mission essential position requirements. The job involves physical labor and working from various heights and positions. Qualifications are based on knowledge, skills, abilities, and experience in electrical work, with a focus on understanding electrical systems, codes, and tools. The position is covered by the Department of Defense Priority Placement Program, and a tentative offer of employment can be rescinded if pre-employment requirements are not met.

Senior Advisor

Company: Department of Housing and Urban Development - Assistant Secretary for Congressional and Intergovernmental Relations

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Department of Housing and Urban Development (HUD) is seeking a candidate for the position of Asst Sec Congressional Intergovern Relations. The role is based in Washington, D.C. and requires U.S. Citizenship or National status. The candidate must complete a background investigation and PIV process. Specialized experience needed includes negotiating with senior officials, advising on Congressional/State initiatives, and researching/writing reports on legislations. No education requirement, but various benefits are offered.

Market Research Specialist (SmartPay)

Company: Aalis Management Consulting

Location: Washington DC

Posted Nov 13, 2024

Aalis Management Consulting is seeking a Market Research Specialist to support the development of the SmartPay master contract. The role involves conducting market research, analyzing industry trends, and providing insights to inform decision-making.

Librarian

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job position at the Library of Congress, Asian and Middle Eastern Division, Acquisitions & Bibliographic Access Directorate, Discovery and Preservation Services. The position is non-supervisory, bargaining unit, and offers a flextime work schedule. The salary range is for the Washington, D.C. Metropolitan area. Requirements include knowledge of classical Tibetan and other Indic languages, cataloging rules, and library software applications. Applicants must have a master's in library science or equivalent degree. The Library of Congress is an equal opportunity employer, encouraging applications from women, minorities, and persons with disabilities.

Research Assistant - TERM Not to Exceed 2 years

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Smithsonian American Women’s History Museum aims to expand America's historical narrative by highlighting women's often-untold stories and accomplishments. The museum's goal is to create a space for women's history on the National Mall in Washington, DC, deepen our nation's understanding, and inspire conversation, connection, and change. The museum seeks employees with specialized experience in archival, material culture, oral history, image, and desk research, content development for web-based products, project coordination, metadata entry, and securing licenses for restricted materials. Qualifications can be met through a combination of education and experience, including graduate-level coursework in related fields. The position is included in the bargaining unit and offers a comprehensive benefits package.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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