Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Attorney Advisor (Admin Law)

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening for an Attorney Advisor (Administrative Law) position in the U.S. International Trade Commission's Office of the General Counsel. The role involves assisting in the execution of Commission functions. The position is not part of the bargaining unit. Requirements include U.S. citizenship, a law degree from an ABA-accredited school, and current membership in good standing of a U.S. state or territory bar. Specific experience in areas like federal procurement, appropriations law, budget processes, fiscal law, information law, rulemaking, reporting requirements, and litigation is necessary. The role is in the Excepted Service and does not guarantee permanent Civil Service status.

Financial Program Specialist (Financial Specialist)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Seatac, Washington Seatac, Washington

Posted Nov 13, 2024

The text describes a corrections professional role that fosters a humane and secure environment, ensuring public safety and preparing individuals for successful reentry into communities. The agency's workforce is highly skilled, diverse, and innovative, creating a strong foundation of safety and security. They emphasize humanity and normalcy to develop good neighbors. The role requires U.S. citizenship, and there are special conditions of employment including pre-employment screenings, background investigations, and a mandatory Core Value Assessment. The position is part of a bargaining unit, and successful completion of a three-week training course at Glynco, Georgia is required. The Department of Justice, the agency, is committed to fostering a diverse and inclusive work environment.

Supervisory Investigative Analyst

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text announces a job opening for a Supervisory Investigative Analyst (GS-1805-13) in the U.S. Department of Justice. The role involves administering support for criminal justice, humanitarian, and public safety information sharing between the nation's law enforcement community and foreign counterparts. The position aims to enhance national safety and security through transnational investigative efforts. The announcement will close upon receiving the first 100 applicants. Key requirements include U.S. citizenship, a pre-employment security investigation, a drug screening, a potential one-year probationary period, Selective Service registration for males born after December 31, 1959, and the ability to obtain a Top Secret security clearance. Qualifications necessitate one year of specialized experience at the GS-12 level or equivalent, involving establishing operational procedures, researching complex investigative requests, and conducting complex database searches. The position offers a comprehensive benefits package as part of a U.S. government career.

Attorney-Adviser

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This position is in the Office of Mission Support (OMS); Environmental Appeals Board. It requires a J.D. or LL.M. degree, active bar membership, and at least one year of specialized experience equivalent to GS-14 level. The role involves understanding and applying complex statutory and regulatory requirements, resolving difficult legal issues, and communicating effectively. The position is designated as High Risk and requires a background investigation. Work-from-home and schedule flexibilities are offered, but travel, transportation, and relocation expenses are not covered by EPA.

Physical Security Specialist #5447

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The Senate Sergeant at Arms is advertising for a Physical Security Specialist. The job requires 3-5 years of security project management experience, knowledge of intrusion detection systems, and ability to adjust security systems for multiple requirements. The role involves being available for sudden recall in response to emergencies and deployment to alternate locations for up to 30 days. A Top Secret U.S. Government security clearance is required, and the applicant must be a U.S. citizen. The position offers a comprehensive benefits package as part of a U.S. government career.

Administrative Support Assistant (CYS) (Developmental) NF-02/03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

The text describes a job opening at CYS Cascade School Age Center on Joint Base Lewis-McChord, WA. The position is flexible with no minimum work week but is not eligible for benefits. The pay rate for NF-02 is $18.98 - $24.67 per hour, and for NF-03, it's $49,400 to $71,366 per year or $23.67 - $34.20 hourly. The job requires applicants to be 18 or older, pass background checks, and have health assessments. NF-02 requires office experience and proficiency in Microsoft Office, while NF-03 requires a year of experience in a professional office setting, strong customer service skills, and knowledge of grammar and composition. The job does not have an education requirement. The area of consideration is within the local commuting area of Joint Base Lewis-McChord, WA. No allowances or PCS costs are authorized, but Sunday premium and night differential may be authorized.

Assistant Business Manager NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

This job posting is for a management position at Texas Roadhouse located at Joint Base Lewis-McChord, Texas. The role requires experience managing a high volume, full-service casual dining restaurant, with a preference for experience managing 30-50 employees and in Local Store Marketing. A Texas Roadhouse Mange in Training (MIT) certificate or equivalent is highly desirable. The position necessitates a one-year probationary period, satisfactory completion of pre-employment checks, including a Tier 1 background investigation, and obtaining a Food Protection Manager Certification within the first six months. The role is not eligible for PCS costs, and incentives or bonuses are not provided. The position is a pay-banded role, with potential for Sunday premium pay and night differential.

Human Resources Business Partner III

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The Senate Sergeant at Arms is advertising for a Human Resources Business Partner III position. The job requires at least 8 years of HR experience, strong influencing skills, proficient coaching, analytical skills, and ability to conduct personnel investigations. A Bachelor's degree in HR or related field is necessary. The agency offers a comprehensive benefits package and is an equal opportunity employer.

Facilities and Property Management Specialist

Company: Department of the Treasury - Treasury, Financial Crimes Enforcement Network

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

Join FinCEN, the nation's financial intelligence unit, to safeguard the financial system from financial crimes. This role involves preventing and detecting terrorist financing, money laundering, and other financial crimes. The position requires a Top Secret clearance, involving a thorough background investigation and continuous vetting. Key requirements include specialized experience in facilities, property, and space management, and contractor performance monitoring. U.S. Citizenship is mandatory. Benefits include flexible work schedules, telework opportunities, and a comprehensive benefits package.

Supervisor Research and Analysis

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening for a Supervisor Research and Analysis position at the Departmental Offices, Domestic Finance - Office of Financial Research. The role involves directing and overseeing a team within the Financial Markets or Financial institutions section. Key requirements include U.S. Citizenship, a background investigation, and compliance with federal ethics laws. Specialized experience is needed, particularly in senior or leadership positions conducting research and analysis of economic phenomena. Qualifications include a degree in Economics, Mathematics, or Statistics, or a combination of education and experience. The Office of Financial Research offers flexible work schedules, challenging work, and a comprehensive benefits package.

Maintenance Worker

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Clarkston, Washington Clarkston, Washington

Posted Nov 13, 2024

This is a Direct Hire Authority (DHA) solicitation for a Maintenance Worker position at the Lower Granite Natural Resources Office in Clarkston, Washington. The office, operated by the U.S. Army Corps of Engineers, maintains and oversees multiple recreation sites and resources. The role requires a valid driver's license, pre-employment drug and physical tests, and the ability to obtain a U.S. Army Corps of Engineers boat operator license within 12 months. The position involves working weekends, holidays, and 25% TDY or business travel. It requires lifting heavy objects (up to 90 lbs) and working in various weather conditions. No specific education is required, but candidates must demonstrate maintenance skills such as painting, carpentry, and plumbing repairs.

Attorney Advisor (Admin Law)

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for an Attorney Advisor (Administrative Law) position in the U.S. International Trade Commission, Office of the General Counsel. The role involves assisting in the execution of Commission functions, specifically in Employment and Labor. The position requires U.S. citizenship, successful background investigation, Financial Disclosure Statement submission, active Bar membership, and potential Selective Service registration. A J.D. or LL.B degree from an ABA-accredited law school is mandatory, along with specific years of legal experience in areas like Federal civilian personnel law, employment law, and administrative litigation. The position is excepted service, not permanent civil service, and offers a comprehensive benefits package.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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